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- ...ensure smooth coordination for VIPs, special requests, and guest itineraries. Support group arrivals, departures, and special programs by ensuring all arrangements are clearly communicated and executed. Promote resort facilities, services, and experiences to enhance...
- ...At Rosewood Red Sea, the Beverage Manager leads the development, execution and day-to-day refinement of the resort-wide beverage program across restaurants, bars, lounges, pool and beach venues, events and guest experiences. This opportunity requires a beverage professional...
- ...arrangements. · Monitor guest satisfaction and handle service issues or complaints promptly and professionally. · Ensure the Butler program is delivered in line with approved procedures and company standards. · Maintain operational logs, guest requests, service records...
- ...ensuring resolution aligns with luxury service expectations 3. Preventive & Corrective Maintenance Execute preventive maintenance programs across all equipment and systems Troubleshoot and repair: Electrical systems HVAC and refrigeration Plumbing and...
- ..., equipment, and facilities operate at optimal efficiency and safety standards . Lead preventive and predictive maintenance programs for all hotel assets. 02. Acting Leadership / Replacement Duties Act as Director of Engineering in their absence , assuming...
- ...opportunities through upselling, inventory management, and promotion of resort services and facilities. ~Lead the Front Office upselling program and monitor performance against targets. ~ Manage departmental budgets, labor productivity, payroll forecasting, and financial...
- ...rate plans, restrictions, and channel distribution. Promote direct bookings, loyalty memberships, and the Ennismore Dis-loyalty Program to enhance brand engagement. Ensure accurate entry of market segmentation, source codes, and reservation data for reporting and...
- ...provided. Opportunities for career growth and development within Accor’s global portfolio. Access to learning and development programs tailored to your career path. Employee benefit card offering discounted rates across Accor properties worldwide. A dynamic...
- ...experiences, packages, and guest requests. Commercial & Financial Performance: Promote and recommend spa treatments, wellness programs, and retail products suited to guest needs. Support upselling and cross-selling opportunities to enhance guest experience and...
- ...processes to reduce environmental footprints and implement circular solutions. • Community Empowerment: Support the development of programs that empower both internal and external communities. • Goal Alignment: Ensure property-level goals remain strictly aligned with...
- ...with company policies, health and safety regulations, and local Saudi Arabian requirements Conduct staff training and development programs to ensure consistent delivery of high-quality service Implement tailored services and lifestyle programs for residence owners...
- ...media lists, relationship maps, and journalist preference profiles for both properties. • Support development of a media readiness program for spokespeople, including briefing documents and message rehearsals. • Build relationships with government communications...
- ...digital transformation initiatives, manages complex technology environments, and drives organizational alignment to deliver technology programs on time, within scope, and to the highest standards of service excellence. Key Responsibilities: Execute and localize...
- ...elegance with the vibrant soul of Singaporean cuisine. Support pre-opening initiatives including recruitment, onboarding, training programs, and the creation of bespoke service rituals. Contribute to the development of SOPs, guest journey mapping, and service...
- ...with food safety and regulatory requirements. Coordinate with culinary and operations teams to support menu roll-outs, seasonal programs, and product evaluations, including tastings and specification approvals. Analyze purchasing data and KPIs to identify savings...
- ...sessions, and bespoke guest experiences. Commercial & Financial Performance: Promote and recommend spa treatments, wellness programs, and retail products aligned with guest needs. Support revenue generation through personalized upselling and cross-selling....
- ...with Middle Eastern hospitality standards and diverse guest preferences Preferred: Experience in training and staff development programs Additional Information What’s in it for you... The opportunity to join Accor, a leading global hospitality group with an...
- ...updates. Report maintenance issues, equipment malfunctions, and safety concerns promptly. Support the coordination of wellness programs and cross-functional activities. Commercial & Financial Performance: Support the achievement of departmental revenue targets...
- ...efficiency Ensure compliance with all health, safety, and labor regulations specific to Saudi Arabia Participate in staff training programs and maintain high standards of customer service excellence Qualifications Minimum 5 years of food and beverage management...
- ...with kitchen and service teams to ensure smooth operations during peak service periods Conduct staff training and development programs to enhance service skills and product knowledge Analyze operational metrics and prepare reports on performance, identifying areas...
- ...luxury service standards. Lead, mentor, and motivate a multicultural team to achieve operational excellence. Conduct training programs focused on guest experience, product knowledge, and service culture. Foster a culture of engagement, empowerment, and...
- ...for improvement, and identify barriers to its success, and ways to overcome these · Monitor and report results of any incentive programs in place; responsible to make sure integrity of the program is maintained, and that all requirements are followed Qualifications...
- ...policies, safety procedures, and data protection requirements. Participate in service culture training and continuous development programs. Qualifications Qualifications & Experience: Minimum 1–2 years of experience in PBX, Front Office, or Guest Services...
- ...Protect guest privacy and handle sensitive information with discretion and integrity. Participate in brand training, service culture programs, and continuous development initiatives. Qualifications Qualifications & Experience: Minimum 1–2 years of experience in...
- ...situations. Adhere to hotel policies, safety procedures, and brand standards. Participate in service culture training, brand programs, and continuous improvement initiatives. Qualifications Qualifications & Experience: Minimum 2–3 years of experience in...
- ...future initiatives Collaborate with property management teams, sales, and operations to ensure seamless execution of marketing programs and consistent customer experience Develop and manage crisis communication protocols and respond effectively to potential reputational...
- ...employee relations. Champion the Raffles & Fairmont brand culture and values, ensuring they are integrated into all People & Culture programs and initiatives. Oversee all aspects of the talent lifecycle, including recruitment, onboarding, training, performance...
- ...identified in colleague feedback. Compensation and Benefits: Oversee compensation, benefits, recognition, and administration programs. Implement strategies to enhance colleague wellness. Budget Management: Effectively manage the annual Talent & Culture...