...Abwaab | C ustomer Support Manager - KSA
Location - KSA, Riyadh
About Us:
Do you want to join a startup that is changing the... ...KSA.
Job Overview:
We are seeking a highly motivated and customer-oriented Customer Support Manager to join our Support team in Riyadh...
...• Process purchase orders received from NUPCO, CPs and direct customers within the assigned territory.
•Provide coaching and guidance... ...operations procedure and identify possible areas for improvement
• Support commercial forecast accuracy by providing estimates throughout...
...Job Title: L3 Customer Support Engineer
Reports to: After Sales Support Manager
Location: Riyadh
Type: Full time
Help us make a difference …
In 2005, MARSS began life as a simple concept for an autonomous vessel docking system. Since then the company...
...minutes, noon grocery, noon Food, NowNow, SIVVI, and noon Pay.
The assistant manager would be responsible for managing a world-class customer service team for noon minutes for all customer channels based out of our Egypt campus. This role would be the bridge between CS...
...Process purchase orders received from NUPCO, CPs and direct customers within the assigned territory.
Provide coaching and guidance... ...operations procedure and identify possible areas for improvement
Support commercial forecast accuracy by providing estimates throughout...
...Deliver high quality support and operate as a safety net to customers of our SaaS product.
Communicate and respond varied technical solutions to customers in a team environment, using our shared inbox tool to assist customer's inquiries.
Resolve customer inquiries...
Native or near-native English ability (additional languages a plus).
A problem-solver - clients have a million different thoughts and concerns, and bending them into what we offer and how we can help can require real thought.
A head for detail - you will be juggling...
A proactive approach to support
A+ listener
Advanced communication and interpersonal skills
Empathy and patience
Great organizational & time management skills
Familiarity with CRMs and internal databases
Hustle mentality
The drive to succeed
...Receive and resolve customer inquiries and complaints related to the orders in a timely manner.
· Resolve issues related to incomplete orders and delivery blocks with customers and/or internal teams.
· Building and maintaining relationships with clients as well as...
...field preferred. yes no
* Proven knowledge in a helpdesk or technical support role. yes no
* Strong understanding of IT concepts, hardware, software, and networking. yes no
* Customer-focused with a commitment to delivering high-quality support services....
...Respond to customer queries in a timely and accurate way via phone email or chat Identify customer needs and help customers use specific... ...Sales and Marketing teams Assist in training junior Customer Support Representatives Females only (Saudi women) Graduated ( High school...
...We are looking for a highly skilled Support Services Director to join our team in Riyadh, Saudi Arabia. As a Support Services Director... ...support services management, excellent leadership skills, and a customer-focused mindset.
Responsibilities:
# Develop and implement...
...A Sales Support Supervisor is responsible for overseeing the sales support team and ensuring the smooth operation of sales processes.... ...with the sales team to provide administrative support, manage customer inquiries, and coordinate sales activities.
Responsibilities...
...Service Desk is created in Odoo and is an excellent deliverer of Customer Service.
Day to day management of the 1st and 2nd Line... ...or a related field.
Minimum of 5 years of experience in IT support, with at least 2 years in a managerial or supervisory role....
...Fancy building out a customer service function the way you want?
You’ll be managing customer service in the Saudi branch of a mobile... ...as they continue their expansion in the region. You’ll be supported by the Bahrain team that’s currently in place and you ’ll be building...
...Technical Support Specialist
at InterSystems Dubai InterSystems seeks experienced candidates who are creative, motivated, and energetic... ....
Key Responsibilities
Provide immediate response to customer inquiries in accordance with service standards. Provide...
NOTE: Attach in the CV by email and write the name of the position in the email subject.
Free CV Template for Telecom and ICT Professionals 852 downloads 27.99 KB Download
The C.E.O Checklist by Oana Labes 723 downloads 529.72 KB Download
Root Cause...
...(ISO & IATF)
Must have experience in can body, can end & Automotive products development, improvement and product technology
Must have experience in handling customer technical support
This position requires a solid understanding of aluminium rolling mills....
...Trading
**Saudi Nationals Only**
Our Amazon Contact Centers work towards a single goal: to deliver the best possible support experience to our customers. To do that, our CS Operations teams are empowered and expected to think like owners. We solve problems the first...
...requests to the concerned people/teams.
Building professional relationships with existing customers.
Providing accurate and complete information as and when required.
Supporting with maintaining and updating the database.
Helping with research and generating...
...Roles and Responsibilities:
- Answer, reply, and support all clients whether through phone or email, operate as their helpdesk, and... ...technical resource for internal and external products.
- Walk customers through the process of how to use services for the first time....
...Khobar, Amman, Lahore, and Karachi.
About The Role:
As a Customer Insights Manager at Jeeny, you will be instrumental in gathering... ...identify business opportunities and garner internal support for their implementation
Communicate analysis and recommendations...
...Customer Services Representative page is loaded Customer Services Representative
Apply remote type On-site locations Riyadh, Saudi... ...most effective response.
Mails or routes claim forms and supporting documentation to various units for final processing.
Excellent...
...Job Purpose: The Director of Business Support is a senior leadership role responsible for overseeing and managing the administrative... ...projects.
Manage quote creation, order processing, and daily customers and account managers requests.
Maintain the customer contracts...
Perform technical study & recommendation report.
Participate actively in the hardware and software rollout process to conduct fluent product releases.
Contribute to the installation of hardware components and activities like bug fixes and updates.
Maintain consistency...
...The Customer Experience Manager will oversee and improve all aspects of the customer journey, ensuring satisfaction and loyalty throughout... ...work stream within Maximus KSA’s improvement journey, supporting the Director of Quality & Customer Experience, and Quality Managers...
...Full Job Description
Responsibilities
:
TheCustomer Support Specialist handles customer suggestions, managesconversations, and responds to queries via phone, email, or chat. Theyalso handle customerplaints, ensuring effective resolution andcustomer satisfaction...
...Main Purpose: Communicate with customers to answer their inquiries and solve their problems.
Responsibilities:
● Respond... ...ministries, and SMEs. With more than 7,000 merchant partnerships and support for over 1 million users, we have become the go-to partner for...
...A Digital Support Lead is responsible for managing and overseeing the digital support team, ensuring efficient and effective resolution of customer issues and inquiries. The role requires strong technical knowledge, excellent communication skills, and the ability to work...
...We are seeking a highly skilled and dedicated Tech Support Specialist to join our team. As a Tech Support Specialist, you will be responsible for providing technical assistance and support to our customers. This includes troubleshooting software and hardware issues, resolving...