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- ...Raffles The Red Sea is seeking an experienced and decisive Senior Duty Manager to join our luxury hospitality team in Umluj, Saudi... ...operational issues, guest feedback, and performance metrics Train and develop team members, providing coaching and performance feedback...
- ...property management systems like Opera PMS and other task delegation platforms. The "Raffles Standard" Personality A successful Senior Butler must embody these specific brand values: Emotional Luxury : The ability to build genuine, warm, and professional...
- ...visibility The Director of Technology Experience is a senior leadership role responsible for translating corporate IT... ...through stakeholder engagement, change management, and training. Develop, mentor, and lead IT teams to build long-term technology...
- ...global influences with a strong sense of place and identity. Develop and standardize recipes, techniques, and plating, reflecting... ...hotels or fine dining establishments, with at least 3–4 years in a senior leadership role specializing in Mediterranean cuisine....
- ...influences while embracing local ingredients and a sense of place. Develop and standardize recipes, portioning, and plating in alignment... ...or fine dining establishments, with at least 3–4 years in a senior leadership role specializing in Mediterranean cuisine....
- ...role is pivotal in ensuring that the hotel attracts, retains, and develops top talent while maintaining a culture of excellence,... ...a fun work environment. Assist departmental leaders and senior managers in developing action plans to address issues identified...
- ...opening phase, aligning with brand values and owner objectives. Develop and execute the pre-opening manning plan, recruitment, and... ...leadership role, with at least 3-5 years as a Director or similar senior capacity within the luxury hospitality industry. Luxury...
- ...celebrations, you will serve as the ultimate destination expert and guest advocate. Key Responsibilities Lead, inspire, and develop the Concierge team to deliver exceptional luxury service standards. Ensure all guest requests, enquiries, reservations, and arrangements...
- ...staffing levels and duty allocations are maintained at all times. Provide on-the-job training, performance feedback, and support to develop team excellence. Operational Control & Coordination: Coordinate closely with Front Desk, Concierge, Guest Relations, Valet,...
- ...Operate and manage point-of-sale (POS) systems and beverage management software to track sales, inventory, and staff performance Develop and implement beverage menus, including non-alcoholic beverages and mocktails, that align with resort standards and guest...
- ...resolve guest concerns. Strong organizational skills with exceptional attention to detail. Proven ability to lead, inspire, and develop guest-facing teams. Experience working with hotel property management systems and guest profile platforms. Fluent in English;...
- ...Oversee all aspects of residential operations, including housekeeping, maintenance, concierge services, and guest relations Develop and implement strategic initiatives to enhance resident satisfaction and loyalty Lead, mentor, and motivate a diverse team of residential...
- ...optimization, and vendor relationship management while maintaining the exceptional standards our brands are known for worldwide. Develop and execute comprehensive purchasing strategies and procurement plans for the cluster properties, ensuring alignment with...
- ...and supplier documentation Drive process improvements through procurement systems, automation, and reporting tools Lead and develop the purchasing team, fostering a culture of accountability, agility, and collaboration Act as the key liaison between suppliers,...
- ...Lead and inspire a team of Heartists®, fostering a culture of passion, pride, and excellence in every interaction. Coach and develop team members on service artistry, Singaporean cuisine knowledge, and personalized guest engagement. Embed Raffles service culture...
- ...quality and satisfaction Address guest concerns and complaints professionally and promptly, ensuring resolution and satisfaction Develop and implement breakfast menus that reflect local preferences and seasonal offerings Track and report on key performance metrics,...
- ...Lead and inspire a team of Heartists®, fostering a culture of passion, pride, and excellence in every interaction. Coach and develop team members on service artistry, Mediterranean cuisine knowledge, and personalized guest engagement. Embed Fairmont service culture...
- ...beverage operations within a hospitality setting Proven leadership and team management skills with the ability to motivate and develop staff Strong knowledge of food and beverage operations, menu planning, and service standards Excellent communication and interpersonal...
- ...inventory levels, monitor food and beverage costs, and implement cost-control measures while maintaining quality Train, onboard, and develop team members through regular coaching, performance feedback, and skill-building initiatives Ensure full compliance with health,...
- ...with Raffles & Fairmont brand standards. The role supports the Sous Chef and Chef de Cuisine in daily operations while leading and developing junior chefs. Key Responsibilities Take full responsibility for a designated kitchen section during preparation and service...
- ...sourcing, negotiation, and contracting of food, beverage, and commodity suppliers to secure optimal pricing, consistency, and value. Develop and maintain vendor relationships, conduct performance reviews, and drive continuous improvement in quality, service, and delivery...
- ...members to uphold Raffles service culture and etiquette standards. Provide on-the-job training, performance feedback, and support to develop service excellence. Assist in conducting performance evaluations and identifying training needs. VIP & Special Handling:...
- ...communications initiatives for Raffles & Fairmont The Red Sea in Umluj, Saudi Arabia. This is a pivotal leadership role responsible for developing and executing integrated marketing strategies across our luxury hospitality cluster, managing brand positioning, and cultivating...
- ...skills · Handle and resolve Guest issues in a positive manner so as to protect company revenue and result in Guest satisfaction · Develop and maintain the department schedule whereby there is appropriate coverage to handle reservation calls, minimizing loss of calls,...
- ...confidentiality and security. 2. Essential Functions & Core Responsibilities Strategic Relationship Management & Protocol • Develop and nurture long-term relationships with key contacts in government entities, embassies, consulates, royal diwans (courts), and...