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- ...company policies, and ethical standards. Manage the People & Culture budget and oversee People & Culture administration, including payroll, benefits, and HRIS. Analyze People & Culture metrics to identify trends and make data-driven decisions that improve efficiency...
- ...detailed reports on receivables, bad debts, and credit risk to the Director of Finance and leadership team Support month-end closing processes related to accounts receivable, including reconciliations and provisions Collaborate with auditors and provide required...
- ...detailed cost analysis, tracking food and beverage costs, consumption patterns, and inventory movements Lead inventory management processes including stock takes, audits, and variance analysis to ensure accuracy and accountability Compare actual costs against budgets...
- ...property management system. Clearly explain hotel facilities, rates, booking terms, cancellation policies, and promotional offers. Process reservation modifications, cancellations, and no-show procedures in line with hotel policies. Deliver service that is friendly,...
- ...departmental targets. Manage inventory, ordering, and stock rotation to minimize waste. Prepare forecasts and support budgeting processes. Health, Safety & Hygiene Ensure full compliance with food safety standards, hygiene regulations, and HACCP procedures....
- ...regulatory requirements Maintain accurate purchasing records, including purchase orders, contracts, and supplier documentation Drive process improvements through procurement systems, automation, and reporting tools Lead and develop the purchasing team, fostering a...
- ...and events Maintain and update customer relationship management (CRM) systems with accurate client information and sales data Process client inquiries, reservations, and orders in a timely and professional manner Prepare and organize sales proposals, contracts,...
- ...world’s most discerning travelers. Job Description Key Responsibilities Quality Assurance & Inspection : Counter-check all processed items to ensure they are spotlessly clean, damage-free, and properly pressed before delivery. Operational Leadership :...
- ...maintain consistency in food presentation, service rituals, hygiene, and safety standards. Monitor inventory levels, ordering processes, and cost controls, ensuring optimal stock management while minimizing waste. Ensure compliance with HACCP, local regulations,...
- ...offers a curated haven for the world’s most discerning travelers. Job Description Key Roles & Responsibilities Laundry Processing : Handle washing, dry cleaning, and pressing according to procedures established by the Laundry Manager. Chemical Management...
- ...applications and assess creditworthiness of corporate clients and travel agencies Manage accounts receivable and oversee debt collection processes Collaborate with sales and finance teams to establish credit limits and terms for clients Monitor and report on credit...
- ...any existing damage, stains, or items left in pockets (e.g., jewelry, cash) and report these to a supervisor immediately before processing. Adherence to Brand Standards : Ensure all Raffles and LQA standards are strictly followed during the pick-up and delivery process...
- ...systems for hotel inventory. Additionally, the Purchasing Manager supervises receiving clerks, streamlines shipping and receiving processes, and maintains tracking systems for all transactions, including guest package signatures. By implementing best practices in inventory...
- ...coordination, service contracts, and support agreements. Support user access management, system permissions, and onboarding/offboarding processes. Provide IT support during critical hotel operations, pre-opening activities, and special events. Ensure compliance with...
- ...ordering food and beverages to their rooms, delivering exceptional service that reflects our commitment to luxury hospitality. You will process orders with accuracy and efficiency while providing personalized recommendations and ensuring every guest interaction exceeds...
- ...island, dormant volcanoes, rich marine habitat, and ancient archaeological sites. Job Description RESERVATIONS HANDLING • PROCESS INDIVIDUAL AND GROUP RESERVATION REQUESTS EFFICIENTLY AND ACCURATELY THROUGH OPERA / ACCOR SYSTEMS. • RESPOND PROMPTLY TO INQUIRIES...
- ...MONITOR AND ANALYZE RESERVATION TRENDS, ADJUSTING STRATEGIES AS NEEDED TO OPTIMIZE PERFORMANCE • ENSURE ALL RESERVATIONS ARE PROCESSED ACCURATELY AND EFFICIENTLY, ADHERING TO COMPANY POLICIES AND PROCEDURES • COLLABORATE WITH REVENUE MANAGEMENT, SALES, AND FRONT...
- ...while ensuring guest satisfaction and loyalty. Operational Excellence: Ensure accurate room assignment, billing, and payment processing in compliance with hotel policies. Maintain up-to-date guest profiles and reservations in the property management system....
- ...as the single point of contact for all communications, always ensuring absolute discretion and confidentiality. Bespoke Sales Process & Itinerary Curation • Manage the entire sales process for highly complex and confidential bookings, which often involve extensive...