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- ...enhance the guest experience and support outlet revenue. Monitor POS entries, voids, and transactions, ensuring accurate handling in accordance with company procedures. Support stock control, par-level monitoring, inventory checks, and stocktaking to minimize wastage...
- ...REVENUE STRATEGY. Qualifications PREVIOUS EXPERIENCE IN HOTEL RESERVATIONS OR FRONT OFFICE (PREFERRED, NOT MANDATORY FOR ENTRY-LEVEL). KNOWLEDGE OF OPERA PMS / ACCOR RESERVATION SYSTEMS IS AN ADVANTAGE. STRONG COMMUNICATION SKILLS IN ENGLISH (ARABIC IS A PLUS...
- ...Gather facts, document incidents, prepare end-of-shift reports, complete accident / incident forms, and maintain accurate logbook entries. • Handle lost and found reports, key and pass inventory, safe box issues, door lock concerns, lift control, VIP movement support...
- ...integrity of the general ledger. ~ General Ledger Management. Oversee and maintain the hotel's General Ledger, ensuring all entries, accruals, and deferrals are accurately recorded and compliant with USALI and Accor accounting standards. Manage the chart of...
- ...treatments. Maintain retail displays, merchandising standards, pricing, and promotional materials. Monitor retail inventory levels and assist with stock replenishment and inventory counts. Financial: Promote spa treatments, wellness experiences, fitness...
- ...are properly maintained, cleaned, and ready for operation. Supervise, motivate, and develop the beverage team, maintaining high levels of performance, engagement, and accountability. Conduct regular briefings, training sessions, and hands-on coaching to strengthen...
- ...are fully trained in service standards, menu and product knowledge, guest interaction, and compliance requirements. Plan staffing levels, schedules, and team allocation in line with business demand, operational requirements, and budget targets. Drive revenue...
- ...quality and report any food safety concerns, equipment issues, or product discrepancies to the appropriate supervisor. Monitor stock levels and communicate product requirements or shortages to the culinary team in a timely manner. Minimize food waste through efficient...
- .... Guest-centric mindset with a strong sense of ownership. Flexible and adaptable to a remote destination environment. High level of integrity, discretion, and reliability. Additional Information Strong understanding of ultra-luxury wellness concepts and brand...
- ...service standards, operational efficiency, and the overall guest experience. Financial: Maintain awareness of daily business levels, order volumes, average check, and departmental performance. Support the achievement of departmental revenue and profitability...
- ...menus, ingredients, preparation methods, and allergens to confidently assist guests and provide recommendations. Monitor inventory levels, support stock control procedures, and report shortages or operational requirements to the Supervisor. Collaborate with bar team...
- ...protocols, and international hospitality standards specific to Saudi Arabian operations Maintain and enhance guest satisfaction levels by implementing quality assurance programs and addressing operational challenges proactively Manage vendor relationships, negotiate...
- ...the Point of Sale (POS) system and handle cash and card payments with precision Monitor and manage bar inventory, including stock levels, ordering supplies, and minimizing waste Adhere to all health, safety, and sanitation regulations Collaborate with front-of-...
- ...pedestrian safety protocols, and KSA driving regulations. Vehicle Maintenance: Conduct daily pre-shift inspections of buggies (battery levels, tire pressure, cleanliness) and ensure vehicles are kept in pristine condition at all times. Luggage Handling: Assist guests...
- ...wellness practices. Excellent communication and interpersonal skills. Ability to motivate and engage guests with varying fitness levels. Strong organizational and time management skills. Ability to work collaboratively within a multidisciplinary team. High...
- ...interpersonal and communication skills. Strong problem-solving ability with a calm and gracious demeanor under pressure. High level of cultural awareness and emotional intelligence. Excellent organizational skills and attention to detail. Proficiency in hotel...
- ...enforce rigorous quality standards for food presentation, beverage preparation, and overall guest service delivery Manage inventory levels, monitor food and beverage costs, and implement cost-control measures while maintaining quality Train, onboard, and develop team...
- ...quality and operational standards across all F&B outlets, ensuring compliance with company policies and procedures Monitor inventory levels, manage costs, and implement strategies to optimize profitability while maintaining quality standards Ensure health, safety, and...
- ...influences with a strong sense of place and identity. Develop and standardize recipes, techniques, and plating, reflecting the highest level of culinary artistry and precision. Collaborate closely with the Cluster Executive Chef and Food & Beverage leadership to create...
- ...Kids Club facilities. Ensure toys, equipment, and activity materials are properly maintained and sanitized. Monitor inventory levels of activity supplies and report replenishment needs. Support opening and closing procedures of the Kids Club. Assist other...
- ...and distribute supplies to various departments within the resort Collaborate with purchasing department to maintain optimal stock levels and prevent shortages Ensure proper storage conditions for all items, including perishables and sensitive materials Implement...
- ...improve processes and maintain financial accuracy Assist in preparing financial reports and analysis as needed Maintain a high level of confidentiality when handling sensitive financial information Qualifications ~ Bachelor's degree in Accounting, Finance, or...
- ...Participate in bakery operations and support bakers with production requirements as needed. • Assist in maintaining appropriate production levels according to operational requirements. • Monitor the quality, presentation, and consistency of pastry and bakery products...
- ...Conduct daily briefings to communicate arrivals, departures, VIP movements, and service priorities. Ensure appropriate staffing levels and duty allocations are maintained at all times. Provide on-the-job training, performance feedback, and support to develop team...
- ...get restaurant reservations, or coordinating high-profile celebrations like anniversaries. Master Valet Services : Deliver expert-level packing and unpacking, garment pressing, laundry valet, and professional shoe-shining to the highest luxury standards. Dining &...
- ...particularly Excel) and hotel Property Management Systems. Personal Traits : Must be "poised, creative, and inquisitive," with a high level of emotional intelligence and cultural awareness. Additional Information Understanding of Ultra-Luxury guest expectations and...
- ...~ To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment. ~ To adhere to Company and Hotel rules and regulations at all times. ~ To report any equipment failures/problems...
- ...restaurants and outlets according to established presentation and service standards. • Assist the Chef Pâtissier in ensuring production levels are consistent with the operational requirements of the hotel. • Assist with the preparation of requisitions and ensure required...
- ...Qualifications Minimum 8+ years of progressive experience in luxury hospitality management, with at least 3 years in a director-level or equivalent leadership position Proven expertise in residential operations management or property management within ultra-luxury...
- ...of new and 'improved' ideas ~Follow Hotel Evacuation Policy in case of an Emergency ~Ensure awareness and delivers the optimum levels of service and guest satisfaction ~Establish and maintain effective communication across all divisions ~Lead by example through...