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- ...Coordinate with Spa Reception, attendants, and fellow therapists to ensure a seamless guest journey. Support opening, closing, and general spa operational duties as required. Communicate guest feedback, special requests, or operational concerns to the Spa Supervisor....
- ...service standards, guest etiquette, privacy, and discretion. Good knowledge of Front Office, F&B, Housekeeping, Concierge, and general resort operations. Comfortable using Property Management Systems (PMS) and standard hotel systems. Strong organizational and...
- ...when required. Support the safe and efficient flow of vehicles and guests at the hotel entrance. Provide guests with accurate general information about the hotel, its facilities, and services. Anticipate guest needs and offer assistance proactively throughout...
- ...the closing duties. ~ To enforce and maintain all policies and procedures. ~ To prepare requisitions for beverages, condiments, general supplies and guest supplies, taking into consideration established par stocks. ~ To participate actively in the creation of new...
- ...guest wake-up calls and special call requests accurately and punctually. Guest Assistance & Service Support: Assist guests with general inquiries, hotel information, and service requests, ensuring timely follow-up. Coordinate guest requests with relevant...
- ...the marketing department and F&B Office ~ Preparing reports at the end of the operations including guest's comments, sales report, general feedbacks ~Develop a strategy of handling special guest's requests and VIPs Qualifications Bachelor's degree or diploma...