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- ...travelers. Job Description Key Roles & Responsibilities Departmental Epicenter : Act as the central communication hub, coordinating butler services and following up on guest activities to ensure flawless service delivery. Pre-Arrival Preparation :...
- ...standards. Manage guest seating, table allocations, and dining flow based on reservations and walk-in guests. Coordinate with the service team to accommodate guest requests and ensure expectations are met. Maintain strong knowledge of menus, special events, seating...
- ...and around the resort, including guest areas, heart-of-house, accommodation / service areas where applicable, and external resort... ...accordance with privacy and evidence-handling standards. • Coordinate with Engineering, IT, or relevant departments to report system...
- ...efficiently. Provide warm, personalized, and attentive guest service. Engage with guests, recommend suitable beverages, and accommodate special requests. Ensure guest allergies and dietary requirements are clearly understood and followed. Complete daily mise...
- ...planning, recipe development, and new dish trials when required Coordinate with other kitchen sections to ensure smooth service... ...in the region. Competitive salary and benefits package. Accommodation, meals, and transportation provided. Opportunities for career...
- ...pricing, and service options with knowledge and courtesy Accommodate special requests and dietary restrictions while maintaining service... ..., hygiene, and service protocols established by the hotel Coordinate with room service staff to ensure timely delivery and guest...
- ...part of one of the most prestigious luxury hospitality destinations in the region. Competitive salary and benefits package. Accommodation, meals, and transportation provided. Opportunities for career growth and development within Accor’s global portfolio ....
- ...personalized manner. Manage reservations accurately using approved reservation systems and maintain up-to-date guest information. Coordinate seating arrangements to optimize guest flow while maintaining service standards and table allocation plans. Maintain a...
- ...welcome, confident presence, and genuine SLS personality. From greeting guests and assisting with arrivals and departures to coordinating transportation and supporting the flow at the hotel entrance, you will play an essential role in creating a smooth and memorable...
- ...and operational discipline. KEY RESPONSIBILITIES · Manage day-to-day laundry operations, including outsourced laundry coordination, linen flow, guest laundry, uniforms, and Food & Beverage items. · Oversee outsourced laundry vendors to ensure quality, timeliness...
- ...restaurants, bars, meeting and events operations, and back-of-house areas to ensure seamless support of hotel operations. Close coordination is maintained with Culinary, Food & Beverage, Engineering, Housekeeping, and other departments to ensure efficient operational...
- ...and guest interaction. Ensure all team members consistently follow SLS grooming, service, hygiene, and behavioral standards. Coordinate team scheduling to ensure appropriate operational coverage while supporting effective labor management. Manage coffee and...
- ...turning service challenges into opportunities to exceed expectations. Oversee all daily restaurant operations, ensuring seamless coordination across the floor, bar, and supporting areas. Maintain exceptional standards of outlet ambiance, service delivery, product...
- ...offer. As a Concierge Agent , you will be a trusted advisor throughout the guest journey, providing personalized recommendations, coordinating reservations and transportation, and helping guests discover experiences across the hotel, Shura Island, and the wider Red Sea...
- ...remains consistent, and both guests and colleagues feel supported throughout the experience. Key Responsibilities Supervise and coordinate the daily operations of the outlet, ensuring alignment with SLS brand standards and service expectations. Take ownership of...
- ...cost control. Organize staff schedules, daily task assignments, and operational coverage to meet the needs of the business. Coordinate waste management and recycling practices in line with hotel procedures, local requirements, and sustainability initiatives....
- ...stage of the guest journey. ~ Oversee the operations of the Guest Relations, Concierge, and Butler departments, ensuring seamless coordination, consistent service standards, and a personalized guest experience across all touchpoints ~ Oversee daily operations across...
- ...waste disposal, recycling, and refuse handling procedures. Ensure proper handling, storage, and usage of cleaning chemicals. Coordinate equipment distribution to restaurants, kitchens, bars, and meeting and events operations. Ensure sufficient operating...
- ...service areas. Working closely with the Chief Steward and culinary leadership, you will assist in leading the stewarding team, coordinating daily operations, and ensuring that all kitchens, equipment, utensils, and back-of-house areas are maintained to the high...
- ...contact for guests, the role ensures every interaction is personalized, professional, and service-oriented while maintaining seamless coordination between guests, Culinary, and operational teams. Accountability includes order accuracy, effective communication, guest...
- ...documenting, and executing key marketing and partnership initiatives. CROSS-FUNCTIONAL COLLABORATION & DESTINATION INTEGRATION • Coordinate with Revenue, Reservations, Marketing, Communications, Operations, Wellness, and Experiences teams to support seamless sales...
- ...visible leader and ambassador of the hotel, ensuring exceptional guest experiences, smooth Front Office operations, and seamless coordination across departments. Representing hotel leadership during your shift, you will combine a strong presence in the lobby with...
- ...to detail, ambiance, and sensory experience. Respond promptly and professionally to guest feedback, requests, and concerns. Coordinate bespoke wellness experiences, including VIP arrangements, private sessions, and special occasions. Support service recovery...
- ...profile events. Maintain strong knowledge of AV equipment, event requirements, technical setups, and operational procedures. Coordinate with Events, Banquets, Entertainment, IT, and Engineering teams to ensure all technical requirements are delivered effectively....
- ...repairs, and spare parts usage. Assist with the installation, testing, and commissioning of new kitchen and laundry equipment. Coordinate with external contractors and suppliers during equipment servicing, repairs, and technical support activities. Ensure all...
- ...professional packing and unpacking services, garment pressing, and shoe shining to the highest luxury standards. Food & Beverage Coordination: Manage in-villa dining experiences, including the service of afternoon tea, evening canapés, and private meals, ensuring...
- ...bookings and capturing individual preferences, you will work closely with our F&B teams to ensure every reservation is thoughtfully coordinated and every guest arrives feeling expected and welcomed. Key Responsibilities Handle restaurant reservations through phone,...
- ...initiatives Drive performance management processes, ensuring they are impactful, fair, and aligned with business objectives Coordinate learning and development initiatives that inspire growth, leadership, and self-expression Champion employee engagement...
- ...and ancient archaeological sites. Job Description • Assist the Executive Pastry Chef and Sous Chef in planning, organizing, coordinating, and ensuring the smooth and efficient daily operation of the Bakery and Pastry section. • Participate in all food production...
- ...Open and close vehicle and resort doors with grace and professionalism, ensuring an attentive and polished arrival experience. Coordinate seamlessly with the Bell Team, Valet, and Front Office to manage guest luggage and transportation needs efficiently. Assist...