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- ...and inspire a diverse team of managers and staff across front office, housekeeping, and guest services departments Drive revenue... ...competitive edge Ensure compliance with all safety, security, and environmental regulations Participate in the development and...
- ...attention to detail Ensure compliance with all safety, health, and environmental regulations Participate in budgeting, forecasting, and long... ...heads Proficiency in hotel management software and MS Office suite In-depth knowledge of luxury hospitality standards...
- ...mechanical systems within the property. The ideal candidate ensures guest comfort, equipment reliability, and compliance with safety and environmental standards through proactive service and technical expertise. Key Responsibilities Mechanical Systems Operation &...
- ...Compliance Ensure the use of sustainable products, reduce single-use plastics, optimize energy and water consumption, and promote environmental awareness among the team to deliver responsible luxury in every guest experience. Ensure full compliance with ALL Safe...
- ...Stay updated on industry trends and implement innovative housekeeping practices Ensure compliance with all health, safety, and environmental regulations Handle guest complaints and concerns promptly and professionally Participate in executive committee meetings...
- ...) when applicable Keep work area clean and tidy at all times Receive all newly purchased items delivered to the Housekeeping office, i.e. cleaning supplies, magazines, etc. Welcome all contractor and supplier Ensure Contractors are escorted Ensure first...
- ...Understand the Days Sales Outstanding ratio and propose effective measures to reduce it Ensure proper communication with the front office to align in-house billing with purchase orders, reservations, and related documentation. Prepare dunning letters and support...
- ...signed policy acknowledgements. Prepare reports and data insights as required by the Director of Talent & Culture or corporate office. General & Ad Hoc Support Represent the Talent & Culture team with a polished, warm, and professional demeanor at all times....
- ...preparing contracts, maintaining HR systems, data entry, and generating workforce reports. Oversee internal T&C logistics including office supply management, key distribution, and internal mail. Participate in hotel committees and career fairs, representing Fairmont’...
- ...division performance and guest satisfaction Lead and inspire a team of managers and staff across various departments, including front office, housekeeping, and guest services Establish and maintain high standards of service quality and cleanliness throughout the...
- ...knowledge of revenue management principles and practices Proficiency in customer relationship management (CRM) systems and Microsoft Office Suite Excellent negotiation, presentation, and communication skills In-depth understanding of the luxury hospitality industry...
- ...experience in a comparable luxury role, including multi-departmental exposure. Technical skills include advanced proficiency in MS Office, familiarity with hotel systems such as POS, PMS, and MIS platforms, and some knowledge of accounting software. I have excellent...
InterContinental Hotels Group
Umluj1 day ago
