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- ...Maintain and enhance guest satisfaction levels by implementing quality assurance programs and addressing operational challenges proactively Manage vendor relationships, negotiate contracts, and oversee procurement to ensure cost-effectiveness without compromising...
- ...relaxation areas, retail and all spa facilities. Curate and continuously evolve the treatment menu, wellness experiences and spa programming, ensuring the offering remains relevant, distinctive and aligned with the Ciel Spa and SLS identity. Recruit, lead, train and...
- ...experience across the Kids & Teens Club, pool and beach, fitness and gym facilities, sports courts, and resort-wide recreational programming. Combining creativity with strong operational leadership, you will develop engaging experiences for children, teens, adults and...
- ...brand standards and guest satisfaction. Strong understanding of food and beverage operations, including menu development, beverage programs, guest flow, and restaurant performance. Demonstrated commercial awareness with experience in revenue generation, cost control,...
- ...operational excellence. Working closely with Finance and operational departments, you will manage supplier relationships, negotiate contracts, oversee purchasing activities, and develop sourcing strategies that support the hotel’s needs while maintaining strong cost...
- ...promptly. Commercial & Financial Performance: Drive revenue across spa treatments, retail products, memberships, and wellness programs. Monitor performance indicators such as treatment utilization, retail conversion, and guest satisfaction scores. Support...
- ...elegance with the vibrant soul of Mediterranean cuisine. Support pre-opening initiatives including recruitment, onboarding, training programs, and the creation of bespoke service rituals. Contribute to the development of SOPs, guest journey mapping, and service...
- ...provided. Opportunities for career growth and development within Accor’s global portfolio. Access to learning and development programs tailored to your career path. Employee benefit card offering discounted rates across Accor properties worldwide. A dynamic...
- ...operational efficiency and profitability across all F&B outlets Develop and execute comprehensive staff training and development programs to enhance service quality and employee engagement Oversee the implementation and optimization of point-of-sale (POS) systems...
- ...lead our luxury wellness operations in Umluj, Saudi Arabia. In this strategic leadership role, you will oversee the spa and wellness programs across our prestigious resort cluster, driving operational excellence, guest satisfaction, and revenue growth. You will be...
- ...Protect guest privacy and handle sensitive information with discretion and integrity. Participate in brand training, service culture programs, and continuous development initiatives. Qualifications Qualifications & Experience: Minimum 1–2 years of...
- ...situations. Adhere to hotel policies, safety procedures, and brand standards. Participate in service culture training, brand programs, and continuous improvement initiatives. Qualifications Qualifications & Experience: Minimum 2–3 years of experience in...
- ...professionals, fostering a positive and collaborative work environment Develop and implement engaging, age-appropriate activities and programs for children aged 6 weeks to {AGE} years Ensure strict adherence to all health, safety, and child protection protocols...
- ...services as needed Maintain accurate security logs, incident reports, and personnel records Assist in organizing security training programs and drills for staff and guests Analyze security data and trends to optimize security operations and resource allocation...
- ...with kitchen and service teams to ensure smooth operations during peak service periods Conduct staff training and development programs to enhance service skills and product knowledge Analyze operational metrics and prepare reports on performance, identifying areas...
- ...motivate a team of Public Area Attendants and Supervisors, fostering a culture of "heartfelt hospitality" and anticipatory service. Program Planning : Coordinate routine and deep-cleaning programs, such as marble polishing, carpet shampooing, and special setups for VIP...
- ...inspections to verify adherence to established protocols and identify areas for improvement Develop and deliver security training programs for staff at all levels, emphasizing awareness and emergency response procedures Manage security budgets and vendor...
- ...families and encourage repeat participation in activities. Activities & Entertainment Organize and lead daily entertainment programs, games, arts & crafts, educational activities, storytelling sessions, sports, and themed events. Conduct indoor and outdoor recreational...
- ...policies, safety procedures, and data protection requirements. Participate in service culture training and continuous development programs. Qualifications Qualifications & Experience: Minimum 1–2 years of experience in PBX, Front Office, or Guest Services...
- ...concerns, equipment problems, or operational issues to the Executive Pastry Chef or Sous Chef. • Attend training and development programs as assigned by management or the Training Manager. • Maintain knowledge of hotel facilities, fire and emergency procedures, job...
- ...correct grooming standards are followed at all times ~Responsible for the smooth operation of the outlet ~Responsible of the Care Program at all times ~Follow up on all financials, LQA, Forbes targets and cascade it down to the team ~Is aware of the daily, monthly...
- ...identified in colleague feedback. Compensation and Benefits: Oversee compensation, benefits, recognition, and administration programs. Implement strategies to enhance colleague wellness. Budget Management: Effectively manage the annual Talent & Culture...
- ...for improvement, and identify barriers to its success, and ways to overcome these · Monitor and report results of any incentive programs in place; responsible to make sure integrity of the program is maintained, and that all requirements are followed Qualifications...
- ...employee relations. Champion the Raffles & Fairmont brand culture and values, ensuring they are integrated into all People & Culture programs and initiatives. Oversee all aspects of the talent lifecycle, including recruitment, onboarding, training, performance...