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- ...Respond to queries positively. Develop guest preference records and guest history. Follow through all endorsements at the concierge and ensure completion. Ensure that all luggage, messages, parcels, etc. are handled, delivered, retrieved or stored efficiently...
- ...hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. What will I be doing? As a Guest Relations Team Member, you will serve on the...
- ...position for you to demonstrate the following capabilities and distinctions: Previous experience in cash handling Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors Conflict resolution experience What will it be like to work...
- ...attractions, and events to provide knowledgeable recommendations to guests Qualifications Previous experience in front office, concierge, and/or spa roles in a luxury hotel setting Bachelor's degree in Hospitality Management or related field preferred Fluency...
- ...forecasting and strategic planning advice based on your knowledge of the target market. Working with the after sales team and concierge to ensure your clients are well prepared for each event and paid prior to the event. Identify new opportunities and follow them...