Search Results: 78 vacancies
...Handle inbound and outbound calls in a professional manner, providing accurate information and assistance to callers.
Document call information according to standard operating procedures.
Escalate unresolved issues to the appropriate internal teams.
Adhere to...
Communication Skills: Good ability to communicate verbally and written with customers in a clear and friendly manner.
Attention to detail: The ability to absorb the details of the products or services provided by the company and convey them correctly to customers.
...
Strong Communication Skills: Ability to communicate clearly and effectively with customers, whether via phone, email or chat.
Patience and Problem Solving: Ability to deal with diverse clients and handle a variety of problems and needs effectively.
Basic technical...
...Managerial Experience: Previous experience as a call center manager or in related positions in customer service and communications. Ability to lead and manage a large team and achieve organizational goals.
Communication and leadership skills: The ability to communicate...
...Previous experience: Practical experience in the field of customer service or call center management, preferably having previous experience as a team leader or supervisor.
Leadership and direction skills: The ability to manage and direct the work team effectively,...
...service knowledge:
A good understanding of the products or services provided by the customer and the ability to provide information accurately.
Technology handling skills:
Ability to use call center systems and related technology such as smart phones and email....
Call Center Agent
Handle inbound and outbound customer calls professionally.
Provide information, answer inquiries, and resolve issues.
Follow call Scripts and maintain a high level of customer service.
Document customer interactions and transactions accurately...
...Job: Inside Sales
Experience: 2-3 years of experience in an outbound call centre
Location: Vidya Nagari, Kalina, Santacruz East, Mumbai
Working days: 5
Timing: 9.30 am to 6.30 pm
Budget: 4-6 LPA
About company: It is India's leading Early Childhood &...
...Helps training and development staff with all aspects of training coordination.
Assists customer service with inbound and outbound calls regarding all HR inquiries.
Resolves personnel issues regarding human resources matters needing clarification, submissions and...
...Manage Inbound /Outbound calls
Managing a team of representatives offering customer support
Resolving customer complaints brought to your attention
Over-seeing the customer service process
Monitoring the work of individual representatives and of the team...
...Skills:
Essential Duties and Responsibilities:
Initiate outbound prospecting, qualifying, and appointment setting
Develop new... ...existing customers
~ Able to handle complex lead generation calls across different lines of business to many different job titles...
...direction to direct reports by conducting a minimum of two coaching calls on a monthly basis to review skills, knowledge, techniques, and... ...system and tracking of definite business - both inbound and outbound.
Participates in tradeshows, conventions, and promotional...
...• Monitor and maintain operation & overhead cost in order to maintain maximum revenue to the organization.
• Be on available on call 24 hours a day to resolve any urgent problems on emergencies.
• Responsible for the overall management of the operation of the hotel...
...• Flexibile to work to shift patterns as and when required. Flexible availability for 24/7 rostered
standby duties and emergency call outs.
• Assist in the production of monthly and quarterly reports as required by the Facilities / Account
Manager.
• Perform...
...Collaborate with other departments to develop and implement intra-company systems and technology such as GIS, Workflow Management and Call Centre.
*Advice and recommend on tariff structures for service levels, connections, availability charges.
*Work with relevant...
...correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated...
...correspondence using a computer.
Distribute and route mail.
Order and track Human Resources office supplies and forms.
Answer phone calls and record messages.
Create new employee personnel file.
Assist walk-in candidates with application procedures.
Maintain...
....
- Conduct competitor analysis to identify strengths and weaknesses of key competitors, use competitive knowledge to assist in outbound product positioning, and to set internal development priorities. Set up payment plans and monitor the progress of existing loans...
....
• Flexible to work to shift patterns as and when required. Flexible availability for 24/7 rostered standby duties and emergency call outs.
• Assist in the production of monthly and quarterly reports as required by the Facilities / Account Manager.
• Perform the...
...guide visitors courteously and professionally.
Knowledge of reservations and appointment management systems.
Skills in using computers and word processing programs.
Ability to handle incoming calls and email.
Commitment to scheduling and time management....