Get new jobs by email
- ...revenue performance in coordination with Finance, Purchasing and Cost Control. Conduct competitor and market surveys to maintain relevant pricing, positioning and product selection. Lead, coach and develop beverage supervisors and associates while supporting...
- ...Services touchpoints. Manage limousine operations, airport services, and related guest requests. Curate bespoke experiences and provide relevant local recommendations aligned with guest preferences. Maintain strong destination knowledge and establish relationships with...
- ...are consistently upheld. ~ Oversee arrivals, departures, room allocations, guest preferences, and operational coordination with relevant departments. ~ Ensure an accurate and effective guest history system is maintained and used to enhance personalization. ~ Monitor...
- ...special requests, and system issues. Share guest feedback and booking insights with Revenue, Sales, and Front Office teams where relevant. Support onboarding and knowledge-sharing with new team members. Participate in team briefings and contribute to performance...
- ...accurately and promptly through the property management system. Report maintenance issues, damages, and safety concerns to the relevant departments without delay. Standards, Safety & Compliance: Enforce Raffles grooming, hygiene, and workplace safety standards...
- ...team environment focused on excellence and professionalism. Coordination & Communication: Coordinate with Spa Reception and relevant departments to ensure accurate scheduling and guest readiness. Communicate guest preferences, special requirements, and feedback...
- ...identity. • Develop partnership proposals, concept briefs, and activation outlines for review by the Director of Communications and relevant stakeholders. • Support the communications narrative around brand collaborations, artist residencies, designer partnerships, and...
- ...Information Strong understanding of Raffles service culture and emotional luxury philosophy. Ability to curate holistic, culturally relevant wellness experiences aligned with the Red Sea destination. A proactive and anticipatory approach to guest service, ensuring...
- ...efficiency, and service excellence. Coordination & Communication: Communicate guest needs, preferences, and any concerns to the relevant team members promptly. Coordinate with Spa Reception and other departments to ensure guest readiness and facility availability....
- ...guests with general inquiries, hotel information, and service requests, ensuring timely follow-up. Coordinate guest requests with relevant departments and track completion to ensure guest satisfaction. Support service recovery by responding empathetically to guest...
- ...communication of these with Receptionists/Guest Service Agents · Deal with room moves, and ensure seamless communication of these with the relevant departments · Check potential room revenue for any discrepancies and do necessary corrections · Monitoring the daily financial...
- ...security and management team, facilitating thorough advance planning and risk assessments. • Conduct pre-arrival briefings with all relevant resort departments to ensure complete readiness and understanding of all protocols and requirements. • Manage all aspects of...