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- ...and act as the key point of contact for guest and operational matters after hours. From VIP arrivals and service recovery to night audit, safety, and cross-department coordination, you will ensure every detail is handled with care while keeping the hotel running smoothly...
- ...focus on F&B operations. Review and analyze food and beverage costs, consumption, wastage, and inventory movement. Conduct and audit regular inventories, stock counts, transfers, and spoilage reports. Compare actual costs against budgets and forecasts,...
- ...Ensure adherence to all health, safety, and hygiene standards in line with local regulations and company policies. Conduct regular audits and ensure corrective actions are implemented promptly. Promote a safe working environment for colleagues and guests at all...
- ...relationships, procurement, and supply chain for spa and wellness products and services Conduct regular property inspections and quality audits to maintain operational standards and guest satisfaction levels Develop and execute marketing strategies to promote spa and...
- ...Service, Bell Desk, and other departments to ensure room readiness and guest satisfaction. Adhere to cash handling procedures and audit standards at all times. Standards, Etiquette & Brand Representation: Uphold Raffles grooming, etiquette, and communication...
- ...building initiatives Ensure full compliance with health, safety, and sanitation regulations, conducting regular inspections and audits Coordinate seamlessly between front-of-house and kitchen operations to optimize workflow and service efficiency Address guest...
- ...teams to balance security requirements with exceptional guest experiences Maintain detailed security records, documentation, and audit trails in compliance with organizational and regulatory standards Conduct regular security audits and inspections to verify adherence...