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- ...payment history Establish and monitor credit limits in alignment with client profiles and business objectives Monitor aging reports and proactively follow up on outstanding balances to maintain healthy cash flow and reduce DSO Lead collection efforts with professionalism...
- ...during audits and inspections Ensure no engineering-related risk to food safety or hygiene standards 6. Shift Ownership & Reporting Take full responsibility of engineering operations during assigned shift Maintain accurate: Logbooks Incident reports...
- ...Security Ensure all engineering issues impacting guests are promptly communicated and resolved . Prepare and present engineering reports to senior management . 11. Project Management Assist in renovation, refurbishment, and expansion projects. Coordinate with...
- ...Ensure all employee records (contracts, personal data, compensation, benefits) are updated and compliant Generate HR analytics and reports for leadership (headcount, turnover, payroll costs, etc.) Coordinate with IT and vendors for system enhancements,...
- ...purchase orders, contracts, and supplier documentation Drive process improvements through procurement systems, automation, and reporting tools Lead and develop the purchasing team, fostering a culture of accountability, agility, and collaboration Act as the key...
- ...loyalty Program to enhance brand engagement. Ensure accurate entry of market segmentation, source codes, and reservation data for reporting and analysis. Manage room inventory and availability using Opera Cloud and related reservation systems. Conduct regular...
- ...transfers, and storeroom procedures to ensure compliance with internal controls and company standards Prepare timely and insightful reports on key cost metrics, including food cost %, beverage cost %, and cost per cover Support month-end closing activities including...
- ...pickups and drop-offs. Sustainability: Adhere to the resort’s sustainability ethos by managing vehicle charging efficiently and reporting any mechanical issues that may affect energy consumption. Brand Standards: Uphold Raffles’ grooming and conduct standards,...
- ...strong product knowledge, including menu items, daily specials, and beverage offerings. Handle guest feedback professionally and report any concerns to the Manager on Duty. Serve and clear food and beverage items in a timely and unobtrusive manner. Ensure...
- ...ensure seamless operations. Communicate room status updates accurately and promptly through the property management system. Report maintenance issues, damages, and safety concerns to the relevant departments without delay. Standards, Safety & Compliance: Enforce...
- ...phone, and in-person interactions, ensuring prompt and courteous responses Track sales metrics, pipeline data, and performance reports for management review Coordinate logistics for client events, site visits, and promotional activities Liaise between clients...
- ...and link Micros to Material Controls to generate the monthly potential food and beverage cost of sales. · Prepare monthly F&B cost report and month-end reconciliation reports · Prepare monthly Balance Sheet reconciliations. · Conduct regular spot checks on...
- ...detailed analysis for audit and tax purposes. KEY ROLES & RESPONSIBILITIES Verifying, monitoring, and reviewing all hotel revenue reports and night audit reports. Ensuring that daily revenues and settlements are in balance. Summarizing revenue and settlement...
- ...proper handling, storage, and usage of spa products, linens, and equipment. Ensure all equipment is clean, safe, and functioning, reporting any maintenance issues promptly. Adhere strictly to treatment standards, timing, and service quality benchmarks. Guest...
- ...Weave impact storytelling into the guest journey and train associates in face-to-face storytelling techniques. Measurement & Reporting • Progress Tracking: Monitor and report progress toward group-wide and property-level social and environmental goals. • Compliance...
- ...closely with Front Office, Guest Relations, Food & Beverage, Engineering, and Security to ensure seamless public area operations. Report maintenance issues, damages, and safety concerns promptly. Ensure accurate communication of public area readiness for events and...
- ...debt collection processes Collaborate with sales and finance teams to establish credit limits and terms for clients Monitor and report on credit portfolio performance, identifying trends and potential risks Negotiate payment plans and resolve disputes with...
- ...in the Opera Property Management System , manage inventory for chemicals and supplies, and assist with departmental performance reports. Safety & Maintenance : Regularly check laundry machinery (e.g., filters, press covers) for defects and ensure staff use all equipment...
- ...chemical usage guidelines, and equipment handling protocols. Ensure compliance with health, safety, and environmental standards. Report any maintenance issues, damages, or safety hazards immediately to the appropriate department. Operational Support: Assist...
- ...Item Inspection : Thoroughly check garments for any existing damage, stains, or items left in pockets (e.g., jewelry, cash) and report these to a supervisor immediately before processing. Adherence to Brand Standards : Ensure all Raffles and LQA standards are strictly...
- ...AGENCY MANAGEMENT & PARTNERSHIP DEVELOPMENT • Manage external PR agencies supporting both properties, ensuring clear KPIs, reporting, messaging accuracy, and ROI. • Align agency deliverables with global and regional strategies set by the Director of Communications...
- ...chemicals as instructed. Item Marking & Inspection : Mark all items for laundering with attention to room numbers and sequences. Report any stained or torn items, items left in pockets, or jewelry found on clothing to supervisors before cleaning. Adherence to...
- ...smooth passage. Service Recovery : Act as a frontline problem-solver for delayed flights, lost luggage, or transport issues, reporting any guest complaints to the Chief Concierge for further action. Professional Standards & Etiquette Anticipatory Service : Embody...
- ...proactive assistance without being intrusive. Ensure the safety and security of the entrance area, monitoring traffic flow and reporting any unusual activities or hazards. Adhere to all Raffles and Accor hygiene, safety, and service standards at all times. Qualifications...
- ...briefings and training sessions to maintain service excellence and operational knowledge Prepare and maintain accurate operational reports, including service metrics and staff performance records Implement and enforce standard operating procedures and company...
- ...resolution and satisfaction Develop and implement breakfast menus that reflect local preferences and seasonal offerings Track and report on key performance metrics, including guest satisfaction scores and operational efficiency Ensure compliance with all health,...
- ...Ensure reception is stocked with guest comment cards, health assessment forms and appointment cards. Ensure that all Spa hosts report for duty punctually (minimum of 15 minutes before their shift begins) wearing the uniform according to the Six Senses Spas grooming...
InterContinental Hotels Group
Umluj5 days ago - ...ensuring that property complies with all legal, statutory and financial requirements. Implement, review and maintain documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards. Implement,...
InterContinental Hotels Group
Umluj1 day ago - ...PACKAGES TO MAXIMIZE REVENUE. • ENSURE ALL BOOKINGS ARE CONFIRMED WITH COMPLETE AND ACCURATE GUEST INFORMATION. SYSTEM & REPORTING • MAINTAIN RESERVATION RECORDS AND UPDATE CHANGES, CANCELLATIONS, AND NO-SHOWS. • MONITOR DAILY ARRIVALS AND COORDINATE...
- ...kitchen service. Follow all health, safety, and hygiene standards in line with hotel policies. Attend kitchen briefings and report any issues to your supervisor. Qualifications Minimum of 1 year in basic culinary position Knowledge of different culinary...
