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- ...develop the Concierge and Guest Services team to ensure high service standards, strong morale, and operational consistency. Manage scheduling, shift coverage, briefings, coaching, and performance follow-up across the team. Support recruitment, training, and...
- ...resort buggies used by the Butler team are operated safely, maintained properly, and presented to standard. · Manage staffing, scheduling, and coverage in line with occupancy, villa count, and guest requirements. · Monitor departmental resources and stock levels to...
- ...Conduct regular emergency drills and training . 04. Maintenance & Asset Management Develop and monitor preventive maintenance schedules . Ensure compliance with manufacturer recommendations and hotel standards . Oversee: Spare parts inventory...
- ...portion control at all times. Assist in menu planning, recipe development, and seasonal menu changes. Support in forecasting, scheduling, and managing kitchen operations based on business demands. Team Leadership Train, mentor, and supervise kitchen colleagues...
- ...Additional Information Understanding of Ultra-Luxury guest expectations and brand alignment. Experience in project coordination, scheduling, and document control during pre-Opening stages. A proactive, anticipatory approach with a strong sense of ownership and...
- ...other tasks and duties as required by management Qualifications PERSONAL ATTRIBUTES Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks. Oral and written fluency in English Physically fit Neat...
- ...be assigned from time to time by management. Qualifications PERSONAL ATTRIBUTES · Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks · Must be willing to accept assignments on as need basis, in order...
- ...and professionalism. Coordination & Communication: Coordinate with Spa Reception and relevant departments to ensure accurate scheduling and guest readiness. Communicate guest preferences, special requirements, and feedback effectively. Assist in preparing for...
- ...Additional Information Understanding of Ultra-Luxury guest expectations and brand alignment. experience in project coordination, scheduling, and document control during pre-Opening stages. Experience in pre-Opening is a must. A proactive, anticipatory approach...
- ...Additional Information Understanding of Ultra-Luxury guest expectations and brand alignment. experience in project coordination, scheduling, and document control during pre-Opening stages. Experience in pre-Opening is a must. A proactive, anticipatory approach...
- ...Arrival Coordination : Monitor the daily guest arrival list and flight details closely to ensure a presence at the terminal for every scheduled flight. The "Raffles Welcome" : Greet guests warmly at the arrival hall with a personalized signboard. In line with brand...
- ...Additional Information Understanding of Ultra-Luxury guest expectations and brand alignment. experience in project coordination, scheduling, and document control during pre-Opening stages. Experience in Pre-Opening is a must. A proactive, anticipatory approach...
- ...Additional Information Understanding of Ultra-Luxury guest expectations and brand alignment. experience in project coordination, scheduling, and document control during pre-Opening stages. Experience in pre-Opening is a must. A proactive, anticipatory approach...
- ...: Manage the departmental workflow, including monitoring message boxes for task completion and ensuring butlers follow through on scheduled guest rituals. Guest Preference Management : Actively update guest history databases with personal information, practices, and...
- ...Additional Information Understanding of Ultra-Luxury guest expectations and brand alignment. experience in project coordination, scheduling, and document control during pre-Opening stages. Experience in pre-Opening is a must. A proactive, anticipatory approach...
- ...Additional Information Understanding of Ultra-Luxury guest expectations and brand alignment. experience in project coordination, scheduling, and document control during pre-Opening stages. Experience in pre-Opening is a must. A proactive, anticipatory approach...
- ...highest standards of quality and efficiency that define the Fairmont brand. Supervise and manage breakfast service staff, including scheduling, training, and performance management Ensure consistent delivery of high-quality breakfast service that exceeds guest...
- ...commitment to delivering outstanding guest experiences in a luxury resort environment. Supervise and manage bar staff, including scheduling, training, performance management, and professional development to ensure a high-performing team Maintain strict inventory...
- ...standards Lead, train, and motivate the breakfast team, fostering a culture of excellence and accountability Manage staff scheduling, performance evaluations, and professional development initiatives Maintain strict food safety, hygiene, and sanitation standards...
- ...departmental budgets to maximise profitability. Conduct accurate forecasting (daily, weekly, monthly, quarterly, annually). Optimise scheduling and productivity to control payroll costs. Prepare and submit all required operational and corporate reports. Lead and...
- ...regulations at all times Monitor food quality, presentation, and portion control to maintain consistent excellence Manage staff scheduling, attendance, and performance reviews to optimize team productivity Conduct inventory management and communicate stock...
- ...Additional Information Understanding of Ultra-Luxury guest expectations and brand alignment. experience in project coordination, scheduling, and document control during pre-Opening stages. Experience in pre-Opening is a must. A proactive, anticipatory approach...
- ...departure. Supervise and coordinate daily transport operations, ensuring drivers and seaplane crews follow designated routes, schedules, and safety procedures. Arrange and manage seaplane transfers for guests and hosts, coordinating with pilots, ground staff, and...
- ...Additional Information Understanding of Ultra-Luxury guest expectations and brand alignment. experience in project coordination, scheduling, and document control during pre-Opening stages. Experience in pre-Opening is a must. A proactive, anticipatory approach...
- ...Additional Information Understanding of Ultra-Luxury guest expectations and brand alignment. experience in project coordination, scheduling, and document control during pre-Opening stages. Experience in pre-Opening is a must. A proactive, anticipatory approach...
- ...objectives. Provide coaching and guidance to team members to enhance service delivery and operational efficiency. Assist in scheduling, attendance monitoring, and performance management. Promote a culture of teamwork, accountability, and continuous improvement....
- ...project staff, and contractors. Initiate and test emergency response plans and ensure the drills are carried out as per the project schedule and performance standards. Ensure HSE Inspectors follow up on contractor’s incident investigation reports are completed and...
- ...Additional Information Understanding of Ultra-Luxury guest expectations and brand alignment. experience in project coordination, scheduling, and document control during pre-Opening stages. Experience in pre-Opening is a must. A proactive, anticipatory approach...
- ...delivering outstanding guest experiences in our luxury resort setting. Supervise and manage food and beverage staff, including scheduling, training, and performance evaluations to ensure a motivated and skilled team Maintain consistent service quality and...
- ...excellence for our discerning guests. Oversee and manage all aspects of the in-room dining operation, including staff supervision, scheduling, and training Collaborate with the culinary team to develop and update innovative in-room dining menus that reflect current...
