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- ...Ensures employees are treated fairly and equitably. • Strives to improve service performance. • Provides feedback to employees based... ...Procedures (SOPs and LSOPs) and support the Peer Review Process. • Ensures property policies are administered fairly and consistently...
- ...., dishwashers, kitchen helpers, etc.). Strives to continually improve guest and employee satisfaction while maintaining the operating... ...Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. • Ensures property policies are administered fairly and...
- ...presentation discussions and purchase deliberations. Manage activation process from site's perspective (own and resolve challenges as they... ...and contractual provisions) and make recommendations to improve and enhance future programs/events. Maintaining, Analyzing...
- ...control selling strategies. • Ensures property diagnostic processes (PDP) are used to maximize revenue and profits. • Initiates... ...innovation; challenges existing processes/systems/products to make improvements. Analyzing and Reporting Revenue Management Data •...
- ...and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial... ...codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. • Manages department...
- ...preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating... ...procedures. • Participates in the employee performance appraisal process, providing feedback as needed. • Uses all available on the...
- ...quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating... ...Procedures (SOPs and LSOPs) and support the Peer Review Process. • Reviews staffing levels to ensure that guest service, operational...
- ...standards of service excellence, brand compliance, and continuous improvement. This role partners closely with the General Manager and... ...of policies and support leadership in performance management processes. Key Competencies - Strategic leadership and influence -...
- ...Management with completing financial projections. • Reviews sales and catering guest satisfaction results to identify areas of improvement. • Develops and executes the annual Sales plan for the assigned market for all direct reports. Providing Exceptional Customer...
- ...challenges and failures. • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Managing Profitability • Assists team in developing lasting relationships with groups to retain business and increase growth...
- ...consumption and assist in implementing energy-saving initiatives and sustainable practices. Proactively identify opportunities to improve system efficiency and recommend solutions for cost-effective operations. Support the installation and maintenance of smart...
- ...feedback to individuals and or managers. • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. • Shares plans with property leadership and ensuring corrective action is taken to continuously improve guest satisfaction....
- ...motivating and coaching employees; and serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow company policies and procedures. Report accidents, injuries, and unsafe work conditions; and complete safety training and...
- ...performance of the department. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process. Provides day to day leadership to a team of on-property catering sales associates. Partners with key stakeholders within Area...
- ...correspondence). • Assists with monitoring accuracy of reservation sales orders within tracking systems. • Tracks no-show reservations and processes charges. • Manages wait list and prioritizes order of wait list contacts to be made. • Prepares work and maintenance orders....