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- ...REVENUE STRATEGY. Qualifications PREVIOUS EXPERIENCE IN HOTEL RESERVATIONS OR FRONT OFFICE (PREFERRED, NOT MANDATORY FOR ENTRY-LEVEL). KNOWLEDGE OF OPERA PMS / ACCOR RESERVATION SYSTEMS IS AN ADVANTAGE. STRONG COMMUNICATION SKILLS IN ENGLISH (ARABIC IS A...
- ...Promote direct bookings, loyalty memberships, and the Ennismore Dis-loyalty Program to enhance brand engagement. Ensure accurate entry of market segmentation, source codes, and reservation data for reporting and analysis. Manage room inventory and availability using...
- ...priorities ~ Customer-focused mindset with a commitment to delivering exceptional service ~ Attention to detail and accuracy in data entry and documentation ~ Ability to work collaboratively with cross-functional teams ~ Professional demeanor and ability to represent...
- ...Fluency in English (mandatory) Arabic or additional languages preferred in Middle East operations Behavioral Competencies High level of responsiveness and accountability Ability to work independently under pressure Strong problem-solving and decision-making...
- ...concept and the resort positioning. Benchmark beverage standards against leading global bar practices, including World’s 50 Best Bars level references and international recognition standards. Oversee structured training for bartenders, baristas and beverage associates,...
- ...scheduling, and coverage in line with occupancy, villa count, and guest requirements. · Monitor departmental resources and stock levels to support efficiency and control wastage. · Lead, coach, and develop the Butler team to ensure high service standards and strong...
- ...relationships Strong problem-solving skills with a proactive and solution-oriented mindset Ability to manage multiple priorities in a fast-paced, pre-opening environment Fluent in English and Arabic High level of professionalism, discretion, and accountability...
- ...management Represent the Engineering Department in executive meetings and briefings when required. Take ownership of high-level technical issues and guest-impacting failures . 03. Emergency Response & Crisis Management Serve as a key member of the Emergency...
- ...needed to protect service delivery and brand integrity Oversee inventory management across departments, ensuring optimal stock levels, minimal waste, and operational readiness Manage procurement budgets, conduct cost analysis, and identify efficiencies without compromising...
- ...pedestrian safety protocols, and KSA driving regulations. Vehicle Maintenance: Conduct daily pre-shift inspections of buggies (battery levels, tire pressure, cleanliness) and ensure vehicles are kept in pristine condition at all times. Luggage Handling: Assist guests...
- ...strong relationships Strong organizational skills with the ability to manage multiple roles in a fast-paced environment High level of attention to detail and a proactive, solutions-driven mindset Fluent in English; Arabic is an advantage Passion for people,...
- ...interpersonal and communication skills. Strong problem-solving ability with a calm and gracious demeanor under pressure. High level of cultural awareness and emotional intelligence. Excellent organizational skills and attention to detail. Proficiency in hotel...
- ...Empowerment: Support the development of programs that empower both internal and external communities. • Goal Alignment: Ensure property-level goals remain strictly aligned with group ambitions. Implementation & Analysis • Milestone Tracking: Coordinate the...
- ...get restaurant reservations, or coordinating high-profile celebrations like anniversaries. Master Valet Services : Deliver expert-level packing and unpacking, garment pressing, laundry valet, and professional shoe-shining to the highest luxury standards. Dining &...
- ...ensure all external communications, announcements, and press activities follow required approval workflows and adhere to destination-level messaging guidelines. • Coordinate all communications related to destination-level announcements, milestones, and project updates...
- ...and inspections to maintain consistency in food presentation, service rituals, hygiene, and safety standards. Monitor inventory levels, ordering processes, and cost controls, ensuring optimal stock management while minimizing waste. Ensure compliance with HACCP,...
- ...role responsible for translating corporate IT strategy into effective, secure, and guest-centric technology solutions at the property level. This role ensures that all technology platforms support business objectives, enhance guest experiences, and comply with enterprise...
- ...scheduling, performance evaluations, and conduct onboarding for new team members Monitor and control food and beverage costs, inventory levels, and budgets to optimize profitability Coordinate seamlessly with kitchen, housekeeping, and front-of-house teams to deliver...
- ...operational standards, the position plays a critical role in supporting efficient hotel operations. Maintain appropriate par stock levels for all inventory items; promptly notify the Director of Procurement of any variances or deviations. Ensure all purchases,...
- ...all facilities, treatment rooms, and equipment are fully operational, maintained, and guest-ready at all times. Monitor inventory levels and ensure proper handling and control of spa products, linens, and equipment. Ensure adherence to established operational...
- ...or a related field preferred. Minimum 3–5 years of experience in hotel IT operations, with exposure to supervisory or assistant-level responsibilities. Strong knowledge of hotel systems, including PMS (Opera preferred), POS systems, networking, and end-user support...
- ...responsible for the smooth running and financial success of the F&B Outlets operations whilst at the same time ensuring the highest level of standard and service provided to the guests. He/she also takes responsibility for creating and maintaining a professional operation...
- ...room dining menus that reflect current trends and guest preferences Ensure impeccable service standards and maintain the highest level of guest satisfaction Manage inventory, budgeting, and financial aspects of the in-room dining department Implement and maintain...
- ...performance, including budgeting, cost control, and revenue optimization Oversee inventory management and maintain optimal stock levels Stay updated on industry trends and implement best practices in in-room dining services Handle guest feedback and implement...
- ...influences with a strong sense of place and identity. Develop and standardize recipes, techniques, and plating, reflecting the highest level of culinary artistry and precision. Collaborate closely with the Cluster Executive Chef and Food & Beverage leadership to create...
- ...quality and operational standards across all F&B outlets, ensuring compliance with company policies and procedures Monitor inventory levels, manage costs, and implement strategies to optimize profitability while maintaining quality standards Ensure health, safety, and...
- ...enforce rigorous quality standards for food presentation, beverage preparation, and overall guest service delivery Manage inventory levels, monitor food and beverage costs, and implement cost-control measures while maintaining quality Train, onboard, and develop team...
- ...standards. Service-oriented with exceptional attention to detail. Professional grooming and presentation at all times. High energy level and self-motivated approach to achieving excellence. Ability to work collaboratively and contribute effectively in a team...
- ...department schedule whereby there is appropriate coverage to handle reservation calls, minimizing loss of calls, and ensuring a high level of conversion into bookings · Track calls using standard call conversion sheets and report results daily, weekly and monthly ·...
- ...communication and interpersonal skills, with the ability to interact effectively with guests, team members, and stakeholders at all levels Strong problem-solving skills and the ability to make decisive actions in a fast-paced environment In-depth understanding of...