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- ..., spa, retail, and guest experiences Conduct detailed cost analysis, tracking food and beverage costs, consumption patterns, and inventory... ...actionable insights that drive both operational and financial performance Fluent in English and Arabic Ability to thrive in a fast...
- ...segmentation, source codes, and reservation data for reporting and analysis. Manage room inventory and availability using Opera Cloud... ...members. Participate in team briefings and contribute to performance targets and service initiatives. Run and review daily...
- ...standards of luxury, reliability, and consistency Monitor supplier performance and take corrective action where needed to protect service... ...readiness Manage procurement budgets, conduct cost analysis, and identify efficiencies without compromising quality Ensure...
- ...courteous responses Track sales metrics, pipeline data, and performance reports for management review Coordinate logistics for... ...information Support the sales team with research, competitive analysis, and market information Follow up with clients on outstanding...
- ...and terms for clients Monitor and report on credit portfolio performance, identifying trends and potential risks Negotiate payment... ...Credit Executive (CCE) preferred Strong knowledge of financial analysis and credit risk assessment techniques Proficiency in...
- ...budgets, ensuring responsible tracking, forecasting, and ROI analysis. • Ensure that all external agencies, local or global, adhere... ...teams for oversight and approval. ANALYTICS, REPORTING & PERFORMANCE MANAGEMENT • Monitor, analyze, and report monthly media coverage...
- ...of excellence and accountability Manage staff scheduling, performance evaluations, and professional development initiatives Maintain... ...expertise in budget management, cost control, and financial analysis Excellent communication and interpersonal skills with the ability...
- ...customer engagement Conduct market research and competitive analysis to identify opportunities and inform strategic decision-making... ...luxury hospitality sector Monitor and analyze marketing performance metrics, campaign effectiveness, and brand sentiment to optimize...
- ...communities. • Goal Alignment: Ensure property-level goals remain strictly aligned with group ambitions. Implementation & Analysis • Milestone Tracking: Coordinate the implementation of plans by cascading high-level goals into specific actions and milestones...
- ...Build strategic partnerships with beverage brands, suppliers and collaborators to support quality, visibility and commercial performance. Monitor beverage cost, pricing, inventory, wastage, Micros integrity and revenue performance in coordination with Finance, Purchasing...
- ...high service standards, strong morale, and operational consistency. Manage scheduling, shift coverage, briefings, coaching, and performance follow-up across the team. Support recruitment, training, and development of Concierge and Guest Services associates....
- ...support efficiency and control wastage. · Lead, coach, and develop the Butler team to ensure high service standards and strong team performance. · Conduct daily briefings, training sessions, and performance follow-up with the team. · Review and update Butler SOPs and...
- ...environment, the Duty Engineer represents the frontline of technical excellence, ensuring that every guest-facing and back-of-house system performs flawlessly at all times. This role transcends routine maintenance, requiring agility, precision, and a service-driven mindset to...
- ...operational insight and imaginative problem-solving, the Assistant Director of Engineering contributes to shaping a distinctive, high-performance environment that sets the property apart from traditional hospitality norms. JOB RESPONSIBILITIES 01. Department...
- ...service standards across all front-facing touchpoints, while ensuring operational excellence, team engagement, and strong commercial performance. The Director of Front Services will provide strategic leadership across Front Office operations, drive guest satisfaction,...
- ...and associates to build a confident, polished and accountable service culture. Support recruitment, onboarding, training plans, performance follow-up and succession planning within the division. Act on behalf of the Director of Food and Beverage when required,...
- ...detailed pre-service briefings covering guest profiles, dietary needs, menu notes and service priorities. • Monitor associate performance to ensure refined, confident and personalized service delivery. • Support revenue performance through premium product knowledge...
- ...contribute to overall hotel operations. Uphold grooming and presentation standards at all times. Additional Responsibilities Perform any additional duties or special projects assigned by management. Demonstrate accountability and ownership within the workplace....
- ...communicate priorities, VIP movements, and quality expectations. Provide on-the-job training and continuous feedback to maintain high performance standards. Assist in performance evaluations, scheduling, and attendance monitoring. Coordination & Communication:...
- ...priorities. Ensure appropriate staffing levels and duty allocations are maintained at all times. Provide on-the-job training, performance feedback, and support to develop team excellence. Operational Control & Coordination: Coordinate closely with Front Desk,...
- ...feedback effectively. Assist in preparing for special wellness experiences, packages, and guest requests. Commercial & Financial Performance: Promote and recommend spa treatments, wellness programs, and retail products suited to guest needs. Support upselling and...
- ...The Sous Chef plays a critical role in maintaining operational efficiency, controlling costs, and fostering a positive and high-performing kitchen environment in line with Raffles’ luxury standards. Qualifications Key Responsibilities: Kitchen Operations...
- ...opportunities to improve the controls in their areas as they relate to F&B. · Prepare any reports as requested by managemen.t · To perform any other duties that may be assigned from time to time by management. Qualifications PERSONAL ATTRIBUTES · Must be willing...
- ...to prepare for companion preferences and special requirements. Inter-Departmental Liaison : Track and monitor service requests performed by other departments—such as Turndown (Housekeeping), Maintenance, or F&B—to ensure they meet Raffles’ strict timelines and...
- ...guest charges in the Opera Property Management System , manage inventory for chemicals and supplies, and assist with departmental performance reports. Safety & Maintenance : Regularly check laundry machinery (e.g., filters, press covers) for defects and ensure staff...
- ...training and succession planning to build future culinary leaders. Lead by example, fostering a respectful, inclusive, and high-performance kitchen culture. Assist in managing culinary budgets, food cost control, and labor efficiency. Monitor purchasing,...
- ...readiness. · Handle guest feedback and service recovery with urgency, confidence and discretion. · Drive upselling, average check performance and revenue awareness without compromising guest comfort. · Train and coach associates on menu knowledge, beverage confidence,...
- .... Basic communication skills and polite guest interaction. Time management and organizational skills. Physical stamina to perform cleaning tasks throughout the shift. Personal Attributes: Neat, well-groomed, and professional appearance. Discreet, respectful...
- ...communicate priorities, VIP movements, and quality expectations. Provide on-the-job training and continuous feedback to ensure high performance and consistency. Assist in performance evaluations, scheduling, and attendance monitoring. Coordination & Communication:...
- ...enhance efficiency while maintaining the luxury lifestyle experience expected by our guests and owners Monitor and analyze key performance metrics, including guest satisfaction scores, operational efficiency, and financial performance Manage departmental budgets,...