Sales Manager Transient

Company Description

About Faena

Faena creates cultural epicenters—living stages where art, design, and warm, attentive hospitality convene to craft a feast for the senses. We are a Cultural Embassy that invites guests to seek the extraordinary, shaping worlds that feel profoundly personal, welcoming, and alive.

“At Wadi Safar, we are shaping a new world where art, architecture, and nature live in harmony. Guided by a shared respect for culture and craft, this collaboration with Diriyah Company reflects our belief that beauty can elevate everyday life and inspire a new way of living.”

— Alan Faena

Job Description

The Role

As Sales Manager – Transient, you will be the driving force behind Faena Wadi Safar's individual business performance — building and managing a portfolio of corporate, leisure, diplomatic, and online travel accounts that deliver consistent, high-quality revenue across all transient segments.

Reporting to the Director of Sales, you will work on the frontlines of the hotel's commercial engine — prospecting new accounts, deepening existing relationships, and converting opportunities into revenue with the precision and elegance that defines the Faena brand.

This is a pre-opening role, which means you will be instrumental in establishing the hotel's presence in the market, signing our first corporate agreements, and building the account base that will sustain Faena Wadi Safar's transient performance for years to come.

What You Will Create

Account Management & Business Development

• Manage and grow a portfolio of corporate, diplomatic, OTA, and leisure accounts across local, regional, and international markets.
• Prospect and sign new corporate accounts, negotiating Local Negotiated Rates (LNRs) and preferred agreements that deliver measurable room night production.
• Conduct regular account calls, business reviews, and site inspections to maintain strong relationships and maximize share of wallet.
• Identify new business opportunities through market intelligence, competitor analysis, and proactive outreach.
• Represent Faena Wadi Safar at trade shows, networking events, and client entertainment opportunities.

OTA & Leisure Channel Management

• Manage relationships with key OTA partners, travel management companies (TMCs), and luxury travel consortia.
• Work closely with Revenue Management to ensure rate parity, channel optimization, and production targets are consistently met.
• Build and maintain relationships with luxury leisure agencies and travel advisors who drive high-value individual bookings.
• Develop and execute targeted leisure sales initiatives aligned with seasonal demand patterns and promotional calendar.

Diplomatic & Institutional Transient Business

• Identify and develop individual transient business from embassies, consulates, international organizations, and government-affiliated travelers.
• Build relationships with corporate travel coordinators and executive assistants managing high-frequency traveler accounts.
• Ensure seamless handling and recognition of VIP individual accounts in coordination with the Front Office and Guest Experience teams.

Pre-Opening Sales Activity

• Support the Director of Sales in building the transient account database and CRM from the ground up ahead of opening.
• Participate in pre-opening roadshows and sales blitzes in key feeder markets to position Faena Wadi Safar with priority accounts.
• Contribute to the development of the hotel's transient pricing strategy and segment mix targets.

Qualifications

Who You Are

• A driven and commercially minded sales professional with 3–5 years of hotel sales experience, ideally within the luxury or upper-upscale segment.
• Proven track record of managing a diverse transient account portfolio and consistently delivering against revenue targets.
• Experienced in corporate account management, LNR negotiation, and working with OTA and TMC partners.
• A natural relationship-builder who is persistent, polished, and knows how to turn a first meeting into a long-term account.
• Familiar with GDS platforms and hotel CRM/sales systems, with strong attention to detail in account documentation and pipeline management.
• Fluent in Arabic and English, with the interpersonal skills to connect equally with a corporate travel buyer, a luxury travel advisor, or a diplomatic account coordinator.
• Energized by the pace and opportunity of a pre-opening environment — ready to build something from the ground up and take ownership of results.
• Aligned with Faena's brand vision — passionate about luxury, service, and creating experiences that go far beyond a hotel stay.

Additional Information

What’s in it for you...

• Lots of opportunity to progress and switch it up as part of a global family of brands.
• Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!
• Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work
• The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture