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- ...implement standard operating procedures for the butler department Train and mentor butler staff, fostering a culture of excellence and... ..., are advantageous Proficiency in hospitality management software Understanding of Middle Eastern culture and customs (...
- ...family-friendly experiences and promotions Conduct regular staff training sessions to enhance skills and maintain high-quality service... ...Proficiency in Microsoft Office Suite and childcare management software Ability to work flexible hours, including weekends and...
- ...regulations and sustainability trends in the hospitality industry Train and educate staff on sustainability practices and their... ...problem-solving abilities Proficiency in sustainability-related software and tools Ability to work effectively in a multicultural...
- ...enhance guest satisfaction and increase revenue Supervise and train spa staff, ensuring they deliver exceptional customer service... ...and exceed guest expectations Proficiency in spa management software and Microsoft Office Suite Strong organizational and multitasking...
- ...videography Strong portfolio showcasing photography, reels, and short-form video edits Advanced skills in photo and video editing software Excellent understanding of Instagram trends, pacing, transitions, and storytelling Ability to work independently in a fast-...
- ...Accounting, Finance, or related field ~2-3 years of experience in accounts payable or similar role ~ Proficiency in accounting software (e.g., SAP, Oracle) and Microsoft Excel ~ Strong attention to detail and ability to manage multiple tasks simultaneously ~...
- ...food safety standards Coordinate with waitstaff and kitchen for smooth service Attend daily briefings and participate in staff training sessions Support colleagues during peak hours to maintain efficiency Qualifications Proven experience in the beverage...
- ...experience in Housekeeping or Public Area cleaning within a luxury or five-star hotel environment is preferred but not mandatory. Basic training in cleaning techniques and equipment usage is an advantage. Skills & Competencies: Strong attention to detail and commitment...
- ...bartenders. ~ Conduct recruitment, onboarding, and consistent performance management of team members. ~ Ensure all team members are trained in service standards, menu knowledge, guest interaction, and compliance protocols. Additional Information # Participate...
- ...operating equipment and supplies. ~ Support the bar operations when required. ~ Attend pre-shift briefings, team meetings, and training sessions as required. ~ Deliver highly personalized service to all guests, including VIPs, ensuring each guest feels...
- ...service priorities. Ensure appropriate staffing levels and duty allocations are maintained at all times. Provide on-the-job training, performance feedback, and support to develop team excellence. Operational Control & Coordination: Coordinate closely with Front...
- ...expectations and SLS values. ~ Conduct briefings and communicate daily objectives clearly to the team. ~ Support the recruitment, training, and development of new team members. ~ Mentor junior colleagues through ongoing coaching and performance feedback. ~...
- ...Experience: Previous experience as a Room Attendant in a luxury or five-star hotel environment is preferred but not mandatory. Basic training in housekeeping operations and cleaning techniques is an advantage. Skills & Competencies: Exceptional attention to detail...
- ...work ethics. Conduct daily briefings to communicate priorities, VIP movements, and quality expectations. Provide on-the-job training and continuous feedback to maintain high performance standards. Assist in performance evaluations, scheduling, and attendance monitoring...
- ...confidentiality requirements. Handle sensitive guest information with the utmost discretion and integrity. Participate in ongoing training to enhance product knowledge, service skills, and brand standards. Qualifications Qualifications & Experience:...
- ...throughout the day. · Attend briefings and contribute creative ideas for programming and themed activities. · Assist with the training and onboarding of new Kids Club team members when required. · Report any maintenance issues, supply shortages, or unusual guest...
- ...prevent injuries and accidents and handles appropriately if they occur. Make sure that Attendants will attend the team member training sessions, meetings, and programs as required. Supervise & shares with the responsibility of maintaining a clean, orderly room and...
- ...grooming standards. Conduct daily briefings to communicate priorities, VIP movements, and quality expectations. Provide on-the-job training and continuous feedback to ensure high performance and consistency. Assist in performance evaluations, scheduling, and...
- ...spa professionals. Manage and coordinate all aspects of spa operations, including treatments, scheduling, and inventory Lead, train, and motivate a team of spa therapists and support staff to deliver outstanding service Ensure compliance with health and safety...
- ...OPTIMAL REVENUE GENERATION AND EXCEPTIONAL GUEST EXPERIENCES. • LEAD AND MANAGE THE RESERVATIONS TEAM, PROVIDING GUIDANCE, TRAINING, AND SUPPORT TO ACHIEVE DEPARTMENTAL GOALS • OVERSEE DAILY RESERVATIONS OPERATIONS, IMPLEMENTING EFFECTIVE STRATEGIES TO MAXIMIZE...
- ...recommendations. Lead VIP coordination, guest recovery, and guest preference mapping. 4. Team Leadership & Culture Recruit, train, and mentor a passionate and professional wellness team, fostering a culture of care and excellence. Conduct regular performance...
- ...throughout the day. · Attend briefings and contribute creative ideas for programming and themed activities. · Assist with the training and onboarding of new Kids Club team members when required. · Report any maintenance issues, supply shortages, or unusual guest...
- ...Ensure compliance with hotel policies, safety procedures, and data protection requirements. Participate in service culture training and continuous development programs. Qualifications Qualifications & Experience: Minimum 1–2 years of experience...
- ...confidentiality policies. Protect guest privacy and handle sensitive information with discretion and integrity. Participate in brand training, service culture programs, and continuous development initiatives. Qualifications Qualifications & Experience:...
- ...satisfaction and operational efficiency Oversee daily front desk operations, including check-ins, check-outs, and guest inquiries Train and motivate staff to deliver high-quality customer service Manage guest complaints and resolve issues promptly and...
- ...information and situations. Adhere to hotel policies, safety procedures, and brand standards. Participate in service culture training, brand programs, and continuous improvement initiatives. Qualifications Qualifications & Experience: Minimum 2–3...
- ...maintained. Coach, mentor, and motivate team members to uphold Raffles service culture and etiquette standards. Provide on-the-job training, performance feedback, and support to develop service excellence. Assist in conducting performance evaluations and identifying...
- ...appearance at all times. Consistently offer professional, friendly and engaging service. Participle actively to briefing Attend training session Train all new comers on systems. Answer the telephone promptly and courteously within three rings and log down all...
- ...notice boards, drafting memos, and celebrating ambassador milestones (e.g., birthdays, weddings, etc.). Help facilitate company training, employee orientation, and cultural initiatives. Organize and assist with hotel and departmental events such as team...
- ...front desk associates, whichever is appropriate. Monitors room inventory to achieve balance and pushes associates to sell out. Trains staff in this strategy. Conducts one-on-one meetings with front desk associates at least quarterly. Conducts necessary progressive...