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- ...impressions, delivering seamless check-ins/outs, and ensuring that each guest feels recognized, understood, and at home. Duties & Functions: ~ Warmly welcome all guests with genuine enthusiasm and a personalized approach. ~ Conduct efficient check-ins and check-...
- ...distributing guest and administrative mail, managing courier services, and maintaining the hotel's digital information directory (function board). Inventory & Stock Control : Take regular inventories of lobby supplies and guest amenities, coordinating with butler admin...
- ...the dynamic, high-energy environment that defines SLS. Key Responsibilities Manage and oversee the full accounts receivable function, ensuring accurate and timely invoicing and collections Review and approve credit applications for individuals, corporate clients...
- ...Maintain proper handling, storage, and usage of spa products, linens, and equipment. Ensure all equipment is clean, safe, and functioning, reporting any maintenance issues promptly. Adhere strictly to treatment standards, timing, and service quality benchmarks....
- ...and maintain cleanliness and working conditions of own section equipment and supplies. Assist restaurant staff with their job functions to ensure optimum service to guest: when requested. Promote a cooperative working climate, maximizing productivity and quality....
- ...operational manuals. Embed Fairmont culture and values within the team, promoting a sense of belonging and pride. Collaborate cross-functionally to ensure seamless guest journeys across all touchpoints. Health, Safety & Compliance: Ensure adherence to all health,...
- ...maintenance issues, equipment malfunctions, and safety concerns promptly. Support the coordination of wellness programs and cross-functional activities. Commercial & Financial Performance: Support the achievement of departmental revenue targets through effective...
- ...of belonging, creativity, and excellence, where every team member contributes to making “special happen". Collaborate cross-functionally to ensure a seamless and elevated guest journey across all touchpoints. Health, Safety & Compliance: Ensure adherence to all...
- ...bidding to ensure optimal pricing and quality in compliance with Raffles & Fairmont control policies. This role manages core purchasing functions such as receiving and delivering supplies, maintaining organized storage facilities, and ensuring accurate filing systems for...
- ...inquiries and accepts reservations referred from agents, both in person and by telephone Keeps abreast of all in-house and area functions to answer questions and concerns in person and on the telephone with timely and knowledgeable responses. Reviews all guest...
- ...communications roles within luxury hospitality or premium service industries ~3+ years of experience managing marketing and PR functions at a cluster or multi-property level ~ Proven expertise in developing and executing integrated marketing strategies and brand campaigns...
- ...capacity within the luxury hospitality industry. Luxury Expertise: Proven track record of successfully leading People & Culture functions in a high-end hotel or resort. Skills: Exceptional leadership, communication, and interpersonal skills. Strong business and...
- ...Manage all talent systems and provide support and training to T&C and operational teams Support & collaboration of regional Accor functional roles Employee Relations and Workplace Culture: Ability to attract and retain our talent, with responsibility to onboard...
- ...experiences and negotiating complex, high-stakes contracts while maintaining the utmost confidentiality and security. 2. Essential Functions & Core Responsibilities Strategic Relationship Management & Protocol • Develop and nurture long-term relationships with key...