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- ...Description Raffles the Red Sea, located in the picturesque coastal city of Umluj, Saudi Arabia, is seeking an exceptional Chief Concierge to lead our concierge team and elevate our guest experience to new heights. As the Chief Concierge, you will be the face of our...
- ...after stays, ensuring guests feel genuinely cared for. ~ Maintain effective communication with other departments (Housekeeping, Concierge, Engineering, F&B, Reservations) to fulfill guest needs swiftly. ~ Maintain detailed shift handovers, ensuring seamless team...
- ...experiences, and leading a team of dedicated staff members. Manage and coordinate all front office operations, including reception, concierge, and guest services Lead, train, and motivate the front office team to deliver outstanding customer service Oversee the...
- ...and at the Reception/Front Desk at all times · Ensure that the entire Front Office and the surrounding areas and including Lobby, Concierge and Reception/Front Desk is continuously clean and tidy · Be fully competent in all reception and cashier duties · Cover all...
- ...interaction. · Mentor and inspire the Guest Relations team to embody the hotel’s standards and values. · Liaises closely with Concierge, and Fairmont Club for Hotel events, special VIP requests or preparations · Supervise the Guest Relations Supervisor/Officers and...