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- ...systems Kitchen & laundry equipment Ensure all plant rooms, equipment, and facilities operate at optimal efficiency and safety standards . Lead preventive and predictive maintenance programs for all hotel assets. 02. Acting Leadership / Replacement Duties...
- ...transportation for guests between villas, dining venues, and resort facilities, ensuring a smooth and comfortable journey. Personalized... ...safety protocols, and KSA driving regulations. Vehicle Maintenance: Conduct daily pre-shift inspections of buggies (battery...
- ...daily operations of the spa, fitness center, and recreation facilities, ensuring efficient and consistent service delivery. Conduct... ..., guest preferences, and operational updates. Report maintenance issues, equipment malfunctions, and safety concerns promptly....
- ...cleanliness of treatment rooms, locker areas, relaxation lounges, gym facilities, and public wellness spaces. Replenish towels, linens,... ...use. Monitor equipment and facilities, reporting any maintenance issues promptly. Guest Experience & Service Excellence:...
- ...arrivals, departures, and special programs by ensuring all arrangements are clearly communicated and executed. Promote resort facilities, services, and experiences to enhance guest engagement and support revenue opportunities. Lead, motivate, and develop the Concierge...
- ...excellence, ensuring that every guest-facing and back-of-house system performs flawlessly at all times. This role transcends routine maintenance, requiring agility, precision, and a service-driven mindset to uphold Rosewood’s A Sense of Place philosophy comfort, safety,...
- ...operational execution. ~ Maximize revenue opportunities through upselling, inventory management, and promotion of resort services and facilities. ~Lead the Front Office upselling program and monitor performance against targets. ~ Manage departmental budgets, labor...
- ...update guest details, payment methods, preferences, and special requests in the property management system. Clearly explain hotel facilities, rates, booking terms, cancellation policies, and promotional offers. Process reservation modifications, cancellations, and no...
- ...seamless operations. Communicate room status updates accurately and promptly through the property management system. Report maintenance issues, damages, and safety concerns to the relevant departments without delay. Standards, Safety & Compliance: Enforce...
- ...experience in luxury hospitality operations Minimum 3 years of direct experience managing exclusive lounges, clubs, or residence facilities Proven track record of leading and developing high-performing teams in upscale hospitality environments Demonstrated...
- ...and FIFO standards. Follow all health, safety, and emergency procedures, including evacuation protocols. Report hazards and maintenance issues through the appropriate systems. Maintain effective communication with colleagues and management. Attend all...
- ...storage, and usage of spa products, linens, and equipment. Ensure all equipment is clean, safe, and functioning, reporting any maintenance issues promptly. Adhere strictly to treatment standards, timing, and service quality benchmarks. Guest Experience & Service...
- ...Inter-Departmental Liaison : Track and monitor service requests performed by other departments—such as Turndown (Housekeeping), Maintenance, or F&B—to ensure they meet Raffles’ strict timelines and standards. Operational Coordination : Manage the departmental workflow...
- ...with Front Office, Guest Relations, Food & Beverage, Engineering, and Security to ensure seamless public area operations. Report maintenance issues, damages, and safety concerns promptly. Ensure accurate communication of public area readiness for events and high-...
- ...Management System , manage inventory for chemicals and supplies, and assist with departmental performance reports. Safety & Maintenance : Regularly check laundry machinery (e.g., filters, press covers) for defects and ensure staff use all equipment and cleaning chemicals...
- ...guidelines, and equipment handling protocols. Ensure compliance with health, safety, and environmental standards. Report any maintenance issues, damages, or safety hazards immediately to the appropriate department. Operational Support: Assist with special...
- ...in the lobby to offer assistance. Act as a "storyteller" by sharing knowledge about the hotel's heritage, local attractions, and facilities. Operational Support : Coordinate with the Front Desk, Concierge, and Valet teams to ensure seamless guest transitions. Deliver...
- ...be able to stand for long periods and lift heavy luggage. Knowledge : Deep familiarity with airport terminal layouts, hotel facilities, and local area highlights to answer guest inquiries during the initial greeting. Additional Information Understanding of Ultra...
- ...control policies. This role manages core purchasing functions such as receiving and delivering supplies, maintaining organized storage facilities, and ensuring accurate filing systems for hotel inventory. Additionally, the Purchasing Manager supervises receiving clerks,...
- ...Operational Support : Attend daily briefings and carry out valet services as needed, including the delivery of linen. Area Maintenance : Keep the working area clean, organized, and professional at all times. Qualifications Qualifications & Attributes Experience...
- ...required Coordinate with other kitchen sections to ensure smooth service operations Ensure cleanliness, organization, and proper maintenance of kitchen equipment Follow hotel policies, grooming standards, and health & safety regulations Qualifications Minimum 3...
- ...requests, and concerns with professionalism, empathy, and a solution-oriented approach. Maintain comprehensive knowledge of hotel facilities, services, events, and local attractions to provide informed guidance. Record and communicate guest preferences, special...