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- ...brand standards. Qualifications Qualifications & Experience: Minimum 2–3 years of experience in a luxury hotel concierge or guest relations role (5-star or ultra-luxury preferred). Les Clefs d’Or certification or eligibility is highly desirable....
- Raffles & Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves...
- ...in-house, and departure arrangements, ensuring all preferences and amenities are delivered accurately. Coordinate closely with Concierge, Butler Service, Housekeeping, and Food & Beverage to execute bespoke guest experiences. Maintain strong relationships with internal...
- ...ancient archaeological sites. Job Description Raffles The Red Sea is seeking a professional and customer-focused Spa Supervisor to join our luxury resort in Umluj, Saudi Arabia. As the Spa Supervisor, you will be responsible for overseeing the daily operations...
- Raffles & Fairmont the Red Sea , positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. with 361 room, eleven distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves...
- Raffles & Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves...
- ...ancient archaeological sites. Job Description WE ARE SEEKING A HIGHLY ORGANIZED AND CUSTOMER-FOCUSED RESERVATIONS SUPERVISOR TO JOIN OUR TEAM IN RED SEA, SAUDI ARABIA. IN THIS KEY ROLE, YOU WILL OVERSEE THE RESERVATIONS DEPARTMENT, ENSURING OPTIMAL REVENUE...
- ...office and hotel policies are followed. Acts as a resource for supervisors, agents, and valet with all Front Office procedures.... ...provides follow-up with guests and log is completed. Oversees all Concierge duties completed by staff, from transportation services to...
- ...with the utmost care and professionalism. Operational Coordination: Maintain constant communication with the Front Office and Concierge teams to ensure timely guest pickups and drop-offs. Sustainability: Adhere to the resort’s sustainability ethos by managing vehicle...
- ...performance feedback, and support to develop team excellence. Operational Control & Coordination: Coordinate closely with Front Desk, Concierge, Guest Relations, Valet, and Security teams to ensure seamless operations. Monitor and control luggage storage areas, logbooks,...
- ...storytelling around the resort’s offerings. Inter-Departmental Liaison: Ensure seamless coordination with Culinary, Housekeeping, and Concierge teams to enhance guest experiences across all touchpoints. Brand Philosophy: Uphold the brand’s "Emotional Luxury" philosophy,...
- ...after stays, ensuring guests feel genuinely cared for. ~ Maintain effective communication with other departments (Housekeeping, Concierge, Engineering, F&B, Reservations) to fulfill guest needs swiftly. ~ Maintain detailed shift handovers, ensuring seamless team...
- ...Maintain up-to-date guest profiles and reservations in the property management system. Coordinate closely with Housekeeping, Concierge, Butler Service, Bell Desk, and other departments to ensure room readiness and guest satisfaction. Adhere to cash handling procedures...
- ...resolved and guests depart with a positive impression. Coordinate bespoke amenities, surprises, and experiences in collaboration with Concierge, Butler Service, and F&B teams. VIP & Special Handling: Coordinate arrival, in-house, and departure arrangements for VIPs,...
- ...Respond promptly and courteously to guest requests related to cleanliness or minor assistance. Coordinate with Housekeeping Supervisors to address urgent cleaning needs or special setups. Standards, Safety & Compliance: Uphold Raffles grooming, hygiene, and workplace...
- ...plays a key role in delivering an elevated and dynamic dining experience that is bold, playful, and personal. Reporting to the F&B Supervisor, this position is responsible for providing attentive, high-quality food and beverage service while supporting the overall...
- ...maintain the venue’s physical environment to luxury-lifestyle standards. ~ Lead, mentor, and inspire a high-performing team of supervisors, waitstaff, hosts, and bartenders. ~ Conduct recruitment, onboarding, and consistent performance management of team members....
- ...responding courteously to requests within scope. Communicate guest preferences, special requests, and feedback to the Housekeeping Supervisor. Support service recovery efforts by ensuring swift corrective action when required. Standards, Safety & Compliance:...
- ...needs, including any allergies, special requirements, or behavioral considerations, and act accordingly in collaboration with the Supervisor. · Lead and participate in group activities including arts & crafts, themed games, music sessions, fitness mini-classes,...
- ...needs, including any allergies, special requirements, or behavioral considerations, and act accordingly in collaboration with the Supervisor. · Lead and participate in group activities including arts & crafts, themed games, music sessions, fitness mini-classes,...
- ...all related documentation to document payroll and sign in/out records Prepare and print arrival lists/ reports, / group lists/ supervisor special report/ maintenance tickets/etc. and as requested Prepare and issue various miscellaneous credit forms when applicable...