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- Press space or enter keys to toggle section visibility Job Summary The Cluster Assistant Director of Sales supports the strategic and operational leadership of the Sales function for Rosewood AMAALA and Rosewood Red Sea. Based in Riyadh, this role plays...
- Company Description Raffles & Fairmont the Red Sea , positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. with 361 room, eleven distinct dining concepts, including overwater restaurant with views of ...
- ...continuous feedback to maintain high performance standards. Assist in performance evaluations, scheduling, and attendance... ...Communication: Liaise closely with Front Office, Guest Relations, Engineering, and Laundry to ensure seamless operations. Communicate room...
- ...continuous feedback to ensure high performance and consistency. Assist in performance evaluations, scheduling, and attendance... ...closely with Front Office, Guest Relations, Food & Beverage, Engineering, and Security to ensure seamless public area operations. Report...
- ...requests, and feedback in a professional and timely manner. Assist in coordinating VIP services, private wellness sessions, and... ...Communication: Coordinate closely with Front Office, Housekeeping, Engineering, and Guest Services to ensure seamless operations. Ensure...
- ...techniques Deliver warm, engaging, and professional service to all guests, ensuring their needs are anticipated and exceeded Assist guests with informed recommendations regarding menu items, ingredients, and preparation methods in a helpful and approachable manner...
- ...databases with personal information, practices, and "likes/dislikes" gleaned from observations and feedback. Administrative Support : Assist the Head Butler with administrative needs, including inventory control for butler supplies and preparing operational reports....
- ...luggage, and staff across the hotel. Provide warm, courteous, and professional service to all guests during transportation. Assist guests with boarding and exiting buggies, including elderly guests, VIPs, and families. Transport guests promptly between villas...
- ...Coordinate luggage handling, storage, and delivery with the highest standards of care, accuracy, and discretion. Personally assist guests when required to ensure exceptional service and satisfaction. Team Leadership & Supervision: Lead, coach, and supervise...
- ...inventories of lobby supplies and guest amenities, coordinating with butler admin supervisors for restocks. Service Recovery Support : Assist in logging and reporting guest complaints, tracking feedback, and ensuring swift corrective action is taken to uphold brand...
- ...starch, or folding shirts—are perfectly adhered to. Administrative Support : Accurately record guest and staff laundry charges and assist with tracking staff uniforms in a timely manner. Operational Assistance : Carry out general valet services as needed, including...
- ...Concierge to fulfill guest needs Ensure all guest preferences and special requests are recorded and communicated accurately Assist with VIP arrivals, special occasions, and personalized guest experiences Monitor guest satisfaction and follow up to ensure issues...
- ...ensure accurate scheduling and guest readiness. Communicate guest preferences, special requirements, and feedback effectively. Assist in preparing for special wellness experiences, packages, and guest requests. Commercial & Financial Performance: Promote and...
- ...stocked, fresh, and impeccably arranged. Guest Interaction & Service Support: Greet guests politely and professionally, offering assistance when appropriate while maintaining a discreet presence. Respond promptly and courteously to guest requests related to...
- ...Control : Accurately record guest charges in the Opera Property Management System , manage inventory for chemicals and supplies, and assist with departmental performance reports. Safety & Maintenance : Regularly check laundry machinery (e.g., filters, press covers)...
- ...to the department procedures. Monitor and maintain cleanliness and working conditions of own section equipment and supplies. Assist restaurant staff with their job functions to ensure optimum service to guest: when requested. Promote a cooperative working climate...
- ...Responsibilities: Personalized Service: Act as the primary point of contact for guests, providing intuitive and personalized assistance from pre-arrival to departure. Guest Arrival & Departure: Facilitate seamless check-in and check-out experiences within the privacy...
- ...battery levels, tire pressure, cleanliness) and ensure vehicles are kept in pristine condition at all times. Luggage Handling: Assist guests with the loading and unloading of luggage or personal items with the utmost care and professionalism. Operational Coordination...
- ...Chef at Raffles The Red Sea, you will support the kitchen team in delivering exceptional, 5-star culinary experiences. You will assist with mise en place, preparation, and service while maintaining the highest standards of quality, hygiene, and consistency. Job Description...
- ...ensuring seamless transitions and timing. Communicate guest preferences, special requests, and feedback accurately and promptly. Assist in organizing wellness events, private sessions, and bespoke guest experiences. Commercial & Financial Performance: Promote...
- ...recreational activities suitable for different age groups. Participate in resort events, celebrations, and seasonal programs. Assist in preparing activity schedules and creative concepts for children’s entertainment. Encourage creativity, teamwork, and learning...
- ...and presented according to Raffles standards and recipes. Monitor food quality, consistency, and portion control at all times. Assist in menu planning, recipe development, and seasonal menu changes. Support in forecasting, scheduling, and managing kitchen...
- ...Coordinate seamlessly with the Bell Team, Valet, and Front Office to manage guest luggage and transportation needs efficiently. Assist the Valet team with parking and retrieving guest vehicles in a responsible and timely manner. Maintain the highest standards of...
- ...correct number of hotel cars are on standby and that they meet all brand cleanliness and amenity standards. Luggage Handling : Assist guests with their baggage from the carousel to the vehicle, ensuring all items are handled with extreme care and correctly loaded....
- ...Departure Excellence : Warmly greet guests at the entrance within seconds of arrival, using their names and titles whenever possible. Assist with opening car doors and safely unloading or loading luggage. Luggage Management : Ensure the "safe keeping" of all incoming,...
- ...ensuring guests feel genuinely cared for. ~ Maintain effective communication with other departments (Housekeeping, Concierge, Engineering, F&B, Reservations) to fulfill guest needs swiftly. ~ Maintain detailed shift handovers, ensuring seamless team transitions...
- ...Service Excellence: Welcome guests to the wellness facilities and provide a warm, professional, and attentive service experience. Assist guests with facility orientation, including locker usage, amenities, and wellness areas. Anticipate guest needs by ensuring...
- ...to HACCP, food safety, and hygiene standards Control food costs by minimizing waste and ensuring proper stock handling (FIFO) Assist in menu planning, recipe development, and new dish trials when required Coordinate with other kitchen sections to ensure smooth...
- ...regardless of call volume or complexity. Handle guest wake-up calls and special call requests accurately and punctually. Guest Assistance & Service Support: Assist guests with general inquiries, hotel information, and service requests, ensuring timely follow-up....
- ...hotel requirements and deadlines. Review banquet event orders and consult with management for special requirements. Oversee and assist in unloading, receiving, sorting, stocking, securing, and distributing goods; ensure timely deliveries and proper rotation of stock...