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- ...Sea is seeking an experienced and decisive Senior Duty Manager to join our luxury... ...feedback, and performance metrics Train and develop team members, providing coaching and performance... ...operations systems, property management software, and hospitality technology platforms...
- ...property management systems like Opera PMS and other task delegation platforms. The "Raffles Standard" Personality A successful Senior Butler must embody these specific brand values: Emotional Luxury : The ability to build genuine, warm, and professional...
- ...cuisine that reflects Rosewood’s uncompromising standards. Develop and implement innovative menus with a focus on seasonality, sustainability... ...in luxury hotels or resorts, including at least 3–5 years in a senior leadership role. Proven expertise in multiple cuisines, with...
- ...representative of the properties, supporting the Cluster ADOSM in developing segment strategies, mentoring the Sales team, and executing a... ...and/or DOSM to key decision-makers and influencers, ensuring senior-level involvement at critical moments. • Serve as a trusted point...
- ...alignment with F&B leadership and cross-functional resort teams. Develop and uphold SOPs, standardized recipes, and training frameworks... ...and culinary execution. ~ Excellent communication skills with confidence in engaging guests, clients, and senior stakeholders....
- ...promptly and professionally Operate and manage point-of-sale (POS) systems and beverage management software to track sales, inventory, and staff performance Develop and implement beverage menus, including non-alcoholic beverages and mocktails, that align with...
- ...the exceptional standards our brands are known for worldwide. Develop and execute comprehensive purchasing strategies and procurement... ...quality Proficiency with ERP systems, procurement software, and data analysis tools Excellent leadership and team management...
- ...leadership and team management skills with the ability to motivate and develop staff Strong knowledge of food and beverage operations, menu... ...with point-of-sale (POS) systems and restaurant management software Solid understanding of inventory management, cost control,...
- ...control measures while maintaining quality Train, onboard, and develop team members through regular coaching, performance feedback,... ...Proficiency with point-of-sale (POS) systems and restaurant management software Exceptional organizational and time management skills with...
- ...knowledge of Mocktail preparation, and beverage service standards Proficiency with Point of Sale (POS) systems and bar management software Strong understanding of non-alcoholic beverages Excellent cash handling and inventory management skills Exceptional...
- ...role is pivotal in ensuring that the hotel attracts, retains, and develops top talent while maintaining a culture of excellence,... ...a fun work environment. Assist departmental leaders and senior managers in developing action plans to address issues identified...
- ...resort facilities, services, and experiences to enhance guest engagement and support revenue opportunities. Lead, motivate, and develop the Concierge and Guest Services team to ensure high service standards, strong morale, and operational consistency. Manage scheduling...
- ...staffing levels and duty allocations are maintained at all times. Provide on-the-job training, performance feedback, and support to develop team excellence. Operational Control & Coordination: Coordinate closely with Front Desk, Concierge, Guest Relations, Valet,...
- ...Lead and inspire a team of Heartists®, fostering a culture of passion, pride, and excellence in every interaction. Coach and develop team members on service artistry, Mediterranean cuisine knowledge, and personalized guest engagement. Embed Raffles service culture...
- ...Oversee all aspects of residential operations, including housekeeping, maintenance, concierge services, and guest relations Develop and implement strategic initiatives to enhance resident satisfaction and loyalty Lead, mentor, and motivate a diverse team of residential...
- ...that celebrate the heritage of the Côte d’Azur and Liguria, blending French precision with Italian warmth and generosity. Design, develop, and continuously refine seasonal menus aligned with guest preferences, seasonality, and market trends. Drive innovation while...
- ...you to shape the dining experiences across multiple luxury properties in one of the world's most exciting new destinations. Develop and implement strategic plans to elevate the food and beverage offerings across all Raffles & Fairmont properties in the Red Sea region...
- ...Lead the Brasserie kitchen, celebrating European culinary traditions enriched with refined Middle Eastern flavors and ingredients. Develop and continuously refine seasonal menus that align with guest preferences, market trends, and operational objectives. Balance...
- ...sourcing, negotiation, and contracting of food, beverage, and commodity suppliers to secure optimal pricing, consistency, and value. Develop and maintain vendor relationships, conduct performance reviews, and drive continuous improvement in quality, service, and delivery...
- ...members to uphold Raffles service culture and etiquette standards. Provide on-the-job training, performance feedback, and support to develop service excellence. Assist in conducting performance evaluations and identifying training needs. VIP & Special Handling:...
- ...skills · Handle and resolve Guest issues in a positive manner so as to protect company revenue and result in Guest satisfaction · Develop and maintain the department schedule whereby there is appropriate coverage to handle reservation calls, minimizing loss of calls,...
- ...communications initiatives for Raffles & Fairmont The Red Sea in Umluj, Saudi Arabia. This is a pivotal leadership role responsible for developing and executing integrated marketing strategies across our luxury hospitality cluster, managing brand positioning, and cultivating...
- ...confidentiality and security. 2. Essential Functions & Core Responsibilities Strategic Relationship Management & Protocol • Develop and nurture long-term relationships with key contacts in government entities, embassies, consulates, royal diwans (courts), and...