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- ...packages, and guest requests. Commercial & Financial Performance: Promote and recommend spa treatments, wellness programs, and retail products suited to guest needs. Support upselling and cross-selling opportunities to enhance guest experience and revenue....
- ...training sessions, wellness programs, and fitness packages to drive revenue opportunities. Encourage upselling of related services and retail products where appropriate. Ensure accurate recording of sessions and adherence to booking and billing procedures. Support...
- ...efficient coordination and attention to detail. Provide detailed information on spa treatments, wellness offerings, facilities, and retail products with in-depth product knowledge. Anticipate guest needs and personalize each experience, ensuring smooth transitions...
- ...Rosewood’s A Sense of Place® . The role oversees spa, fitness, movement, hydrothermal and ritual experiences (including hammam), salon/retail where applicable, and cross-resort wellness activations. The successful candidate will drive guest transformation, brand...
- ...revenues from all operating departments. Verify room revenue, taxes, and guest folios against PMS reports. Audit F&B, Spa, Events, Retail, and outlet revenues against POS reports. Review discounts, voids, allowances, and complimentary items for proper authorization....
- ...bespoke guest experiences. Commercial & Financial Performance: Promote and recommend spa treatments, wellness programs, and retail products aligned with guest needs. Support revenue generation through personalized upselling and cross-selling. Ensure accurate...
- ...guest experiences. Commercial & Financial Performance: Support revenue generation through spa bookings, wellness activities, and retail sales. Encourage upselling and cross-selling of spa services and products. Monitor daily operations to support achievement of...
- ...departmental revenue targets through effective scheduling and service optimization. Promote spa services, wellness programs, and retail offerings to maximize guest engagement and revenue opportunities. Ensure accurate billing, posting of charges, and adherence to...
- ...Roles & Responsibilities Oversee the daily pastry and bakery operations for all restaurants, lounges, banquets, in-room dining, and retail pastry points across both properties. Develop and implement standard recipes and presentation guidelines, ensuring consistency,...
- ...spa treatments, products, packages, special promotions and Visiting Experts Calendar. Carry out when required stock count, both retail and professional stock. Monitor usage of products. Maintain a high standard of personal appearance, grooming and hygiene....
InterContinental Hotels Group
Umluj4 days ago
