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- ...requisitions to control costs and prevent wastage. ~ Record and report all voids and discrepancies as per policy. ~ Assist in developing and launching promotions, activations, and service innovations. ~ Contribute to forecasting guest volume, resource planning,...
- ...staffing levels and duty allocations are maintained at all times. Provide on-the-job training, performance feedback, and support to develop team excellence. Operational Control & Coordination: Coordinate closely with Front Desk, Concierge, Guest Relations, Valet,...
- ...satisfaction in our luxurious resort. Oversee and manage the butler team, ensuring seamless service delivery and guest satisfaction Develop and implement standard operating procedures for the butler department Train and mentor butler staff, fostering a culture of...
- ...deliver outstanding service Ensure compliance with health and safety regulations and maintain the highest standards of hygiene Develop and implement strategies to enhance guest satisfaction and increase spa revenue Monitor and maintain the quality of spa...
- ...Saudi Arabia. This role offers an exciting opportunity to drive sustainable practices in a world-class luxury resort destination. Develop and implement comprehensive sustainability strategies aligned with the organization's goals and industry best practices Lead...
- ...young guests. Lead and supervise a team of childcare professionals, fostering a positive and collaborative work environment Develop and implement engaging, age-appropriate activities and programs for children aged 6 weeks to {AGE} years Ensure strict adherence...
- ...service. Assist in managing the day-to-day operations of the spa and wellness facilities Support the Spa & Wellness Manager in developing and implementing strategies to enhance guest satisfaction and increase revenue Supervise and train spa staff, ensuring they...
- ...Manage daily operations of all resort beverage venues, ensuring excellence in service, presentation, and product quality. Develop and maintain unique, luxury beverage menus focused on premium non-alcoholic cocktails, wellness elixirs, teas, coffees, and artisanal...
- ...memorable service recovery. Collaborate with culinary and marketing teams to create unique dining concepts and seasonal offerings. Develop, monitor, and manage departmental budgets, forecasts, and cost controls, to assist the Cluster Director of F&B. Monitor...
- ...life through thoughtful rituals, holistic programs, and unforgettable moments of care. Qualifications 1. Strategic Leadership Develop and implement a holistic wellness strategy that aligns with Raffles & Fairmont ultra-luxury positioning and wellness philosophy....
- ...SYSTEMS AND GLOBAL DISTRIBUTION SYSTEMS (GDS) JOB SPECIFICATIONS • STRONG LEADERSHIP SKILLS WITH THE ABILITY TO MOTIVATE AND DEVELOP TEAM MEMBERS • EXCELLENT CUSTOMER SERVICE SKILLS AND A CUSTOMER-CENTRIC APPROACH • DEMONSTRATED EXPERIENCE IN REVENUE...
- ...members to uphold Raffles service culture and etiquette standards. Provide on-the-job training, performance feedback, and support to develop service excellence. Assist in conducting performance evaluations and identifying training needs. VIP & Special Handling:...
- ...destination on the Red Sea coast. Lead and mentor the front office team, fostering a culture of excellence and collaboration Develop and implement strategies to enhance guest satisfaction and operational efficiency Oversee daily front desk operations, including...
- ...aspects of security operations for our luxury properties in Umluj, Saudi Arabia. This key leadership role will be responsible for developing and implementing comprehensive security strategies to ensure the safety and well-being of our guests, staff, and assets across...