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- ...and coordinate weddings, private celebrations, executive retreats, brand launches, wellness events, incentive groups, cultural programming, and luxury gatherings. • Conduct site inspections, planning meetings, tastings, rehearsals, and operational briefings. •...
- ...arrangements. · Monitor guest satisfaction and handle service issues or complaints promptly and professionally. · Ensure the Butler program is delivered in line with approved procedures and company standards. · Maintain operational logs, guest requests, service records...
- ...opportunities through upselling, inventory management, and promotion of resort services and facilities. ~Lead the Front Office upselling program and monitor performance against targets. ~ Manage departmental budgets, labor productivity, payroll forecasting, and financial...
- ...required to ensure smooth service flow. Guest Experience & Service Excellence: Provide personalized fitness assessments, training programs, and wellness guidance tailored to guest needs and preferences. Deliver engaging and professional sessions that reflect Raffles...
- ...processes to reduce environmental footprints and implement circular solutions. • Community Empowerment: Support the development of programs that empower both internal and external communities. • Goal Alignment: Ensure property-level goals remain strictly aligned with...
- ...highest level of confidentiality. Support the People Development Manager in delivering employee engagement initiatives, training programs, learning and development activities, recognition programs, and wellbeing initiatives that foster a positive and high-performing...
- ...preparation of employment contracts, letters, and other HR-related documents. Support employee engagement initiatives, recognition programs, and team member activities. Coordinate new joiner onboarding activities and ensure all pre-employment requirements are...
- ...media lists, relationship maps, and journalist preference profiles for both properties. • Support development of a media readiness program for spokespeople, including briefing documents and message rehearsals. • Build relationships with government communications...
- ...Collaborate with other departments to create seamless, integrated experiences for residents Implement and maintain quality assurance programs to consistently exceed guest expectations Represent the residential division in strategic planning and organizational...
- ...policies, safety procedures, and data protection requirements. Participate in service culture training and continuous development programs. Qualifications Qualifications & Experience: Minimum 1–2 years of experience in PBX, Front Office, or Guest...
- ...elegance with the vibrant soul of Mediterranean cuisine. Support pre-opening initiatives including recruitment, onboarding, training programs, and the creation of bespoke service rituals. Contribute to the development of SOPs, guest journey mapping, and service...
- ...Identify upselling opportunities across rooms, suites, F&B outlets, and spa supporting revenue targets. ~ Enroll guests into loyalty programs such as Disloyalty, aiming to meet or exceed set conversion goals. ~ Uphold the privacy and confidentiality of all guest...
- ...provided. Opportunities for career growth and development within Accor’s global portfolio. Access to learning and development programs tailored to your career path. Employee benefit card offering discounted rates across Accor properties worldwide. A dynamic...
- ...provided. Opportunities for career growth and development within Accor’s global portfolio . Access to learning and development programs tailored to your career path. Employee benefit card offering discounted rates across Accor properties worldwide. A dynamic...
- ...operational efficiency and profitability across all F&B outlets Develop and execute comprehensive staff training and development programs to enhance service quality and employee engagement Oversee the implementation and optimization of point-of-sale (POS) systems...
- ...self and the hotel Comply with time and attendance policies set by the resort Actively participate in training and development programs and maximize opportunities for self-development Demonstrate understanding and awareness of all policies and procedures relating...
InterContinental Hotels Group
Umluj1 day ago - ...families and encourage repeat participation in activities. Activities & Entertainment Organize and lead daily entertainment programs, games, arts & crafts, educational activities, storytelling sessions, sports, and themed events. Conduct indoor and outdoor recreational...
- ...employee relations. Champion the Raffles & Fairmont brand culture and values, ensuring they are integrated into all People & Culture programs and initiatives. Oversee all aspects of the talent lifecycle, including recruitment, onboarding, training, performance...
- ...self and the hotel Comply with time and attendance policies set by the resort Actively participate in training and development programs and maximize opportunities for self-development Demonstrate understanding and awareness of all policies and procedures relating...
InterContinental Hotels Group
Umluj1 day ago - ...for improvement, and identify barriers to its success, and ways to overcome these · Monitor and report results of any incentive programs in place; responsible to make sure integrity of the program is maintained, and that all requirements are followed Qualifications...
- ...guests and develop hosts to be the very best they can be. I will fully embrace and safeguard the wellness philosophy, concepts, programs and brand initiatives. This includes playing an active role and participating regularly in our Mission Wellness activities....
InterContinental Hotels Group
Umluj23 hours ago - ...the Human Resources Executive will support daily HR operations while also contributing to strategic planning and execution of HR programs and initiatives. The role ensures a high level of colleague engagement while supporting business objectives. The HR Executive...
InterContinental Hotels Group
Umluj2 days ago - ...guests and develop hosts to be the very best they can be. I will fully embrace and safeguard the wellness philosophy, concepts, programs and brand initiatives. This includes participating in our Mission Wellness activities. All aspects of these wellness and...
InterContinental Hotels Group
Umluj3 days ago
