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- ...-house system performs flawlessly at all times. This role transcends routine maintenance... ...plant equipment (chillers, boilers, pumps, generators) to ensure optimal efficiency and... ...6. Shift Ownership & Reporting Take full responsibility of engineering operations...
- ...Key Responsibilities Manage and oversee the full accounts receivable function, ensuring accurate and timely invoicing and collections Review and approve... ...Events, and Front Office teams to support revenue generation with appropriate credit controls Act as a key...
- ...Engineering in their absence , assuming full responsibility for: Departmental decision... ...of: Fire alarm systems Emergency generators Evacuation systems ~ Conduct... ...Ensure projects are completed: On time Within budget As per brand standards...
- ...maintaining compliance with Saudi labor regulations, ensuring timely payroll processing, and delivering a seamless associate experience... ...data, compensation, benefits) are updated and compliant Generate HR analytics and reports for leadership (headcount, turnover, payroll...
- ...beverage, special costing) and link Micros to Material Controls to generate the monthly potential food and beverage cost of sales. ·... ...managemen.t · To perform any other duties that may be assigned from time to time by management. Qualifications PERSONAL...
- ...courteous, professional, and efficient food and beverage service at all times. Anticipate guest needs, preferences, and expectations to... ...satisfaction benchmarks. Health, Safety & Hygiene Ensure full compliance with HACCP and FIFO standards. Follow all health,...
- ...Monitor food quality, consistency, and portion control at all times. Assist in menu planning, recipe development, and seasonal menu... ...support budgeting processes. Health, Safety & Hygiene Ensure full compliance with food safety standards, hygiene regulations, and...
- ...Description Operational Supervision & Quality Assurance: Deliver a full range of spa treatments including massages, facials, body... ...issues promptly. Adhere strictly to treatment standards, timing, and service quality benchmarks. Guest Experience & Service Excellence...
- ...hiring needs, particularly in a pre-opening environment Ensure timely communication and feedback throughout the recruitment lifecycle... ...Strong experience in sourcing, interviewing, and managing full-cycle recruitment Familiarity with applicant tracking systems...
- ...journeys across departments, ensuring seamless transitions and timing. Communicate guest preferences, special requests, and feedback... ...retail products aligned with guest needs. Support revenue generation through personalized upselling and cross-selling. Ensure accurate...
- ...ingredients while optimizing efficiency and minimizing waste. Ensure full compliance with HACCP standards, local regulations, and Raffles... ...a safe working environment for colleagues and guests at all times. Qualifications Qualifications & Experience: Bachelor’s...
- ...OVERSEE THE RESERVATIONS DEPARTMENT, ENSURING OPTIMAL REVENUE GENERATION AND EXCEPTIONAL GUEST EXPERIENCES. • LEAD AND MANAGE THE... ...INTERPRET DATA AND GENERATE ACTIONABLE INSIGHTS • PROFICIENT IN TIME MANAGEMENT AND PRIORITIZING TASKS IN A FAST-PACED ENVIRONMENT...
- ...is a highly specialized and confidential role responsible for generating and managing all business related to government travel,... ...present completely customized proposals for entire wings, villas, or full resort buy-outs, including detailed itineraries, security plans...
- ..., performance feedback, and skill-building initiatives Ensure full compliance with health, safety, and sanitation regulations, conducting... ...restaurant management software Exceptional organizational and time management skills with attention to detail Customer-focused...
- ...of product in all chillers to minimize wastage/spoilage • Have full knowledge of all menu items, daily features and promotions •... ...focus attention on guest needs, remaining calm and courteous at all times Additional Information Understanding of ultra-luxury guest...
- ...Collaborate with the culinary and service teams to ensure consistency in quality, service delivery, and brand standards. Drive revenue generation, cost control, and profitability in line with budgeted goals. Play a hands-on role in pre-opening activities including...
- ...recruitment and talent development for the division/department, to meet both current and future needs ~ Is a “brand ambassador” at all times and ensures brand integrity and clarity are always maintained. ~ Models the company’s culture, vision, mission and core values...
- ...standards. · Maintain detailed operational preparation for events, including setup, service flow, staffing, guest requirements and timing. · Coordinate closely with Events, Culinary, Beverage, Stewarding, Engineering and other supporting departments. · Review event...
- ...meet presentation and service standards. · Coordinate amenities, welcome arrangements, flowers, fruit, and special setups to ensure timely and accurate delivery. · Ensure guest preferences, profiles, and service history are recorded accurately and followed...
- ..."Top 5 Service Excellence" standards: Look at me, Smile at me, Talk to me, Listen to me, and Thank me . Compliance : Maintain full awareness of LQA (Leading Quality Assurance)and Forbes Travel Guide standards to ensure world-class luxury benchmarks are met. Qualifications...
- ..." that aligns with the Raffles heritage. Grooming & Presentation : Maintain impeccable grooming and professional posture at all times; standard etiquette includes avoiding folded arms, keeping hands out of pockets, and never leaning on counters. Confidentiality...
- ...Key Responsibilities Guest Experience & Engagement Deliver warm, friendly, and personalized guest interactions at all times. Create a lively and welcoming atmosphere throughout the resort. Engage guests in recreational and entertainment activities while...
- ...engagement and product consistency across all assigned areas. Work closely with Culinary and Beverage leadership to maintain quality, timing, presentation and concept integrity. Monitor guest feedback and support immediate service recovery with ownership, discretion...
- ...duplicate guest profiles and maintain a clean, accurate guest database. Uphold guest privacy and data protection protocols at all times. Qualifications High school diploma required; diploma or degree in Hospitality, Business, or a related field preferred....
- ...shift inspections of buggies (battery levels, tire pressure, cleanliness) and ensure vehicles are kept in pristine condition at all times. Luggage Handling: Assist guests with the loading and unloading of luggage or personal items with the utmost care and professionalism...
- ...Review invoices, transfers, and storeroom procedures to ensure compliance with internal controls and company standards Prepare timely and insightful reports on key cost metrics, including food cost %, beverage cost %, and cost per cover Support month-end closing...
- ...to ensure adherence to Raffles cleanliness, presentation, and brand standards. Ensure all rooms are prepared and released in a timely manner according to arrival priorities and VIP requirements. Monitor and ensure proper handling, storage, and usage of cleaning...
- ...management (CRM) systems with accurate client information and sales data Process client inquiries, reservations, and orders in a timely and professional manner Prepare and organize sales proposals, contracts, and supporting documentation Manage client...
- ...areas. Conduct regular inspections to ensure all public areas meet Raffles cleanliness, presentation, and brand standards at all times. Ensure cleaning schedules, task allocations, and manpower deployment are effectively managed. Monitor proper use, storage, and...
- ...management system. Standards, Etiquette & Brand Representation: Uphold Raffles grooming, etiquette, and presentation standards at all times. Demonstrate impeccable manners, refined communication skills, and cultural awareness befitting a luxury heritage brand....