Average salary: SAR6,973 /monthly
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- ...support compliance and bring Sofitel’s service culture to life at every touchpoint. Role Description / What you will do ~ Assist the Director of Quality & Guest Experience in implementing the hotel’s quality assurance plan and monitoring service standards across...
- ...Maintain accurate guest records, preferences, and special requests in the hotel management system to support personalized service. Assist in developing and implementing initiatives to improve guest satisfaction, engagement, and loyalty . Handle guest complaints...
- ...quality status quo and areas of development. Monitor the guest feedback and staff performance and assess the pros and cons and assist finding keys to develop and maintain high quality. Assists in new hire or recurrent training delivery as required. Review Global...
- ...Prepare weekly Wildly Important Goals (WIGS) with a view to improving areas of main focus with a line of sight to the Hotel Goals. Assisting the Laundry Manager with the quarterly Linen Inventories Conducting monthly communication meetings Promoting of Laundry and...
- ...functions include but are not limited to the following: Consistently offer professional, friendly and engaging service Lead and assist the Banquet Director in the day-to-day operation of the department and ensure service standards are followed Conduct regular...
- Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life...
- ...opportunities for an ambitious applicant. Make it your next move. Job Description We are looking for a passionate and experienced Assistant Director of Revenue ready to take their career to the next level: drive revenue growth across our iconic hotels and brands,...
- ...guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language;...
- ...JOB SUMMARY Assists with identifying and addressing employee and organizational development needs. The position is assist in ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics...
- ...and inform them of property amenities, services, and hours of operation, and local areas of interest and activities. Open doors and assist guests/visitors entering and leaving property. Assist with luggage storage and retrieval. Transport guest luggage to and from guest...
- ...including revenue, occupancy, and financial performance data. Prepare and distribute daily financial reports to management. Assist the front desk team during the night shift, including handling reservations, phone calls, and guest requests. Ensure a smooth and...
- ...between guestrooms, public areas, and service zones to inspect cleanliness and address issues ~ Hands‑on oversight: Occasionally assisting with cleaning tasks or demonstrating procedures to staff ~ Standing and walking for extended periods during inspections,...
- ...Job Description Welcome, assist, and farewell guests with warmth and professionalism. Anticipate guests’ needs and preferences. Provide personalized and luxury service throughout the stay. Handle guest requests and special arrangements discreetly. Assist...
- ...efficiently. Key Responsibilities: Perform electrical installation, testing, commissioning, inspection, and maintenance activities. Assist engineers and commissioning teams during testing and commissioning of electrical systems. Carry out electrical testing using...
- ...control procedures. ~Support the project team with document retrieval and provide required reports and document-status updates. ~Assist in preparing periodic document-control reports for project management. ~Ensure confidentiality, accuracy, and integrity of...
- ...communicate them to the Engineering Department. Handle guest inquiries and complaints professionally and provide appropriate assistance or escalate issues when required. Coordinate with Front Office, Housekeeping, Engineering, and other departments to ensure smooth...
- ...Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well...
- ...ensure effective application of learning in the workplace. Promote e-learning and digital learning platforms across the hotel. Assist in identifying training needs based on performance reviews, guest feedback, audits, and departmental requirements....
- ...handovers. Support the proper operation of HVAC, electrical, water supply, fire and life safety, and other building systems . Assist external contractors and service providers during maintenance, inspections, and technical works. Ensure all engineering...
- ...Opera, and prepares Mondrian Hotel News for all departments. Monitor check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process guests efficiently. Maintain positive guest relations at all...
- ...regular inspections of machinery, equipment, electrical systems, and mechanical installations to ensure safe and reliable operation. Assist in preparing maintenance budgets, annual maintenance plans, and equipment replacement or capital expenditure proposals ....
- ...protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language;...
- ...motivated and dynamic Digital Marketing and Communications Executive to join our Marketing & Communications team. In this role, you will assist in executing marketing strategies, managing media relations, creating engaging digital content, and supporting various marketing...
- ...appropriate departments, guest rooms, or colleagues when required. Support Front Office operations during night hours, including assisting with room availability and booking inquiries when required. Respond calmly and efficiently to emergency communications and...
- ...guests, you will play a key role in creating a positive, welcoming, and professional experience throughout their stay. Greet and assist guests, ensuring a warm, professional, and efficient welcome. Handle guest check-ins, check-outs, requests, and inquiries in a...
- ...responses when required. Ensure all digital content and campaigns comply with brand standards and hotel communication guidelines. Assist in developing promotional offers and packages to drive direct bookings and increase revenue. Continuously identify opportunities...
- ...questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform...
- ...portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of...
- ...maintain sufficient stock levels. Evaluate Housekeeping Attendant performance, providing feedback and reporting any issues to the Assistant Executive Housekeeper / Assistant Housekeeping Manager. Train Room Attendants on Standards of Performance (SOPs) to maintain...
- ...transient segment each period and continually analyzes transient booking patterns. • Works with Market VP, Market GM and GM’s to assist in pricing analyses for all products in Market. • Assists with account diagnostics process and validates conclusions. Managing...