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- ...maintaining a constant presence during service and cultivating strong guest relationships. ~ Handle guest feedback and complaints swiftly and effectively, turning challenges into opportunities to exceed expectations. ~ Oversee daily restaurant operations, ensuring...
- ...Maintain effective communication with other departments (Housekeeping, Concierge, Engineering, F&B, Reservations) to fulfill guest needs swiftly. ~ Maintain detailed shift handovers, ensuring seamless team transitions and continuity of guest service. ~ Attend daily...
- ...· Liaise with Housekeeping as to which rooms do not need to be turned down if occupancy allows · Liaise with Concierge to ensure swift baggage dispatch and collection · Follow up on late cancellations and no shows and charge when appropriate · Inform the receptionist...
- ...‑solving, debugging, and communication skills ~ Comfortable collaborating with cross‑functional, remote teams ~ Experience with Swift, Java, or OTA updates is a plus ~ Experience writing unit tests using React Native Testing Library and Vitest ~ Experience with...
- ...Familiarity with RESTful JSON web API design principles. Experience with native mobile development (Java/Kotlin for Android, Swift/Objective-C for iOS) is a plus. Exposure to back-end web engineering is beneficial. Proficiency with version control systems like...
- ...values that underpin everything we do, here's how they relate to this role: Driven - We push the boundaries of innovation, acting swiftly to achieve ambitious outcomes. Our drive embodies a culture of ambition, where challenges are stepping stones to excellence....
