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- ...system implementation. Oversee kitchen commissioning, equipment testing, and snagging to ensure operational readiness. Recruit,... ...Lead by example, fostering a respectful, inclusive, and high-performance kitchen culture. Assist in managing culinary budgets, food...
- ...leadership, this role ensures the reliability, security, and optimal performance of all IT infrastructure and systems—enabling seamless hotel... ...Support new system implementations, upgrades, patches, and testing activities. Maintain accurate IT documentation, asset...
- ...) in a timely manner. Maintain accurate audit trails and supporting documentation. Support pre-opening revenue setup, system testing, and SOP implementation. Assist with internal and external audits and ensure compliance with control standards. Qualifications...
- ...documentation, and audit trails. Prepare daily, weekly, and monthly AR and collections reports. Support pre-opening AR setup, system testing, and SOP implementation. Assist with month-end, year-end closing, and audit requirements. Qualifications & Experience: ~...
- ...feedback effectively. Assist in preparing for special wellness experiences, packages, and guest requests. Commercial & Financial Performance: Promote and recommend spa treatments, wellness programs, and retail products suited to guest needs. Support upselling and...
- ...philosophy and ultra-luxury service standards. This role plays a critical part in the pre-opening phase by building a diverse, high-performing workforce across all departments, supporting operational readiness, and embedding Rosewood’s A Sense of Place® and service...
- ...Collaborate with sales and finance teams to establish credit limits and terms for clients Monitor and report on credit portfolio performance, identifying trends and potential risks Negotiate payment plans and resolve disputes with delinquent accounts Ensure...
- ...enhance efficiency while maintaining the luxury lifestyle experience expected by our guests and owners Monitor and analyze key performance metrics, including guest satisfaction scores, operational efficiency, and financial performance Manage departmental budgets,...
- ...to prepare for companion preferences and special requirements. Inter-Departmental Liaison : Track and monitor service requests performed by other departments—such as Turndown (Housekeeping), Maintenance, or F&B—to ensure they meet Raffles’ strict timelines and...
- ...reservations, reception, locker/hydro circuits, treatment delivery, retail, and facility upkeep. Recruit, coach, and develop a high-performing international team with certification compliance and succession plans. Curate and negotiate brand/retail partnerships;...
- ...team. Support talent development, succession planning, and the growth of future leaders within the Raffles family. Financial Performance & Commercial Focus: Drive revenue growth through strategic upselling, promotions, and optimization of average check value....
- ...teams to ensure seamless guest transitions. Deliver messages, newspapers, and parcels promptly to guest rooms. Qualifications Performance Standards & Requirements Grooming : Uphold impeccable grooming and personal presentation standards aligned with ultra-luxury...
- ...and guest service Lead, train, and motivate breakfast team members to deliver outstanding customer service and maintain high performance standards Ensure compliance with food safety, health, and hygiene regulations at all times Monitor food quality, presentation...
- ...Lead, train, and motivate the breakfast team, fostering a culture of excellence and accountability Manage staff scheduling, performance evaluations, and professional development initiatives Maintain strict food safety, hygiene, and sanitation standards in compliance...
- ...efficiency that define the Fairmont brand. Supervise and manage breakfast service staff, including scheduling, training, and performance management Ensure consistent delivery of high-quality breakfast service that exceeds guest expectations Monitor food safety...
- ...excellence in sales calls, client visits, entertainment, and consistent reporting to ensure full visibility of market activities and performance. Key Responsibilities: Develop and execute sales strategies to achieve revenue targets for assigned segment. Identify,...
- ...forecasting, and cost management. Excellent leadership, communication, and interpersonal skills with a track record of building high-performing teams. Deep understanding of global luxury hospitality trends and guest expectations, with cultural sensitivity and...
- ...and promptly. Assist in organizing wellness events, private sessions, and bespoke guest experiences. Commercial & Financial Performance: Promote and recommend spa treatments, wellness programs, and retail products aligned with guest needs. Support revenue...
- ...mitigation actions, and manage bad debt provisions. Prepare and present regular reports on credit exposure, AR aging, and collection performance. Ensure compliance with audits, internal controls, and corporate governance requirements. Qualifications & Experience: ~...
- ...upselling strategies, and guest engagement techniques to drive revenue and loyalty. Support in training new colleagues and monitoring performance through coaching and daily briefings. Coordinate with the Restaurant Manager and Chef for menu knowledge, special promotions,...
- ...Leadership & Development: Supervise and support spa therapists, fitness trainers, and recreation attendants to ensure consistent performance and service standards. Conduct daily briefings to communicate operational priorities, guest movements, and departmental...
- ...guest experiences in our luxury resort setting. Supervise and manage food and beverage staff, including scheduling, training, and performance evaluations to ensure a motivated and skilled team Maintain consistent service quality and operational standards across all F&...
- ...implement cost-control measures while maintaining quality Train, onboard, and develop team members through regular coaching, performance feedback, and skill-building initiatives Ensure full compliance with health, safety, and sanitation regulations, conducting regular...
- ...STRATEGIES TO MAXIMIZE REVENUE AND OCCUPANCY • MONITOR AND ANALYZE RESERVATION TRENDS, ADJUSTING STRATEGIES AS NEEDED TO OPTIMIZE PERFORMANCE • ENSURE ALL RESERVATIONS ARE PROCESSED ACCURATELY AND EFFICIENTLY, ADHERING TO COMPANY POLICIES AND PROCEDURES •...
- ...procedures. Key Roles & Responsibilities · Communicate to customers (internal and external) in a polite and courteous manner · Perform duties and responsibilities in a confidential manner when applicable · Type and prepare a variety of documents such as letters,...
- ...inventory for toys and supplies, coordinate with departments like Housekeeping and Engineering, and assist with staff scheduling and performance appraisals. Qualifications Requirements & Qualifications Education : A degree or certification in Early Childhood...
- ...compliance and approvals. Support crisis communications and reputation management initiatives. Manage PR agencies, budgets, and performance reporting. Monitor media coverage, sentiment, and PR KPIs, providing insights to leadership. Qualifications & Experience:...
- ...Drive training initiatives focused on craftsmanship, attention to detail, and intuitive, personalized service. Manage team performance, scheduling, and succession planning, building a strong and sustainable talent pipeline. Create a positive and high-performance...
- ...Manage and nurture key global Leisure and MICE accounts, ensuring long-term partnerships. Support revenue delivery through performance analysis, forecasting, and market intelligence. Provide day-to-day leadership, coaching, and guidance to the Sales team. Collaborate...
- ...elevate the food and beverage offerings across all Raffles & Fairmont properties in the Red Sea region Oversee the financial performance of all F&B outlets, including budgeting, cost control, and revenue optimization Lead and inspire a large team of F&B professionals...