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- ...archaeological sites. Job Description THE POSITION The Front Office Supervisor is primarily responsible for supervising all... ...are as comfortable as possible · Conduct a handover at the end of each shift with relieving staff, informing them of any special...
- ...Raffles the Red Sea, located in the beautiful coastal city of Umluj, Saudi Arabia, is seeking a highly skilled and professional Front Office Manager to join our luxury hospitality team. As the Front Office Manager, you will be responsible for overseeing all front office...
- ...volcanoes, rich marine habitat, and ancient archaeological sites. Job Description We are seeking an experienced and dynamic Front Office Manager to join our prestigious hotel in the beautiful coastal city of Umluj, Saudi Arabia. As the leader of our front office...
- ...continuous development initiatives. Qualifications Qualifications & Experience: Minimum 1–2 years of experience in Front Office or Guest Services within a luxury or five-star hotel environment preferred. Degree or diploma in Hospitality Management or...
- ...unspoiled island, dormant volcanoes, rich marine habitat, and ancient archaeological sites. Job Description Reporting to the Front Office Manager. Responds professionally and courteously to arriving, departing, and in-house guests with accurate and timely...
- ...and proactively follow up on overdue balances. Coordinate with Front Office, Sales, Events, F&B, Spa, and Residences teams to resolve... ...setup, system testing, and SOP implementation. Assist with month-end, year-end closing, and audit requirements. Qualifications &...
- ...Coordination & Operations: Liaise closely with internal departments (Front Office, Housekeeping, Butler Service, F&B, Spa, Security) to... ...of the local destination, luxury lifestyle offerings, and high-end clientele expectations. Proven ability to anticipate guest needs...
- ...related field. Experience: Minimum 4–6 years of experience in luxury hospitality, with specific experience in Butler service or Front Office management within a luxury hotel or resort. Skills: Strong leadership, communication, and guest relations skills, with an...
- ...the vehicle, ensuring all items are handled with extreme care and correctly loaded. Liaising & VIP Protocol : Inform the hotel Front Office and Butler teams immediately when VIP guests are en route. Maintain strong professional relationships with airport personnel,...
- ...and professionalism, ensuring an attentive and polished arrival experience. Coordinate seamlessly with the Bell Team, Valet, and Front Office to manage guest luggage and transportation needs efficiently. Assist the Valet team with parking and retrieving guest vehicles...
- ...met. Qualifications Qualifications & Attributes Experience : Typically requires 2–3 years in luxury hospitality (Front Office, Concierge, or Butler service). Technical Skills : Proficiency in Opera Property Management System (PMS)and Microsoft Office...
- ...a culture of excellence, collaboration, and continuous improvement. Coordination & Communication: Liaise with Butler Service, Front Office, Guest Relations, Housekeeping, and F&B to deliver integrated guest experiences. Coordinate wellness journeys across departments...
- ...and portion control to optimize profitability without compromising quality Coordinate effectively with kitchen, housekeeping, and front-of-house teams to deliver exceptional guest experiences Analyze guest feedback and implement improvements to enhance service...
- ...’s degree in Business, Hospitality, Marketing, or a related field preferred. ~1–2 years of experience in Sales, Reservations, or Front Office within luxury hospitality preferred. ~ Strong organizational and administrative skills with attention to detail. ~ Proficiency...
- ..." by sharing knowledge about the hotel's heritage, local attractions, and facilities. Operational Support : Coordinate with the Front Desk, Concierge, and Valet teams to ensure seamless guest transitions. Deliver messages, newspapers, and parcels promptly to guest rooms...
- ...compliance with health, safety, and sanitation regulations, conducting regular inspections and audits Coordinate seamlessly between front-of-house and kitchen operations to optimize workflow and service efficiency Address guest concerns and complaints professionally...
- ...Monitor AR aging, manage overdue balances, and lead collection efforts professionally. Coordinate closely with Sales, Events, Front Office, and Finance to resolve billing discrepancies. Lead credit and AR setup during pre-opening phases, including SOPs, systems...
- ...operating costs through efficient scheduling, wastage reduction, and service efficiency. Act as a key liaison between management and front-line colleagues, fostering communication and teamwork. Uphold Rosewood’s grooming, etiquette, and service culture, representing...
- ...continuous development programs. Qualifications Qualifications & Experience: Minimum 1–2 years of experience in PBX, Front Office, or Guest Services within a luxury or five-star hotel environment preferred. Diploma or certificate in Hospitality or...
- ...• MAINTAIN RESERVATION RECORDS AND UPDATE CHANGES, CANCELLATIONS, AND NO-SHOWS. • MONITOR DAILY ARRIVALS AND COORDINATE WITH FRONT OFFICE AND HOUSEKEEPING TEAMS. • PREPARE AND SEND DAILY / WEEKLY RESERVATION REPORTS AS REQUIRED. • ENSURE RATE PARITY ACROSS...
- ...Promote a culture of teamwork, accountability, and continuous improvement. Coordination & Communication: Coordinate closely with Front Office, Housekeeping, Engineering, and Guest Services to ensure seamless operations. Ensure accurate and timely communication of...
- ...PROCESSED ACCURATELY AND EFFICIENTLY, ADHERING TO COMPANY POLICIES AND PROCEDURES • COLLABORATE WITH REVENUE MANAGEMENT, SALES, AND FRONT OFFICE TEAMS TO ALIGN RESERVATION STRATEGIES WITH OVERALL BUSINESS OBJECTIVES • HANDLE COMPLEX RESERVATION INQUIRIES AND RESOLVE...
- ...actions in the hotel systems. Participate in daily briefings, handovers, and service meetings to align guest priorities. Support Front Office leadership with reports related to guest satisfaction, feedback trends, and service recovery. Standards, Brand &...
- ...luggage or personal items with the utmost care and professionalism. Operational Coordination: Maintain constant communication with the Front Office and Concierge teams to ensure timely guest pickups and drop-offs. Sustainability: Adhere to the resort’s sustainability...
- ...high-quality local ingredients and build strong relationships with suppliers to ensure freshness and sustainability. Partner with Front of House leaders to enhance service delivery by training colleagues on menu knowledge and culinary storytelling. Personally...
- ...guests and hotel management, escalating feedback or concerns when appropriate. Coordination & Communication: Work closely with Front Desk, Concierge, Housekeeping, Engineering, and Food & Beverage to ensure seamless service delivery. Communicate guest...
- ...proactively Ensure statutory compliance (GOSI, WPS, and other regulatory requirements) Manage final settlements, leave encashments, and end-of-service benefits Maintain confidentiality and integrity of all payroll data Ensure all HR processes comply with Saudi labor...
- ...all approved positions. Ensure alignment with Asset Management guidelines, salary benchmarks, and Saudization requirements. Lead end-to-end recruitment for all levels, from entry-level associates to leadership roles. Drive global sourcing strategies across key...
- ...Typically a minimum of 2–5 years in luxury hospitality (5-star/Forbes-rated environments), with a proven track record in butler or high-end guest relations. Education : A Diploma or Degree from a recognized school for Tourism and Hotel Management is often required....
- ...goals Partner with leadership teams to drive a culture of engagement, creativity, and high performance across the property Lead end-to-end recruitment efforts, attracting diverse talent with personality, potential, and passion Manage workforce planning,...