Customer services jobs in Umluj

A luxury hotel brand in Saudi Arabia, located in the stunning Red Sea Project, seeks a Guest Relations Manager. This leadership role demands dynamic engagement with guests and requires the ideal candidate to enhance guest satisfaction and operational excellence. Responsibilities...

 ...operations including driveway, bell, valet, transportation, and airport services, ensuring that every guest interaction is executed with...  ..., and handle sensitive situations with discretion. Strong customer service mindset with high emotional intelligence and attention... 

 ...known for redefining hospitality through striking design, elevated service, and magnetic social energy. Now open on the Red Sea coast, SLS...  ...environment while maintaining attention to detail. Strong customer service skills and a passion for delivering high-quality... 

 ...for redefining hospitality through striking design, elevated service, and magnetic social energy. Now open on the Red Sea coast, SLS...  ...workstation at all times. Support special dietary requirements, customized orders, and guest requests as directed. Demonstrate a... 

 ...schedules, and leave plans in coordination with HR. - Train employees on POS systems, product knowledge, sales techniques, and customer service standards. - Manage HR-related matters including leave requests, transfers, recruitment support, warnings, and disciplinary... 

 ...supports the overall leadership, operational performance, and service excellence of the store. Acting as a key operational and commercial...  ...analyse performance and support target achievement. - Strong customer service and problem-resolution skills. Competencies: -... 

 ...precision, and maintaining the highest standards of professionalism, service, and presentation in line with KAHRA Studio Group’s brand...  ...field preferred. - Minimum 1–3 years of experience in retail or customer service roles; luxury retail experience is an advantage.... 

 ...responsible for ensuring the highest standards of personalized service and guest satisfaction in our luxurious resort. Oversee and...  ...management software Understanding of Middle Eastern culture and customs (preferred) Ability to work flexible hours, including... 

 ...Maintain accurate records, including attendance, emergency contact information, and incident reports Provide exceptional customer service to parents and children, addressing inquiries and concerns promptly and professionally Collaborate with other departments to... 

 ...exceptional guest experiences and maintaining the highest standards of service. Assist in managing the day-to-day operations of the spa and...  ...and train spa staff, ensuring they deliver exceptional customer service and adhere to brand standards Oversee scheduling, inventory... 

 ...leadership role ensures the highest standards of personalized service, brand alignment, financial performance, and team development....  ...Personalize guest journeys through pre-arrival profiling, in-treatment customization, and post-stay recommendations. Lead VIP coordination,... 

 ...RATE PARITY ACROSS ALL BOOKING CHANNELS. GUEST COMMUNICATION & SERVICE • HANDLE SPECIAL REQUESTS (EARLY CHECK-IN, LATE CHECK-OUT,...  ...STRONG COMMUNICATION SKILLS IN ENGLISH (ARABIC IS A PLUS). CUSTOMER-ORIENTED WITH A POSITIVE AND PROFESSIONAL ATTITUDE. ABILITY TO... 

 ...Job Description WE ARE SEEKING A HIGHLY ORGANIZED AND CUSTOMER-FOCUSED RESERVATIONS  SUPERVISOR TO JOIN OUR TEAM IN RED SEA,...  ...TO MOTIVATE AND DEVELOP TEAM  MEMBERS • EXCELLENT CUSTOMER SERVICE SKILLS AND A CUSTOMER-CENTRIC APPROACH • DEMONSTRATED EXPERIENCE... 

 ...instruction Evaluating training programs to ensure they comply with service standards, legal requirements and industry standards...  ...communicate based on needs of VIP chauffeur driver. Strong customer service orientation. High energy and passion for interaction with... 

 ...front desk operations, including check-ins, check-outs, and guest inquiries Train and motivate staff to deliver high-quality customer service Manage guest complaints and resolve issues promptly and professionally Coordinate with other departments to ensure... 

 ...The Red Sea Resort , we believe luxury is defined by thoughtful service, attention to detail, and meaningful guest connections. We’re...  ...communication skills in English, Arabic is an advantage Excellent customer service, interpersonal, and organizational skills Ability to... 

 ...times. Consistently offer professional, friendly and engaging service. Partic to briefing Attend training session Train all...  ...stress and able to multi tasks Comfortable in dealing with customers Cheerful patient, respectful, and require high level of empathy... 

 ...EY ROLES AND RESPONSIBILITIES Supervise Receptionists/Guest Service Agents, assisting them with issues that may arise and ensuring...  ...Property Management System and Windows Prior experience in customer service an asset Proven ability to handle cash effectively and... 

 ...Ennismore’s globally celebrated lifestyle portfolio, SLS Hotels are known for redefining hospitality through striking design, elevated service, and magnetic social energy. Now open on the Red Sea coast, SLS The Red Sea stands as one of Saudi Arabia’s most exciting lifestyle... 

 ...needs using guest history and preferences to deliver tailored service. Leadership and Presence Lead by example, demonstrating a...  ...coordination, and feedback with related departments to ensure customer requests and complaints are handled effectively and efficiently... 

 ...Ennismore’s globally celebrated lifestyle portfolio, SLS Hotels are known for redefining hospitality through striking design, elevated service, and magnetic social energy. Now open on the Red Sea coast, SLS The Red Sea stands as one of Saudi Arabia’s most exciting lifestyle... 

 ...Ennismore’s globally celebrated lifestyle portfolio, SLS Hotels are known for redefining hospitality through striking design, elevated service, and magnetic social energy. Now open on the Red Sea coast, SLS The Red Sea stands as one of Saudi Arabia’s most exciting lifestyle... 

 ...Ennismore’s globally celebrated lifestyle portfolio, SLS Hotels are known for redefining hospitality through striking design, elevated service, and magnetic social energy. Now open on the Red Sea coast, SLS The Red Sea stands as one of Saudi Arabia’s most exciting lifestyle... 

 ...Ennismore’s globally celebrated lifestyle portfolio, SLS Hotels are known for redefining hospitality through striking design, elevated service, and magnetic social energy. Now open on the Red Sea coast, SLS The Red Sea stands as one of Saudi Arabia’s most exciting lifestyle... 

 ...Ennismore’s globally celebrated lifestyle portfolio, SLS Hotels are known for redefining hospitality through striking design, elevated service, and magnetic social energy. Now open on the Red Sea coast, SLS The Red Sea stands as one of Saudi Arabia’s most exciting lifestyle... 

 ...Ennismore’s globally celebrated lifestyle portfolio, SLS Hotels are known for redefining hospitality through striking design, elevated service, and magnetic social energy. Now open on the Red Sea coast, SLS The Red Sea stands as one of Saudi Arabia’s most exciting lifestyle... 

 ...luxury, nestled within Saudi Arabia’s extraordinary Red Sea destination. Blending Raffles’ legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world’s most discerning... 

 ...luxury, nestled within Saudi Arabia’s extraordinary Red Sea destination. Blending Raffles’ legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world’s most discerning... 

 ...delivery with the highest standards of care, accuracy, and discretion. Personally assist guests when required to ensure exceptional service and satisfaction. Team Leadership & Supervision: Lead, coach, and supervise Bell Attendants, Doormen, and related staff to... 

 ..., monitoring traffic flow and reporting any unusual activities or hazards. Adhere to all Raffles and Accor hygiene, safety, and service standards at all times. Qualifications Personal Attributes & Experience High School Diploma or equivalent; a degree...