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- ...the dynamic, high-energy environment that defines SLS. Key Responsibilities Manage and oversee the full accounts receivable function, ensuring accurate and timely invoicing and collections Review and approve credit applications for individuals, corporate clients,...
- ...Description Operational Supervision & Quality Assurance: Deliver a full range of spa treatments including massages, facials, body... ...issues promptly. Adhere strictly to treatment standards, timing, and service quality benchmarks. Guest Experience & Service Excellence...
- ...courteous, professional, and efficient food and beverage service at all times. Anticipate guest needs, preferences, and expectations to... ...LQA, Forbes, and guest satisfaction benchmarks. Ensure full compliance with HACCP and FIFO standards. Follow all health,...
- ...Monitor food quality, consistency, and portion control at all times. Assist in menu planning, recipe development, and seasonal menu... ...support budgeting processes. Health, Safety & Hygiene Ensure full compliance with food safety standards, hygiene regulations, and...
- ...ingredients while optimizing efficiency and minimizing waste. Ensure full compliance with HACCP standards, local regulations, and Raffles... ...a safe working environment for colleagues and guests at all times. Qualifications Qualifications & Experience: Bachelor’s...
- ..., performance feedback, and skill-building initiatives Ensure full compliance with health, safety, and sanitation regulations, conducting... ...restaurant management software Exceptional organizational and time management skills with attention to detail Customer-focused...
- ...ingredients while optimizing efficiency and minimizing waste. Ensure full compliance with HACCP standards, local regulations, and Fairmont... ...a safe working environment for colleagues and guests at all times. Qualifications Qualifications & Experience: Bachelor’s...
- ...of product in all chillers to minimize wastage/spoilage • Have full knowledge of all menu items, daily features and promotions •... ...focus attention on guest needs, remaining calm and courteous at all times Additional Information Understanding of ultra-luxury guest...
- ..."Top 5 Service Excellence" standards: Look at me, Smile at me, Talk to me, Listen to me, and Thank me . Compliance : Maintain full awareness of LQA (Leading Quality Assurance)and Forbes Travel Guide standards to ensure world-class luxury benchmarks are met. Qualifications...
- ...Key Responsibilities Guest Experience & Engagement Deliver warm, friendly, and personalized guest interactions at all times. Create a lively and welcoming atmosphere throughout the resort. Engage guests in recreational and entertainment activities while...
- ...Review invoices, transfers, and storeroom procedures to ensure compliance with internal controls and company standards Prepare timely and insightful reports on key cost metrics, including food cost %, beverage cost %, and cost per cover Support month-end closing...
- ..." that aligns with the Raffles heritage. Grooming & Presentation : Maintain impeccable grooming and professional posture at all times; standard etiquette includes avoiding folded arms, keeping hands out of pockets, and never leaning on counters. Confidentiality...
- ...duplicate guest profiles and maintain a clean, accurate guest database. Uphold guest privacy and data protection protocols at all times. Qualifications High school diploma required; diploma or degree in Hospitality, Business, or a related field preferred....
- ...to ensure adherence to Raffles cleanliness, presentation, and brand standards. Ensure all rooms are prepared and released in a timely manner according to arrival priorities and VIP requirements. Monitor and ensure proper handling, storage, and usage of cleaning...
- ...shift inspections of buggies (battery levels, tire pressure, cleanliness) and ensure vehicles are kept in pristine condition at all times. Luggage Handling: Assist guests with the loading and unloading of luggage or personal items with the utmost care and professionalism...
- ...as they relate to F&B. · Prepare any reports as requested by managemen.t · To perform any other duties that may be assigned from time to time by management. Qualifications PERSONAL ATTRIBUTES · Must be willing to work a flexible schedule in order to...
- ...management (CRM) systems with accurate client information and sales data Process client inquiries, reservations, and orders in a timely and professional manner Prepare and organize sales proposals, contracts, and supporting documentation Manage client...
- ...management system. Standards, Etiquette & Brand Representation: Uphold Raffles grooming, etiquette, and presentation standards at all times. Demonstrate impeccable manners, refined communication skills, and cultural awareness befitting a luxury heritage brand....
- ...Guest Experience & Service Excellence Deliver warm, personalized, and professional service to children and parents at all times. Create a fun, welcoming, and inclusive environment within the Kids Club. Ensure all children feel engaged, safe, and valued during...
- ...areas. Conduct regular inspections to ensure all public areas meet Raffles cleanliness, presentation, and brand standards at all times. Ensure cleaning schedules, task allocations, and manpower deployment are effectively managed. Monitor proper use, storage, and...
- ...approach to problem-solving and service. Discretion & Privacy : Respecting guest space and maintaining absolute confidentiality at all times. Additional Information Understanding of Ultra-Luxury guest expectations and brand alignment. experience in project...
- ...accessible spaces. Ensure floors, surfaces, furnishings, fixtures, and decorative elements are immaculate and well-presented at all times. Monitor public areas continuously and address cleanliness or presentation issues proactively. Ensure amenities in public...
- ...Executive Chef and Food & Beverage leadership to curate signature dining experiences, bespoke offerings, and special events. Ensure full compliance with health, safety, and hygiene regulations, maintaining an impeccable and well-organized kitchen environment. Lead,...
- ...hospitality technology platforms Comprehensive knowledge of luxury hospitality standards and best practices Strong organizational and time management skills with the ability to manage multiple priorities Problem-solving abilities and decisiveness in addressing...
- ...adhered to. Administrative Support : Accurately record guest and staff laundry charges and assist with tracking staff uniforms in a timely manner. Operational Assistance : Carry out general valet services as needed, including the delivery of fresh linen and...
- ...as needed, including the delivery of linen. Area Maintenance : Keep the working area clean, organized, and professional at all times. Qualifications Qualifications & Attributes Experience : Typically requires a minimum of 1–2 years in a similar capacity within...
- ...adjust preparation based on guest preferences when required. Maintain a clean, organized, and sanitary kitchen environment at all times. Inspect and clean food preparation areas to ensure safe food-handling practices. Keep up to date with new products, recipes,...
- ...luggage and transportation needs efficiently. Assist the Valet team with parking and retrieving guest vehicles in a responsible and timely manner. Maintain the highest standards of cleanliness and presentation in the hotel entrance and public areas, ensuring the...
- ...customer service and maintain high performance standards Ensure compliance with food safety, health, and hygiene regulations at all times Monitor food quality, presentation, and portion control to maintain consistent excellence Manage staff scheduling, attendance,...
- ...for special requirements. Oversee and assist in unloading, receiving, sorting, stocking, securing, and distributing goods; ensure timely deliveries and proper rotation of stock (FIFO), as well as disposal of spoiled or damaged items. Manage delivery needs for hotel...