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- ...cleanliness of treatment rooms, locker areas, relaxation lounges, gym facilities, and public wellness spaces. Replenish towels, linens,... ...use. Monitor equipment and facilities, reporting any maintenance issues promptly. Guest Experience & Service Excellence:...
- ...daily operations of the spa, fitness center, and recreation facilities, ensuring efficient and consistent service delivery. Conduct... ..., guest preferences, and operational updates. Report maintenance issues, equipment malfunctions, and safety concerns promptly....
- ...transportation for guests between villas, dining venues, and resort facilities, ensuring a smooth and comfortable journey. Personalized... ...safety protocols, and KSA driving regulations. Vehicle Maintenance: Conduct daily pre-shift inspections of buggies (battery...
- ...update guest details, payment methods, preferences, and special requests in the property management system. Clearly explain hotel facilities, rates, booking terms, cancellation policies, and promotional offers. Process reservation modifications, cancellations, and no...
- ...experience in luxury hospitality operations Minimum 3 years of direct experience managing exclusive lounges, clubs, or residence facilities Proven track record of leading and developing high-performing teams in upscale hospitality environments Demonstrated...
- ...storage, and usage of spa products, linens, and equipment. Ensure all equipment is clean, safe, and functioning, reporting any maintenance issues promptly. Adhere strictly to treatment standards, timing, and service quality benchmarks. Guest Experience & Service...
- ...be able to stand for long periods and lift heavy luggage. Knowledge : Deep familiarity with airport terminal layouts, hotel facilities, and local area highlights to answer guest inquiries during the initial greeting. Additional Information Understanding of Ultra...
- ...Operational Support : Attend daily briefings and carry out valet services as needed, including the delivery of linen. Area Maintenance : Keep the working area clean, organized, and professional at all times. Qualifications Qualifications & Attributes...
- ...Inter-Departmental Liaison : Track and monitor service requests performed by other departments—such as Turndown (Housekeeping), Maintenance, or F&B—to ensure they meet Raffles’ strict timelines and standards. Operational Coordination : Manage the departmental workflow...
- ...in the lobby to offer assistance. Act as a "storyteller" by sharing knowledge about the hotel's heritage, local attractions, and facilities. Operational Support : Coordinate with the Front Desk, Concierge, and Valet teams to ensure seamless guest transitions. Deliver...
- ...requests, and concerns with professionalism, empathy, and a solution-oriented approach. Maintain comprehensive knowledge of hotel facilities, services, events, and local attractions to provide informed guidance. Record and communicate guest preferences, special...
- ...required Coordinate with other kitchen sections to ensure smooth service operations Ensure cleanliness, organization, and proper maintenance of kitchen equipment Follow hotel policies, grooming standards, and health & safety regulations Qualifications Minimum 3...
- ...business, operating budgets and standards of service To recruit and select Banquet employees Ensure proper care, security and maintenance of Banquet equipment through proper supervision of service personnel, including outside contractors Assume responsibility for...
- ...guidelines, and equipment handling protocols. Ensure compliance with health, safety, and environmental standards. Report any maintenance issues, damages, or safety hazards immediately to the appropriate department. Operational Support: Assist with special...
- ...join our team in Umluj, Saudi Arabia. This key leadership role will be responsible for overseeing all engineering operations and maintenance activities for our luxurious resort, ensuring the highest standards of quality and guest satisfaction. Lead and manage the engineering...
- ...control policies. This role manages core purchasing functions such as receiving and delivering supplies, maintaining organized storage facilities, and ensuring accurate filing systems for hotel inventory. Additionally, the Purchasing Manager supervises receiving clerks,...