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- ...spirit of SLS The Red Sea . Key Responsibilities Handle internal and external guest communications promptly and professionally,... ...requests with relevant departments, including Housekeeping, Engineering, Room Service, Front Office, and other operational teams. Log...
- ...privacy and evidence-handling standards. • Coordinate with Engineering, IT, or relevant departments to report system faults, door lock... ...Aid / CPR / AED where trained and required, and coordinate with internal and external emergency responders. • Gather facts, document...
- ...of outlet ambiance, service delivery, product presentation, cleanliness, hygiene, and operational readiness. Collaborate with Engineering, Housekeeping, and other hotel departments to maintain the venue to luxury lifestyle standards. Lead, mentor, and inspire a high...
- ...implement cost control procedures and best practices across departments Generate regular cost reports and financial statements for internal stakeholders Collaborate with department heads to develop cost reduction initiatives and efficiency improvements Maintain...
- ...levels based on operational requirements and business forecasts. Ensure all purchasing activities comply with company policies, internal controls, and local regulations. Identify and manage supply chain risks, including shortages, delays, and supplier performance...
- ...purchase prices, purchase orders, and supplier-related cost information. Review storeroom procedures, consumption records, and internal transfers to ensure accurate cost allocation and control. Coordinate with Culinary and F&B teams on recipe costing, portion control...
- ...briefings, coaching, and on-the-job training. Respond to guest requests and ensure proper follow-up. Coordinate with Front Office, Engineering, Laundry, and other resort departments. Monitor housekeeping supplies, amenities, linen, equipment, pantries, and trolleys....
- ...and continuous improvement. Coordination & Communication: Liaise closely with Front Office, Guest Relations, Housekeeping, Engineering, and F&B to ensure seamless guest experiences. Coordinate wellness offerings with other departments to create integrated luxury...
- ...Degree from a recognized school for Tourism and Hotel Management is often required. Cultural Savvy : Deep understanding of international luxury traveler expectations and, depending on the location, local etiquette Communication : Exceptional English proficiency...
- ...reservations, transportation, special arrangements, and Concierge services provided. Coordinate closely with Front Office, Housekeeping, Engineering, F&B, Guest Relations, and other departments to ensure seamless service delivery. Maintain a professional, organized, and well...
- ...overall service standards throughout the night. Serve as the overnight emergency response lead and coordinate with Security, Engineering, and other relevant teams when incidents occur. Ensure compliance with hotel safety, security, health, hygiene, and emergency...
- ...satisfaction across all dining venues Collaborate with executive chef to create innovative menus that reflect local flavors and international trends Establish and maintain strict quality control and food safety standards across all operations Manage inventory and...
- ...providing accurate and timely reports to senior management. Work closely with Culinary, Front Office, Housekeeping, Stewarding, Engineering, and other hotel departments to ensure seamless operations and an integrated guest experience. Conduct regular briefings and...
- ...developing, implementing, and maintaining security policies, procedures, and protocols aligned with Saudi Arabian regulations and international hospitality standards Supervise and coordinate security staff, including scheduling, training, performance monitoring, and...
- ...and laundry equipment through effective maintenance, timely repairs, and proactive technical support. Working as part of the Engineering team, you will support daily operations by maintaining critical equipment, identifying potential issues, and delivering reliable...
- ...high-end restaurant is highly preferred Culinary diploma or professional kitchen certification required Strong knowledge of international cuisine (specialty cuisine is an advantage) Proven understanding of HACCP and food safety standards Ability to work...
- ...operations, ensuring consistent adherence to SOPs, SLS brand standards, and service guidelines. Coordinate closely with Housekeeping, Engineering, Security, and other departments to resolve operational and guest-related matters efficiently. Monitor room status, Out of...
- ...of excellence, accountability, and continuous improvement Ensure compliance with all local regulations, safety protocols, and international hospitality standards specific to Saudi Arabian operations Maintain and enhance guest satisfaction levels by implementing...
- ...oversee security policies, procedures, and protocols across all cluster properties to ensure compliance with local regulations and international best practices Lead, train, and supervise security personnel, conducting regular performance reviews and fostering a culture...
- ...discerning travelers. Job Description Key Responsibilities Telephone & Communication Excellence: Answer all incoming and internal calls promptly using the approved Raffles greeting and etiquette standards. Accurately route calls, take messages, and provide...
- ...feedback or concerns when appropriate. Coordination & Communication: Work closely with Front Desk, Concierge, Housekeeping, Engineering, and Food & Beverage to ensure seamless service delivery. Communicate guest preferences and special instructions clearly...
- ...smoothly, being the main point of communication for Reception and all other operating departments, such as Butler, Housekeeping and Engineering. GROOMING Our appearance is a reflection of who we are, and our grooming should project a professional image at work;...
- ...marble polishing, carpet shampooing, and special setups for VIP arrivals or events. Departmental Collaboration : Liaise with Engineering, Front Office, and F&B to address maintenance needs or guest concerns promptly. Resource Management : Monitor the usage and inventory...
- ...responsible for following up to materialize the budgeted revenues of all segments. The position focuses on hotel's national and international accounts in terms of individual bookings. KEY ROLES & RESPONSIBILITIES · Ensure all reservation enquires are professionally...
- ...and execute the hotel’s Public Relations strategy, manage media relationships, oversee high-impact events, and ensure consistent internal and external communication aligned with brand and corporate standards. You will act as the guardian of the hotel’s public image...