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- ...issues promptly. Adhere strictly to treatment standards, timing, and service quality benchmarks. Guest Experience & Service Excellence: Provide personalized and professional spa experiences aligned with Raffles emotional luxury and Fairmont service excellence...
- ..., and readiness. Support spa and wellness operations as required to ensure smooth service flow. Guest Experience & Service Excellence: Provide personalized fitness assessments, training programs, and wellness guidance tailored to guest needs and preferences....
- ...retreat, or five-star hospitality environment . Strong knowledge of spa treatments, wellness philosophies, and guest service excellence. Excellent communication, interpersonal, and organizational skills with a calm and composed demeanor. Passionate about wellness...
- ...health principles. ~ Proven ability to work with diverse clientele and adapt sessions to various cultural and physical needs. ~ Excellent communication, empathy, and motivational skills with a polished luxury service approach. ~ Passionate about wellness,...
- ...operational readiness. Recruit, onboard, and train culinary associates, ensuring alignment with Rosewood’s service culture and culinary excellence Partner with F&B Service and Guest Experience teams to create memorable dining moments for guests. Interact with guests...
- ...Marketing & Communications on positioning, PR/influencer plans, content assets, and digital bookability/CRM. Ensure daily operational excellence across reservations, reception, locker/hydro circuits, treatment delivery, retail, and facility upkeep. Recruit, coach, and...
- ...within a luxury 5-star hotel or resort. Must possess a valid driving license and have experience with luxury vehicle handling. Excellent communication skills with a professional appearance and etiquette aligned with luxury standards. Fluent in English; Arabic and...
- ...Professional Standards Raffles Values : Embody the brand personality: Charming, Graceful, Thoughtful, and Welcoming . Service Excellence : Adhere to the "Top 5 Service Excellence" standards: Look at me, Smile at me, Talk to me, Listen to me, and Thank me ....
- ...across multiple outlets. Strong financial acumen, with demonstrated success in budgeting, forecasting, and cost management. Excellent leadership, communication, and interpersonal skills with a track record of building high-performing teams. Deep understanding of...
- ...knowledge of inventory systems and MS Office applications. Familiarity with engineering materials, tools, and spare parts. Excellent organizational and communication skills. High attention to detail and accuracy. Ability to work under pressure and prioritize...
- ...beverage knowledge, and mixology Strong leadership and team management skills with the ability to motivate and develop staff Excellent customer service orientation and interpersonal skills Proficiency with POS systems and inventory management software Solid...
- ...professionally, implementing solutions to enhance satisfaction Conduct regular team briefings and training sessions to maintain service excellence and operational knowledge Prepare and maintain accurate operational reports, including service metrics and staff performance...
- ...you will oversee all aspects of breakfast service delivery, ensuring exceptional guest experiences while maintaining operational excellence and profitability. You will lead a dedicated team, manage resources efficiently, and uphold the luxury hospitality standards that...
- ...service, ensuring exceptional quality, efficiency, and guest satisfaction. You will manage a diverse team, maintain operational excellence, and uphold the luxury hospitality standards that define the Raffles brand. Supervise and coordinate all breakfast service operations...
- ...knowledge preferred). Proven ability to lead and develop multicultural teams with empathy, confidence, and attention to detail. Excellent interpersonal, communication, and problem-solving skills. Certification in Food Safety or HACCP preferred. Fluent in English...
- ...proactive sales initiatives, and representing both properties with refinement, confidence, and a sense of place. This position requires excellence in sales calls, client visits, entertainment, and consistent reporting to ensure full visibility of market activities and...
- ...inboxes, phone inquiries, and internal communications. Prepare sales documents, presentations, contracts, and reports using Word, Excel, and PowerPoint. Maintain accurate client and account records in CRM systems (Salesforce / Delphi). Support sales reporting,...
- ...and drives organizational alignment to deliver technology programs on time, within scope, and to the highest standards of service excellence. Key Responsibilities: Execute and localize corporate IT and digital transformation initiatives at property level....
- ...integrations, cloud-based applications, and vendor management. Strong troubleshooting, analytical, and problem-solving skills. Excellent communication and stakeholder management abilities. Ability to work flexible hours, including on-call support when required....
- ...administrative skills with attention to detail. ~ Proficiency in Salesforce, Delphi , and Microsoft Office Suite preferred. ~ Excellent communication skills in English (Arabic and additional languages are an advantage). ~ Professional presentation, cultural...
- ...Strong media network across KSA and GCC . ~ Proven experience managing press relations, media visits, and PR activations. ~ Excellent writing, storytelling, and editorial judgment skills. ~ High cultural intelligence, discretion, and professionalism. ~ Experience...
- ...and guest satisfaction across our luxury resort. You will lead, mentor, and motivate a diverse team while maintaining operational excellence, cost efficiency, and strict compliance with health and safety regulations. The ideal candidate will demonstrate strong...
- ...other departments Lead, motivate, and manage the duty management team and coordinate with department heads to maintain service excellence Handle guest relations and resolve complaints or concerns with professionalism and efficiency, ensuring guest satisfaction and...
- .... · Outstanding communication skills in English, both written and verbal (additional foreign language would be an advantage) · Excellent interpersonal skills to build positive relations with F&B team and across divisions, and be able to deal with diverse staff · Ability...
- ...hospitality or luxury experience is an advantage). ~ Strong organizational and coordination skills with attention to detail. ~ Excellent written and verbal communication skills in English (Arabic is an advantage). ~ Proficiency in Microsoft Office ; familiarity...
- ...service delivery while maintaining the highest standards of luxury hospitality. You will lead a dedicated team, drive operational excellence, and create memorable experiences for residence owners and long-stay guests. Key Responsibilities Oversee the daily...
- ...relationship management. ~ High cultural intelligence with the ability to engage senior Saudi and international clientele. ~ Excellent communication and presentation skills in English (additional languages are an advantage). ~ Strong commercial acumen, leadership...
- ...and after guest use. Monitor equipment and facilities, reporting any maintenance issues promptly. Guest Experience & Service Excellence: Welcome guests to the wellness facilities and provide a warm, professional, and attentive service experience. Assist...
- ...and beverage operations, lead a dedicated team, and ensure exceptional service standards that align with Fairmont's commitment to excellence. You will be instrumental in maintaining operational efficiency while delivering outstanding guest experiences in our luxury...
- ...client experiences within an ultra-luxury environment. The position plays an important role in pre-opening readiness, operational excellence, and revenue protection across both properties. Key Responsibilities: Supervise daily AR activities including invoicing,...