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- ...flow. Review and approve credit applications for corporate clients, groups, and other business partners in line with hotel policies... .... Establish and monitor credit limits and payment terms in coordination with the Director of Finance. Ensure accurate and timely...
- ...CANCELLATIONS, AND NO-SHOWS. • MONITOR DAILY ARRIVALS AND COORDINATE WITH FRONT OFFICE AND HOUSEKEEPING TEAMS. • PREPARE AND SEND... ...• COMMUNICATE PROFESSIONALLY WITH TRAVEL AGENTS, CORPORATE CLIENTS, AND WALK-IN GUESTS. • RESOLVE BOOKING-RELATED ISSUES OR ESCALATE...
- ...turning service challenges into opportunities to exceed expectations. Oversee all daily restaurant operations, ensuring seamless coordination across the floor, bar, and supporting areas. Maintain exceptional standards of outlet ambiance, service delivery, product...
- ...other payroll adjustments. Review attendance, leave, sick leave, and other payroll-related data before payroll processing. Coordinate closely with People & Culture and department leaders to ensure payroll inputs are complete and accurate. Maintain accurate and...
- .... Review storeroom procedures, consumption records, and internal transfers to ensure accurate cost allocation and control. Coordinate with Culinary and F&B teams on recipe costing, portion control, and menu cost analysis. Prepare regular cost reports, including...
- ...appropriate health, safety, child safeguarding, emergency and risk-management procedures across all recreation activities. Plan and coordinate special events, tournaments, themed activities, holiday programs and family experiences in collaboration with other hotel...
- ...Additional Information Understanding of Ultra-Luxury guest expectations and brand alignment. experience in project coordination, scheduling, and document control during pre-Opening stages. Experience in pre-Opening is a must. A proactive, anticipatory...
- ...welcome, confident presence, and genuine SLS personality. From greeting guests and assisting with arrivals and departures to coordinating transportation and supporting the flow at the hotel entrance, you will play an essential role in creating a smooth and memorable...
- ...SLS service standards. Manage guest seating, table allocations, and dining flow based on reservations and walk-in guests. Coordinate with the service team to accommodate guest requests and ensure expectations are met. Maintain strong knowledge of menus, special...
- ...to detail, ambiance, and sensory experience. Respond promptly and professionally to guest feedback, requests, and concerns. Coordinate bespoke wellness experiences, including VIP arrangements, private sessions, and special occasions. Support service recovery...
- ...children Additional Information Understanding of Ultra-Luxury guest expectations and brand alignment. experience in project coordination, scheduling, and document control during pre-Opening stages. Experience in pre-Opening is a must. A proactive,...
- ...Strong understanding of ultra-luxury wellness concepts and brand alignment. Experience in pre-opening operations, project coordination, and setup of wellness facilities is highly preferred. Ability to create innovative and culturally relevant wellness experiences...
- ...securely Communicate effectively with guests via phone, email, and in-person interactions in a friendly and empathetic manner Coordinate with housekeeping, maintenance, and other departments to ensure seamless guest experiences Maintain the front desk area in an...
- ...Open and close vehicle and resort doors with grace and professionalism, ensuring an attentive and polished arrival experience. Coordinate seamlessly with the Bell Team, Valet, and Front Office to manage guest luggage and transportation needs efficiently. Assist...
- ...guest and operational matters after hours. From VIP arrivals and service recovery to night audit, safety, and cross-department coordination, you will ensure every detail is handled with care while keeping the hotel running smoothly and setting the team up for a successful...
- ...professional packing and unpacking services, garment pressing, and shoe shining to the highest luxury standards. Food & Beverage Coordination: Manage in-villa dining experiences, including the service of afternoon tea, evening canapés, and private meals, ensuring...
- ...Assist guests with the loading and unloading of luggage or personal items with the utmost care and professionalism. Operational Coordination: Maintain constant communication with the Front Office and Concierge teams to ensure timely guest pickups and drop-offs....
- ...in compliance with hotel policies. Maintain up-to-date guest profiles and reservations in the property management system. Coordinate closely with Housekeeping, Concierge, Butler Service, Bell Desk, and other departments to ensure room readiness and guest satisfaction...
- ...Ensure consistency and highest quality in food taste, temperature, presentation, and cleanliness across all food displays Coordinate all restaurant, banquet, and food production activities; supervise assigned chefs and kitchen staff with clear communication and...
- ...waste and ensuring proper stock handling (FIFO) Assist in menu planning, recipe development, and new dish trials when required Coordinate with other kitchen sections to ensure smooth service operations Ensure cleanliness, organization, and proper maintenance of...
- ...as a "storyteller" by sharing knowledge about the hotel's heritage, local attractions, and facilities. Operational Support : Coordinate with the Front Desk, Concierge, and Valet teams to ensure seamless guest transitions. Deliver messages, newspapers, and parcels promptly...
- ...every request is handled with care, efficiency, and the distinctive personality of SLS. From assisting with guest inquiries and coordinating service requests to providing hotel information and supporting communication across departments, you will play an essential role...
- ...policies, procedures, and protocols aligned with Saudi Arabian regulations and international hospitality standards Supervise and coordinate security staff, including scheduling, training, performance monitoring, and conduct regular briefings on security procedures and...
- ...plus Additional Information Understanding of Ultra-Luxury guest expectations and brand alignment. experience in project coordination, scheduling, and document control during pre-Opening stages. Experience in pre-Opening is a must. Regional experience is a...
- ...respect. Additional Information Understanding of ultra-luxury guest expectations and brand alignment. Experience in project coordination, scheduling, and document control during pre-opening stages. Experience in Pre- Opening is a plus. Regional Experience is...
- ...advantageous Additional Information Understanding of Ultra-Luxury guest expectations and brand alignment. experience in project coordination, scheduling, and document control during pre-Opening stages. Experience in pre-Opening is a must. A proactive,...
- ...approach. Follow up on service recovery actions to ensure issues are fully resolved and guests depart with a positive impression. Coordinate bespoke amenities, surprises, and experiences in collaboration with Concierge, Butler Service, and F&B teams. VIP & Special...
- ...continuously clean and tidy · Be fully competent in all reception and cashier duties · Cover all shifts if required · Cover Rooms Coordinator shifts if required · Liaise with other Departments in regards to special guest requirements (i.e., Uniform/Guest Services,...
- ...surveillance, and alarm systems, ensuring optimal functionality and integration Respond promptly to security incidents and emergencies, coordinating with local authorities and implementing crisis management procedures Monitor and analyze security incidents, preparing...
- ...required. Additional Information Understanding of Ultra-Luxury guest expectations and brand alignment. experience in project coordination, scheduling, and document control during pre-Opening stages. Experience in pre-Opening is a must. A proactive,...