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- ...strong emotional connection with the brand. Open to change and a driver of innovation, the ideal candidate is a visionary who... ...Leadership and Presence: · Lead by example, demonstrating a professional and approachable demeanor at all times. · Be visible during...
- ...and seaplane safety equipment and proper usage prior to departure. Supervise and coordinate daily transport operations, ensuring drivers and seaplane crews follow designated routes, schedules, and safety procedures. Arrange and manage seaplane transfers for guests...
InterContinental Hotels Group
Umluj3 days ago - ...treatment standards, timing, and service quality benchmarks. Guest Experience & Service Excellence: Provide personalized and professional spa experiences aligned with Raffles emotional luxury and Fairmont service excellence. Conduct guest consultations to...
- ...stories with authenticity. • External Presence: Lead the communication of impact initiatives via media, social platforms, and professional conferences. • Guest Experience: Weave impact storytelling into the guest journey and train associates in face-to-face storytelling...
- ...spa and wellness journey is seamless, personalized, and unforgettable. The ideal candidate will embody warmth, discretion, and professionalism, providing an elevated arrival-to-departure experience aligned with Rosewood’s standards of intuitive luxury. Key Responsibilities...
- ...Nutrition, and Wellness teams to create comprehensive guest wellbeing experiences and retreat programs. Ensure safe, effective, and professional guidance in all sessions, adapting to various fitness levels and health conditions. Inspire and motivate guests through...
- ...out valet services as needed, including the delivery of linen. Area Maintenance : Keep the working area clean, organized, and professional at all times. Qualifications Qualifications & Attributes Experience : Typically requires a minimum of 1–2...
- ...and departure, using appropriate names and titles whenever possible. Open and close vehicle and resort doors with grace and professionalism, ensuring an attentive and polished arrival experience. Coordinate seamlessly with the Bell Team, Valet, and Front Office to...
- ...the Head Butler with administrative needs, including inventory control for butler supplies and preparing operational reports. Professional Standards Raffles Values : Embody the brand personality: Charming, Graceful, Thoughtful, and Welcoming . Service...
- ...travelers. Job Description Key Roles & Responsibilities Pick-up and Delivery : Responsible for the punctual and professional collection and delivery of all guest laundry and dry-cleaning items. Marking and Recording : Count and verify all items collected...
- ...Liaising & VIP Protocol : Inform the hotel Front Office and Butler teams immediately when VIP guests are en route. Maintain strong professional relationships with airport personnel, immigration, and customs officers to facilitate smooth passage. Service Recovery : Act...
- ...a premier dining destination within the region and beyond. Qualifications Degree/Diploma in Culinary Arts or equivalent professional training. Minimum 10–12 years of progressive culinary experience in luxury hotels or resorts, including at least 3–5 years in...
- ...marine habitat, and ancient archaeological sites. Job Description Fairmont The Red Sea is seeking an experienced and professional Bars Supervisor to join our hospitality team in Umluj, Saudi Arabia. In this leadership role, you will oversee all bar...
- ...Manage inventory, ordering, and stock control for breakfast supplies and equipment Address guest concerns and complaints professionally, implementing solutions to enhance satisfaction Conduct regular team briefings and training sessions to maintain service excellence...
- ...operations, polished communication, and timely coordination across the cluster. The role requires strong attention to detail, professionalism, and the ability to manage multiple priorities while supporting an ultra-luxury sales environment. Occasional travel to the...
- ...promptly report any hazards or injuries to the Kids Club Manager. Guest Engagement : Interact with children and parents in a warm, professional manner, addressing special requests, dietary restrictions, and concerns with a proactive, anticipatory approach....
- ...Events, Spa, Residences, and third-party operators. Monitor AR aging, manage overdue balances, and lead collection efforts professionally. Coordinate closely with Sales, Events, Front Office, and Finance to resolve billing discrepancies. Lead credit and AR setup...
- ...settings, cleanliness, and coordination with culinary and stewarding teams. Handle guest inquiries, feedback, and complaints professionally, ensuring prompt resolution and guest satisfaction. Assist in creating and executing service sequences, upselling strategies...
- ...Raffles service standards Lead, train, and motivate the breakfast team, fostering a culture of excellence, accountability, and professional development Manage staff scheduling, performance evaluations, and conduct onboarding for new team members Monitor and...
- ...volcanoes, rich marine habitat, and ancient archaeological sites. Job Description Raffles The Red Sea is seeking a professional and organized Breakfast Supervisor to lead our breakfast operations in Umluj, Saudi Arabia. In this supervisory role, you will oversee...
- ...with Revenue, Reservations, Marketing, Wellness, F&B, and Operations teams to ensure alignment. Ensure timely follow-up and professional handling of all client inquiries. Qualifications & Experience: ~ Bachelor’s degree in Business, Hospitality, Marketing, or...
- ...rich marine habitat, and ancient archaeological sites. Job Description Fairmont The Red Sea is seeking a dynamic and professional Food & Beverage Supervisor to join our team in Umluj, Saudi Arabia. In this supervisory role, you will oversee daily food and...
- ...coordinate with department heads to maintain service excellence Handle guest relations and resolve complaints or concerns with professionalism and efficiency, ensuring guest satisfaction and loyalty Manage crisis situations and emergency procedures with composure and...
- ...seamless service delivery and adherence to Fairmont’s luxury service standards Lead, mentor, and supervise a team of hospitality professionals, fostering a culture of excellence, accountability, and continuous improvement Manage guest and residence owner relations,...
- ...maintenance issues promptly. Guest Experience & Service Excellence: Welcome guests to the wellness facilities and provide a warm, professional, and attentive service experience. Assist guests with facility orientation, including locker usage, amenities, and wellness...
- ...Pre-opening experience is an advantage. ~ Working knowledge of hotel PMS, POS, and accounting systems . ~ Experience in Saudi Arabia or the Middle East preferred. ~ Strong attention to detail, follow-up discipline, and professional communication skills....
- ...Arabic is an advantage). ~ Proficiency in Microsoft Office ; familiarity with Adobe Creative Suite is a plus. ~ High level of professionalism, discretion, and cultural awareness. ~ Ability to manage multiple priorities and work in a fast-paced environment. ~...
- ...between front-of-house and kitchen operations to optimize workflow and service efficiency Address guest concerns and complaints professionally and promptly, implementing solutions to enhance satisfaction Monitor key performance metrics, including guest feedback,...
- ...activations. ~ Excellent writing, storytelling, and editorial judgment skills. ~ High cultural intelligence, discretion, and professionalism. ~ Experience working with PR agencies and multiple stakeholders. ~ Willingness to travel and work flexible hours as...
- ...greeting and etiquette standards. Accurately route calls, take messages, and provide information in a courteous, clear, and professional manner. Maintain a calm, polished, and welcoming tone at all times, regardless of call volume or complexity. Handle guest...
