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- ...productivity, quality, and service consistency. · Prepare schedules according to business levels, operational demand, and productivity targets. · Identify training needs and coach associates on safety, quality, service standards, and operational procedures. · Handle...
- ...management, and promotion of resort services and facilities. ~Lead the Front Office upselling program and monitor performance against targets. ~ Manage departmental budgets, labor productivity, payroll forecasting, and financial performance in line with business needs....
- ...required. · Prepare and manage Front Desk schedules in line with occupancy, business levels, arrivals, departures, and productivity targets. · Conduct daily briefings, coaching, feedback sessions, and on-the-job training to improve service delivery. · Participate in...
- ...key accounts and segments, analyzing booking trends, production levels, and conversion opportunities. • Prepare individual sales targets and support the development of team-specific sales action plans that underpin the cluster revenue strategy. • Support the ADOSM in...
- ...property stakeholders. • Operational Support: Work closely with division heads to fill awareness gaps and achieve sustainability targets. Communication & Storytelling • Authentic Narratives: Support properties in identifying and communicating data-driven stories...
- ...of balances and documentation. ~ Identify upselling opportunities across rooms, suites, F&B outlets, and spa supporting revenue targets. ~ Enroll guests into loyalty programs such as Disloyalty, aiming to meet or exceed set conversion goals. ~ Uphold the...
- ...resort standards and guest preferences Monitor and analyze beverage costs, pricing strategies, and profitability to meet financial targets Conduct regular staff training sessions on beverage knowledge, service techniques, and customer engagement Resolve conflicts...
- ...recording of treatments and adherence to billing procedures. Contribute to achieving departmental revenue and guest satisfaction targets. Standards, Safety & Compliance: Maintain the highest standards of personal hygiene, grooming, and professional presentation....
- ...Maintain cleanliness and organization of service stations at all times. Financial & Quality Standards Support daily financial targets and operational goals of the outlet. Follow all financial handling procedures as per company guidelines. Maintain compliance...
- ...average check value. Monitor financial performance, including revenue, labor costs, and cost of sales, ensuring alignment with budget targets. Prepare forecasts, analyze trends, and implement action plans to improve profitability. Collaborate with marketing and...
- ...of the Executive Chef when required. Financial & Cost Control Monitor and control food and labor costs to meet departmental targets. Manage inventory, ordering, and stock rotation to minimize waste. Prepare forecasts and support budgeting processes. Health...
- ...programs and cross-functional activities. Commercial & Financial Performance: Support the achievement of departmental revenue targets through effective scheduling and service optimization. Promote spa services, wellness programs, and retail offerings to maximize...
- ...Ensure accurate recording of guest bookings and services. Contribute to achieving departmental revenue and guest satisfaction targets. Standards, Safety & Compliance: Uphold Raffles grooming, hygiene, and presentation standards at all times. Ensure compliance...
- ...efficiency, and financial performance Manage departmental budgets, control costs, and optimize resource allocation to achieve financial targets Coordinate with Rooms, Concierge, Butler Service, and other hotel departments to ensure seamless service delivery and a...
- ...level diplomatic functions, national day celebrations, and exclusive industry events. • Conduct a minimum of [15-20] proactive, targeted sales calls and schedule [15- 20] face-to-face client meetings per week with key decision-makers Internal Coordination &...
- ...pre-opening manning plan, recruitment, and onboarding of all team members. Ensure compliance with Saudi labor law, Saudization targets, and all related government requirements. Establish People & Culture policies, systems, and employee services including housing...