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- ...and follow-through. Proficiency in Microsoft Office applications and confidence using digital tools. Familiarity with hotel systems such as Opera PMS, MessageBox, or similar guest service platforms is an advantage. Strong interpersonal and problem-solving skills...
- ...preparation methods to confidently assist guests and provide recommendations. Accurately process guest orders and payments using the POS system while ensuring efficient and error-free service. Maintain a clean, organized, and welcoming dining environment, ensuring service...
- ...and develop a high-performing beverage team. Strong understanding of inventory control, stock management, cost control, and POS systems. Excellent attention to detail with the ability to maintain quality, consistency, and efficiency in a fast-paced environment....
- ...and back-of-house operations, to identify and mitigate potential threats. Oversee the operation and maintenance of all security systems, including CCTV, access control, and alarm systems. Manage all security-related incidents, conduct thorough investigations, and...
- ...the ability to motivate and guide a diverse team. Fluent in English; knowledge of Arabic is an advantage. Proficiency in POS systems such as MICROS and basic Microsoft Office applications. Basic HACCP or food safety certification is an advantage. Previous...
- ...revenue generation, cost control, budgeting, and operational performance. Experience with POS, reservation, and workforce management systems. Strong interpersonal, leadership, and written and verbal communication skills. Fluent in English; knowledge of Arabic is an...
- ...reduction. Strong organizational, communication, and teamwork skills. Familiarity with inventory, procurement, and recipe management systems is an advantage. Creative, hands-on, and composed under pressure in a fast-paced culinary environment. Passion for Japanese...
- ...of stewarding operations, inventory control, and cleaning procedures. Familiarity with commercial kitchen equipment, dishwashing systems, and related operational tools. Strong organizational, communication, problem-solving, and time-management skills. Basic...
- ...development, and culinary innovation. Strong knowledge of food safety, HACCP standards, sanitation practices, and kitchen management systems. Demonstrated ability to lead, develop, and inspire a diverse culinary team in a fast-paced environment. Strong...
- ..., hygiene practices, food safety requirements, and HACCP principles. Familiarity with commercial kitchen equipment, dishwashing systems, cleaning procedures, and stewarding operations. Ability to supervise, motivate, and support a diverse team in a fast-paced hospitality...
- ...communication and stakeholder coordination skills. Strong organizational, planning, and problem-solving abilities. Familiarity with spa systems, booking platforms, and property management systems is an advantage. Personal Attributes: Passion for wellness, luxury...
- ...Events, Banquets, Entertainment, and IT teams, you will be responsible for setting up, operating, maintaining, and troubleshooting AV systems to ensure every event and guest interaction reflects SLS standards, operational excellence, and a commitment to unforgettable...
- ...commercial kitchen equipment including ovens, combi ovens, fryers, grills, steamers, dishwashers, refrigeration units, and extraction systems. Maintain laundry equipment including washers, dryers, ironing machines, and other related operational systems. Conduct...
- ...consistency by following correct preparation techniques, portion control, quality standards, and presentation guidelines. Operate the POS system accurately, process guest transactions efficiently, and support smooth service operations. Maintain full knowledge of beverage...
- ...beverage selections and menu offerings to enhance guest satisfaction Process transactions accurately using the Point of Sale (POS) system and handle cash and card payments with precision Monitor and manage bar inventory, including stock levels, ordering supplies,...
- ...expected and welcomed. Key Responsibilities Handle restaurant reservations through phone, email, and designated reservation systems in a professional and timely manner. Respond to guest enquiries and provide accurate information about dining venues, menus, operating...
- ...organized and welcoming host stand and reception area throughout service. Manage reservations accurately using restaurant reservation systems, including guest details and seating plans. Confirm reservation information and communicate updates with relevant team members....
- ...safety, and emergency procedures, including evacuation protocols. Report hazards and maintenance issues through the appropriate systems. Teamwork & Communication Maintain effective communication with colleagues and management. Attend all briefings, meetings,...
- ..., training, performance monitoring, and conduct regular briefings on security procedures and incident response Monitor security systems including CCTV, access control systems, and alarm systems to ensure optimal functionality and coverage across the property Conduct...
- ...policies, security protocols, and confidentiality standards Train front office team members on customer service excellence, hotel systems, and operational procedures Coordinate with housekeeping, maintenance, and other departments to ensure seamless operations...
- ...with precision and attention to detail. Maintain accurate records of guest interactions and preferences in the property management system. Standards, Etiquette & Brand Representation: Uphold Raffles grooming, etiquette, and presentation standards at all times....
- .... Accurately record guest messages, requests, service notes, and relevant information in Opera PMS and other designated hotel systems. Review and maintain accurate guest information in hotel systems in accordance with established procedures. Monitor communication...
- ...Demonstrated problem-solving abilities and sound decision-making skills under pressure Proficiency with point-of-sale (POS) systems and restaurant management software Exceptional organizational and time management skills with attention to detail Customer-focused...
- ...standards Excellent communication and interpersonal skills with a customer-focused approach Proficiency with point-of-sale (POS) systems and restaurant management software Solid understanding of inventory management, cost control, and budget management...
- ...and record incoming shipments of goods and materials Maintain accurate inventory records using computerized inventory management systems Conduct regular stock counts and reconcile discrepancies Process requisitions and distribute supplies to various departments...
- ...and preparation methods in a helpful and approachable manner Manage all cash transactions, process payments through point-of-sale systems, and maintain accurate financial records Maintain a clean, organized, and hygienic work station and café environment, adhering...
- ...communication skills, both written and verbal ~ Ability to work independently and as part of a team ~ Experience with electronic payment systems and online banking platforms ~ Familiarity with Saudi Arabian tax regulations and accounting standards (preferred) Additional...
- ...ensure flawless guest journeys. Guest Profile Management : Build and maintain detailed guest profiles in the Property Management System (PMS), recording specific preferences, past requests, and cultural sensitivities to personalize future interactions. Pre-Arrival...
- ...luxury hospitality (Front Office, Concierge, or Butler service). Technical Skills : Proficiency in Opera Property Management System (PMS)and Microsoft Office is generally required for coordinating tasks and data. Traits : Exceptional eye for detail, the ability...
- ...understanding of luxury hospitality standards and guest service principles ~ Familiarity with hotel operations and Property Management Systems (PMS) is an advantage ~ Proficiency in Microsoft Office applications and communication tools ~ Fluency in English; additional...