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- ...company standards. · Maintain operational logs, guest requests, service records, and follow-up items accurately. · Oversee guest supplies, amenities, and special request items required for Butler operations. · Ensure resort buggies used by the Butler team are...
- ...manner according to arrival priorities and VIP requirements. Monitor and ensure proper handling, storage, and usage of cleaning supplies, linens, and equipment. Guest Experience & Service Excellence: Ensure guest rooms reflect impeccable attention to detail,...
- ...across the hotel. Key Responsibilities Collaborate closely with department leaders to forecast requirements and ensure seamless supply across all guest touchpoints Source, evaluate, and onboard high-quality suppliers that meet SLS standards of luxury, reliability...
- ...and manpower deployment are effectively managed. Monitor proper use, storage, and control of cleaning equipment, chemicals, and supplies. Guest Experience & Service Excellence: Ensure public areas maintain a calm, elegant, and welcoming atmosphere at all times....
- ...Administrative Control : Accurately record guest charges in the Opera Property Management System , manage inventory for chemicals and supplies, and assist with departmental performance reports. Safety & Maintenance : Regularly check laundry machinery (e.g., filters,...
- ...and feedback. Administrative Support : Assist the Head Butler with administrative needs, including inventory control for butler supplies and preparing operational reports. Professional Standards Raffles Values : Embody the brand personality: Charming,...
- ...operations between breakfast service, kitchen, and housekeeping departments Manage inventory, ordering, and stock control for breakfast supplies and equipment Address guest concerns and complaints professionally, implementing solutions to enhance satisfaction Conduct...
- ...compliance with Raffles & Fairmont control policies. This role manages core purchasing functions such as receiving and delivering supplies, maintaining organized storage facilities, and ensuring accurate filing systems for hotel inventory. Additionally, the Purchasing...
- ...performance reviews to optimize team productivity Conduct inventory management and communicate stock requirements to ensure adequate supplies Address guest concerns and complaints professionally, implementing solutions to enhance satisfaction Maintain cleanliness...
- ...rooms, locker areas, relaxation lounges, gym facilities, and public wellness spaces. Replenish towels, linens, amenities, and supplies in accordance with brand standards and operational needs. Support the setup and reset of treatment rooms and wellness areas before...
- ...international trends Establish and maintain strict quality control and food safety standards across all operations Manage inventory and supply chain to ensure efficient operations and cost-effectiveness Build and maintain relationships with key stakeholders, including...
- ...any training needs of Reception/Front Office staff and communicating these to the Front Office Training Manager · Ensure enough supplies of all stationary items are in storage · Attend any courses Management may deem beneficial · The Front Office Supervisor may be...