...Department Overview Managed Services and Support UN Middle East and Africa
Job Description The Customer Support Manager (CSM) acts as the customer advocate... ...responsibilities will include ensuring that the contractual commitments are met or exceeded for the ongoing...
...including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our... ...be part of our team in the Center of Excellence! As a Customer Support Specialist, you will handle clients’ inquiries and requests regarding...
...Description
Responsibilities:Serve as the first point of contact for customers, providing timely and professional assistance via phone, email,... ...contribute to the development of best practices for customer support.Requirements:High school diploma or equivalent; bachelor's...
...Abwaab | C ustomer Support Specialist-KSA
Location - KSA, Riyadh
About Us:
Do you want to join a startup that is changing the... ...KSA.
Job Overview:
We are seeking a highly motivated and customer-oriented specialist to join our support team in Riyadh, Saudi...
...Customer Support Representative (Thai) page is loaded Customer Support Representative (Thai)
Apply remote type Hybrid locations PH, Taguig time type Full time posted on Posted Yesterday job requisition id R01133570 3M has a long-standing reputation as a company committed...
...Abwaab | C ustomer Support Manager - KSA
Location - KSA, Riyadh
About Us:
Do you want to join a startup that is changing the... ...KSA.
Job Overview:
We are seeking a highly motivated and customer-oriented Customer Support Manager to join our Support team in Riyadh...
...Duties and Responsibilities:
Support the Operation and Maintenance of MPW gas turbines and the accessory systems.
To prepare and... ...etc upon the request from commercial department.
Respond to customer requests for technical issue resolution, using technical product...
...minutes, noon grocery, noon Food, NowNow, SIVVI, and noon Pay.
The assistant manager would be responsible for managing a world-class customer service team for noon minutes for all customer channels based out of our Egypt campus. This role would be the bridge between CS...
...Job Title: L3 Customer Support Engineer
Reports to: After Sales Support Manager
Location: Riyadh
Type: Full time
Help us make a difference …
In 2005, MARSS began life as a simple concept for an autonomous vessel docking system. Since then the company...
...• Process purchase orders received from NUPCO, CPs and direct customers within the assigned territory.
•Provide coaching and guidance... ...operations procedure and identify possible areas for improvement
• Support commercial forecast accuracy by providing estimates throughout...
...Advice for more information. If you suspect any fraud or malpractice, email us at ****@*****.***
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...Process purchase orders received from NUPCO, CPs and direct customers within the assigned territory.
Provide coaching and guidance... ...operations procedure and identify possible areas for improvement
Support commercial forecast accuracy by providing estimates throughout...
...Review and conduct QA on support tickets against the set scorecard, providing feedback and improvement guidelines to agents
Review DSAT tickets and provide an overview of issues and improvement opportunities to team leads
Work on root cause analysis
Identify trends...
...information. If you suspect any fraud or malpractice, email us at ****@*****.***
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Abdulrahman Al Rabiah Engineering Consultants Office
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...Analyze and interpret customization contracts to understand and document technical and contractual obligations.
Ensure that engineering deliverables align with contractual commitments and client expectations.
Work closely with legal and sales teams to clarify the...
...Deliver high quality support and operate as a safety net to customers of our SaaS product.
Communicate and respond varied technical solutions to customers in a team environment, using our shared inbox tool to assist customer's inquiries.
Resolve customer inquiries...
Native or near-native English ability (additional languages a plus).
A problem-solver - clients have a million different thoughts and concerns, and bending them into what we offer and how we can help can require real thought.
A head for detail - you will be juggling...
A proactive approach to support
A+ listener
Advanced communication and interpersonal skills
Empathy and patience
Great organizational & time management skills
Familiarity with CRMs and internal databases
Hustle mentality
The drive to succeed
...an exceptionally talented German speaking Account management or Customer Service Professional to handle Landlord Relations as a... ...best in the industry
Hybrid model.
negotiation,customer support,ms office,technical support,database/software system,ms office...
...Provide timely and accurate responses to customer inquiries and support requests via various channels, including email, chat, and phone
Troubleshoot and resolve customer issues, escalating complex cases to appropriate teams or resources as needed
Maintain a high...
...analyze the technical requirements outlined in contracts to ensure that customized solutions meet all specified obligations.
Configure and customize software or hardware solutions as per the contractual commitments.
Collaborate with development or engineering teams to...
...Global Services team as an Operations and Support Engineer Level 2, where you will play a... ...during high-risk changes affecting customer SLAs.
# Facilitate product and technical... ...defining production requirements and meeting contractual SLAs.
# Manage performance metrics,...
...Receive and resolve customer inquiries and complaints related to the orders in a timely manner.
· Resolve issues related to incomplete orders and delivery blocks with customers and/or internal teams.
· Building and maintaining relationships with clients as well as...
...field preferred. yes no
* Proven knowledge in a helpdesk or technical support role. yes no
* Strong understanding of IT concepts, hardware, software, and networking. yes no
* Customer-focused with a commitment to delivering high-quality support services....
...The manager of the CUSTOMER SUPPORT organization is managing a team of Customer Support Managers (CSM) supporting customers during the contract duration and more particularly during onsite delivery of the product (airframe component engines APU). Each customer is supported...
...Saudi Arabia is looking to hire a Marine Support Services Manager .
Job Purpose:... ...Marine Support Services meet the Companys contractual obligations in terms of Quality, timeline... ...relationships between the company and its customers, suppliers, and employees.
Ensuring...
...Respond to customer queries in a timely and accurate way via phone email or chat Identify customer needs and help customers use specific... ...Sales and Marketing teams Assist in training junior Customer Support Representatives Females only (Saudi women) Graduated ( High school...
...empowered to shape your own career.
We support your growth with the training,... ...Day in the Life
• Order Management & Customer Service Excellence, processing and following... ...situation and control the fulfilment of contractual terms by customers in close cooperation...
...As a Sales Support for a bulk SMS company, your role would involve a combination of customer engagement, technical support, and sales support activities. Here's a general description of the responsibilities you might have in such a position:
Key Roles & Responsibilities...
...About the Job
As a Lean Customer Success Manager, your primary responsibility is guiding our customers through their digital journey... ...customers, Lean’s leadership, and various core account teams—Sales, Support, Implementation, and Product teams. Your focus will be on...