Concierge jobs in Umluj

Press space or enter keys to toggle section visibility OVERVIEW At Rosewood Red Sea, the Chief Concierge is responsible for leading the Concierge and Guest Services operation, ensuring guests receive seamless, personalized, and professional service across... 

Raffles & Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves...

 ...skills, and brand standards. Qualifications Qualifications & Experience: Minimum 2–3 years of experience in a luxury hotel concierge or guest relations role (5-star or ultra-luxury preferred). Les Clefs d’Or certification or eligibility is highly desirable.... 

 ...operational standards are maintained throughout the night. This role oversees the overnight Front Office operation, including Reception, Concierge, guest arrivals and departures, night audit, and related guest service functions. The Night Manager plays a key role in handling... 

 ...team in delivering refined service aligned with Rosewood’s luxury standards, while working closely with Housekeeping, Front Office, Concierge, Food & Beverage, Spa, Laundry, Engineering, and Florist to ensure all guest preferences, arrangements, and service expectations... 

 ...service recovery, cashiering, billing accuracy, and operational coordination across the resort. Working closely with Guest Relations, Concierge, Butler Services, Housekeeping, Engineering, Transportation, Spa, and Food & Beverage, this role ensures a refined and well-... 

 ...operation, ensuring exceptional service delivery at every stage of the guest journey. ~ Oversee the operations of the Guest Relations, Concierge, and Butler departments, ensuring seamless coordination, consistent service standards, and a personalized guest experience across... 

 ...dispatch system.  Assist with VIP movements and special guest transportation arrangements.  Coordinate closely with Bell Desk, Concierge, Front Office, and Valet teams.  Ensure accurate handling and safe movement of guest belongings when required.  Conduct... 

 ...maintain strong guest relationships to encourage loyalty, advocacy, and repeat visitation. Coordinate closely with Front Office, Concierge, Housekeeping, Food & Beverage, and other departments to ensure seamless service delivery. Monitor guest preferences, profiles,... 

 ...enjoys an unparalleled lifestyle experience. Oversee all aspects of residential operations, including housekeeping, maintenance, concierge services, and guest relations Develop and implement strategic initiatives to enhance resident satisfaction and loyalty Lead,... 

 ...storytelling around the resort’s offerings. Inter-Departmental Liaison: Ensure seamless coordination with Culinary, Housekeeping, and Concierge teams to enhance guest experiences across all touchpoints. Brand Philosophy: Uphold the brand’s "Emotional Luxury" philosophy,... 

 ...with the utmost care and professionalism. Operational Coordination: Maintain constant communication with the Front Office and Concierge teams to ensure timely guest pickups and drop-offs. Sustainability: Adhere to the resort’s sustainability ethos by managing vehicle... 

 ...immediately (e.g., "Mr. [Name], welcome to [City], I hope you had a pleasant flight"). Logistics Management : Coordinate with the Chief Concierge to ensure the correct number of hotel cars are on standby and that they meet all brand cleanliness and amenity standards.... 

 ...Manage departmental budgets, control costs, and optimize resource allocation to achieve financial targets Coordinate with Rooms, Concierge, Butler Service, and other hotel departments to ensure seamless service delivery and a personalized guest journey Ensure... 

 ...knowledge about the hotel's heritage, local attractions, and facilities. Operational Support : Coordinate with the Front Desk, Concierge, and Valet teams to ensure seamless guest transitions. Deliver messages, newspapers, and parcels promptly to guest rooms.... 

 ...Maintain up-to-date guest profiles and reservations in the property management system. Coordinate closely with Housekeeping, Concierge, Butler Service, Bell Desk, and other departments to ensure room readiness and guest satisfaction. Adhere to cash handling procedures... 

 ...resolved and guests depart with a positive impression. Coordinate bespoke amenities, surprises, and experiences in collaboration with Concierge, Butler Service, and F&B teams. VIP & Special Handling: Coordinate arrival, in-house, and departure arrangements for VIPs,... 

 ...in-house, and departure arrangements, ensuring all preferences and amenities are delivered accurately. Coordinate closely with Concierge, Butler Service, Housekeeping, and Food & Beverage to execute bespoke guest experiences. Maintain strong relationships with internal... 

 ...departments are contacted for resolution, approves recovery, and provides follow-up with guests and log is completed. Oversees all Concierge duties completed by staff, from transportation services to package amenities and arrangements. Has complete knowledge of the...