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- Press space or enter keys to toggle section visibility Job Summary The Cluster Assistant Director of Sales supports the strategic and operational leadership of the Sales function for Rosewood AMAALA and Rosewood Red Sea. Based in Riyadh, this role plays...
- Company Description Raffles & Fairmont the Red Sea , positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. with 361 room, eleven distinct dining concepts, including overwater restaurant with views of ...
- ...performance follow-up across the team. Support recruitment, training, and development of Concierge and Guest Services associates. Assist in updating procedures and service standards to strengthen the operation. QUALIFICATIONS & EXPERIENCE Minimum 5-7 years...
- ...of fitness schedules, appointments, and program details. Promote wellness activities and fitness offerings across the resort. Assist in organizing group classes, wellness events, and outdoor activities. Commercial & Financial Performance: Promote personal...
- ...consistency, while leading and inspiring a multicultural culinary brigade in a dynamic pre-opening environment. Key Responsibilities Assist the Executive Chef in leading all culinary operations across diverse outlets, banquets, and in-room dining. Ensure consistent...
- ...techniques Deliver warm, engaging, and professional service to all guests, ensuring their needs are anticipated and exceeded Assist guests with informed recommendations regarding menu items, ingredients, and preparation methods in a helpful and approachable manner...
- ...Coordinate luggage handling, storage, and delivery with the highest standards of care, accuracy, and discretion. Personally assist guests when required to ensure exceptional service and satisfaction. Team Leadership & Supervision: Lead, coach, and supervise...
- ...movements, and quality expectations. Provide on-the-job training and continuous feedback to maintain high performance standards. Assist in performance evaluations, scheduling, and attendance monitoring. Coordination & Communication: Liaise closely with Front...
- ...databases with personal information, practices, and "likes/dislikes" gleaned from observations and feedback. Administrative Support : Assist the Head Butler with administrative needs, including inventory control for butler supplies and preparing operational reports....
- ...starch, or folding shirts—are perfectly adhered to. Administrative Support : Accurately record guest and staff laundry charges and assist with tracking staff uniforms in a timely manner. Operational Assistance : Carry out general valet services as needed, including...
- ...inventories of lobby supplies and guest amenities, coordinating with butler admin supervisors for restocks. Service Recovery Support : Assist in logging and reporting guest complaints, tracking feedback, and ensuring swift corrective action is taken to uphold brand...
- ...Concierge to fulfill guest needs Ensure all guest preferences and special requests are recorded and communicated accurately Assist with VIP arrivals, special occasions, and personalized guest experiences Monitor guest satisfaction and follow up to ensure issues...
- ...accountability, and professional growth. Support succession planning and identify high-potential talent within the brigade. Assist in recruitment, onboarding, and retention of culinary associates. Pre-Opening & Concept Development Participate in kitchen setup...
- ...stocked, fresh, and impeccably arranged. Guest Interaction & Service Support: Greet guests politely and professionally, offering assistance when appropriate while maintaining a discreet presence. Respond promptly and courteously to guest requests related to...
- ...movements, and quality expectations. Provide on-the-job training and continuous feedback to ensure high performance and consistency. Assist in performance evaluations, scheduling, and attendance monitoring. Coordination & Communication: Liaise closely with Front...
- ...Control : Accurately record guest charges in the Opera Property Management System , manage inventory for chemicals and supplies, and assist with departmental performance reports. Safety & Maintenance : Regularly check laundry machinery (e.g., filters, press covers)...
- ...Responsibilities: Personalized Service: Act as the primary point of contact for guests, providing intuitive and personalized assistance from pre-arrival to departure. Guest Arrival & Departure: Facilitate seamless check-in and check-out experiences within the privacy...
- ...to the department procedures. Monitor and maintain cleanliness and working conditions of own section equipment and supplies. Assist restaurant staff with their job functions to ensure optimum service to guest: when requested. Promote a cooperative working climate...
- ...battery levels, tire pressure, cleanliness) and ensure vehicles are kept in pristine condition at all times. Luggage Handling: Assist guests with the loading and unloading of luggage or personal items with the utmost care and professionalism. Operational Coordination...
- ...correct number of hotel cars are on standby and that they meet all brand cleanliness and amenity standards. Luggage Handling : Assist guests with their baggage from the carousel to the vehicle, ensuring all items are handled with extreme care and correctly loaded....
- ...Coordinate seamlessly with the Bell Team, Valet, and Front Office to manage guest luggage and transportation needs efficiently. Assist the Valet team with parking and retrieving guest vehicles in a responsible and timely manner. Maintain the highest standards of...
- ...presented according to Fairmont standards and recipes. Monitor food quality, consistency, and portion control at all times. Assist in menu planning, recipe development, and seasonal menu changes. Support in forecasting, scheduling, and managing kitchen operations...
- ...Service Excellence: Welcome guests to the wellness facilities and provide a warm, professional, and attentive service experience. Assist guests with facility orientation, including locker usage, amenities, and wellness areas. Anticipate guest needs by ensuring...
- ...Departure Excellence : Warmly greet guests at the entrance within seconds of arrival, using their names and titles whenever possible. Assist with opening car doors and safely unloading or loading luggage. Luggage Management : Ensure the "safe keeping" of all incoming,...
- ...recreational activities suitable for different age groups. Participate in resort events, celebrations, and seasonal programs. Assist in preparing activity schedules and creative concepts for children’s entertainment. Encourage creativity, teamwork, and learning...
- ...selection, and operational planning during pre-opening. Develop SOPs, recipes, and training materials for the restaurant concept. Assist with recruitment, onboarding, and performance development of culinary associates. Lead menu tastings, trial runs, and...
- ...regardless of call volume or complexity. Handle guest wake-up calls and special call requests accurately and punctually. Guest Assistance & Service Support: Assist guests with general inquiries, hotel information, and service requests, ensuring timely follow-up....
- ...hotel requirements and deadlines. Review banquet event orders and consult with management for special requirements. Oversee and assist in unloading, receiving, sorting, stocking, securing, and distributing goods; ensure timely deliveries and proper rotation of stock...
- ...procedures efficiently while ensuring accuracy, confidentiality, and attention to detail. Anticipate guest needs and proactively offer assistance, upgrades, or tailored services in line with Raffles standards. Ensure a seamless first and last impression that reflects the...
- ...culture and etiquette standards. Provide on-the-job training, performance feedback, and support to develop service excellence. Assist in conducting performance evaluations and identifying training needs. VIP & Special Handling: Oversee VIP arrival, in-house,...