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- ...operations, you are shaping the heartbeat of the hotel. You are a culture driver, talent champion, and experience curator who understands that... ...hospitality. ~ Strong experience in pre-opening and ramp-up environments is highly advantageous. ~ Familiarity with Saudi Arabia...
- ...Supervise and coordinate daily transport operations, ensuring drivers and seaplane crews follow designated routes, schedules, and safety... ...staff, and transport personnel in activities such as passenger pick-up and drop-off, luggage handling, and vehicle/aircraft preparation...
- ...and monitor credit limits in alignment with client profiles and business objectives Monitor aging reports and proactively follow up on outstanding balances to maintain healthy cash flow and reduce DSO Lead collection efforts with professionalism, maintaining strong...
- ...body therapies, and wellness rituals in accordance with approved protocols. Ensure treatment rooms are prepared, sanitized, and set up to the highest standards prior to each service. Maintain proper handling, storage, and usage of spa products, linens, and...
- ...are correct by reconciling the banquet “Event short list” report which is provided by the Banquets manager on a daily basis. Follow-up on errors and discrepancies. Verify the balance of all interface postings to ensure all revenues have been posted. Verify and/or...
- ...sales records and client information Support the sales team with research, competitive analysis, and market information Follow up with clients on outstanding proposals and sales opportunities Qualifications ~2-3 years of experience in a sales coordination...
- ...visits, influencer stays, and broadcast crews, including itinerary design, filming coordination, hosting, briefing, approvals, and follow-up. • Ensure all hosted stays meet ultra-luxury hospitality standards and deliver meaningful coverage. • Support protocol teams...
- ...property offers a curated haven for the world’s most discerning travelers. Job Description Key Roles & Responsibilities Pick-up and Delivery : Responsible for the punctual and professional collection and delivery of all guest laundry and dry-cleaning items....
- ...Roles & Responsibilities Departmental Epicenter : Act as the central communication hub, coordinating butler services and following up on guest activities to ensure flawless service delivery. Pre-Arrival Preparation : Meticulously review arrival lists (ideally 7...
- ...standards aligned with ultra-luxury expectations. Physical Demands : Ability to stand for long periods and frequently lift or push/pull up to 50 lbs. Service Excellence : Adhere to Raffles' Local Standard Operating Procedures (LSOP) and Leading Quality Assurance (LQA)...
- ...sanitary kitchen environment at all times. Inspect and clean food preparation areas to ensure safe food-handling practices. Keep up to date with new products, recipes, and preparation techniques. Have a good understanding of all menu items, daily highlights, and...
- ...services, private wellness sessions, and special arrangements. Support service recovery efforts by ensuring prompt resolution and follow-up. Team Leadership & Development: Supervise and support spa therapists, fitness trainers, and recreation attendants to ensure...
- ...manner. Maintain a calm, polished, and welcoming tone at all times, regardless of call volume or complexity. Handle guest wake-up calls and special call requests accurately and punctually. Guest Assistance & Service Support: Assist guests with general inquiries...
- ...response plans and ensure the drills are carried out as per the project schedule and performance standards. Ensure HSE Inspectors follow up on contractor’s incident investigation reports are completed and corrective actions are identified and closed out to prevent a...
- ...established Accounting procedures, e.g. prepare payroll and gratuity reports Maintain all public areas to be presentable with specific set-ups at all times Maintain the inventory stock of all equipment on and off the property Post all contracted function sheets and give...
- ...Operational Excellence: Ensure accurate room assignment, billing, and payment processing in compliance with hotel policies. Maintain up-to-date guest profiles and reservations in the property management system. Coordinate closely with Housekeeping, Concierge, Butler...
- ...the stay. Handle guest feedback, requests, and concerns with empathy, professionalism, and a solutions-driven approach. Follow up on service recovery actions to ensure issues are fully resolved and guests depart with a positive impression. Coordinate bespoke amenities...
- ...Hotel: IC - The Red Sea Resort (RUHSI), Shura Island, The Red Sea, 48511 Searching for an opportunity that just adds up? We’re looking for a new Sales & Marketing Coordinator with a strong ability to support sales activities, coordinate marketing initiatives, and enhance...
- ...· Supervise Receptionists/Guest Service Agents, assisting them with issues that may arise and ensuring that all tasks are completed up to Raffles standards · Ensure staff have their breaks, according to the number of hours worked · Ensure that there is adequate staff...
- ...and ancient archaeological sites. Job Description THE POSITION The incumbent in this position is responsible for following up to materialize the budgeted revenues of all segments. The position focuses on hotel's national and international accounts in terms of...
- ...transportation, and exclusive local attractions. Handle all guest requests efficiently, creatively, and discreetly, ensuring prompt follow-up and flawless execution. Maintain detailed knowledge of guest preferences, special occasions, and cultural sensitivities to...
- ...accommodation when necessary. Address colleague welfare and concerns related to accommodation and privacy. Arrange airport pick-up and drop-off services in a timely manner. Coordinate with relevant teams to resolve maintenance issues and uphold hygiene...
- ...Reviews all guest issues with staff, ensures appropriate departments are contacted for resolution, approves recovery, and provides follow-up with guests and log is completed. Oversees all Concierge duties completed by staff, from transportation services to package...
- ...that they can trust you, to help and support them during their stay True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs True Responsiveness: is about...
- ...appropriate times to communicate daily events, schedules and requests. Coordinate guest requirements with other departments and follow up to ensure all queries are handled to maximum satisfaction. Process payments via multiple sources, close accounts and convert money...
- ...that they can trust you, to help and support them during their stay True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs True Responsiveness: is about...
- ...different, but you’ll mostly be responsible for: Responding promptly to guest requests in a friendly and professional manner, with follow-up to ensure satisfaction Handling incoming and outgoing calls accurately and efficiently Recording and controlling wake-up calls...
- ...rooms have enough supplies at all times as per standards. Request and log stock of supplies necessary for the treatment rooms. Set up the treatment rooms as per standards. Serve the welcome drink or other menu offerings to the guests when required. Maintain...
- ...that they can trust you, to help and support them during their stay. True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs. True Responsiveness: is about...
- ...Forms (PRFs). Review applications, provide feedback, and share shortlisted candidates with HODs. Coordinate interviews and follow up with departments. Conduct reference checks prior to offers. Collect and verify required candidate documentation. Liaise with...
