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- ...team environment focused on excellence and professionalism. Coordination & Communication: Coordinate with Spa Reception and relevant departments to ensure accurate scheduling and guest readiness. Communicate guest preferences, special requirements, and feedback...
- ...efficiency, and service excellence. Coordination & Communication: Communicate guest needs, preferences, and any concerns to the relevant team members promptly. Coordinate with Spa Reception and other departments to ensure guest readiness and facility availability....
- ...and divisional incentives. Maintain discipline within the department and conduct disciplinary and grievance interviews with all relevant associates and as and when required with the Talent & Culture Department. Operate an efficient and well-organized department,...
- ...authorization. Reconcile PMS, POS, and accounting system interfaces daily. Investigate and resolve revenue discrepancies with relevant departments. Prepare and distribute Daily Revenue Reports (DRR) in a timely manner. Maintain accurate audit trails and...
- ...Information Strong understanding of Raffles service culture and emotional luxury philosophy. Ability to curate holistic, culturally relevant wellness experiences aligned with the Red Sea destination. A proactive and anticipatory approach to guest service, ensuring...
- ...account management through Salesforce and Delphi. Support government and high-protocol group coordination in collaboration with relevant stakeholders. Qualifications & Experience: ~ Bachelor’s degree in Business, Sales, Marketing, Hospitality, or related field....
- ...Excellent communication and interpersonal skills ~ Bachelor's degree in Hospitality Management or a related field (preferred) ~ Relevant spa or beauty therapy certifications ~ Experience in the luxury hospitality industry is highly desirable ~ Ability to work...
- ...accurately and promptly through the property management system. Report maintenance issues, damages, and safety concerns to the relevant departments without delay. Standards, Safety & Compliance: Enforce Raffles grooming, hygiene, and workplace safety standards...
- ...hotel payables according to the company’s policies and procedures. To ensure payments are made in a timely and accurate manner; all relevant records are completed and accurately posted; accurate aging of all accounts which are reconciled to the General Ledger control...
- ...signature of the department head, before posting in to FMC. · Complete a daily non-food receiving log and submit a daily report with relevant documents (Invoice, LPO and Goods Received Note) to Accounts Payable. · Complete a daily food and beverage receiving long and...
- ...monthly report deadlines. Qualifications List any licenses or certifications required by the position: CPR/AED, First Aid Relevant degree such as High School and College Degree in General Education, Education, Early Childhood Education, Management, Tourism,...
- ...concerns related to accommodation and privacy. Arrange airport pick-up and drop-off services in a timely manner. Coordinate with relevant teams to resolve maintenance issues and uphold hygiene standards. Conduct daily patrols in the accommodation area and report...
- ...timely follow‑up and reporting. Observing hotel operations and reporting water leakages or unnecessary electricity usage to the relevant departments to help reduce wastage. Conducting inspections of colleagues’ cars and other vehicles when required, ensuring...
- ...guests with general inquiries, hotel information, and service requests, ensuring timely follow-up. Coordinate guest requests with relevant departments and track completion to ensure guest satisfaction. Support service recovery by responding empathetically to guest...
- ...managing group inquiries, preparing tailored proposals, and ensuring flawless event execution. Candidates should have 1-2 years of relevant experience in luxury hospitality, alongside strong interpersonal and communication skills. Proficiency in Microsoft Office and CRM...
- ...calls accurately and efficiently Recording and controlling wake-up calls with full accuracy Paging guests and coordinating with relevant departments when needed Maintaining accurate records on traffic sheets and call logs Assisting guests with international...
- ...environmental arrangements, developing training for employees, and ensuring compliance with regulations. Candidates should have a relevant degree, experience in HSE leadership, and strong communication skills. NEBOSH certification is highly desirable. Join us and make...
- ...communication of these with Receptionists/Guest Service Agents · Deal with room moves, and ensure seamless communication of these with the relevant departments · Check potential room revenue for any discrepancies and do necessary corrections · Monitoring the daily financial...
- ...security and management team, facilitating thorough advance planning and risk assessments. • Conduct pre-arrival briefings with all relevant resort departments to ensure complete readiness and understanding of all protocols and requirements. • Manage all aspects of...
