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- ...island, dormant volcanoes, rich marine habitat, and ancient archaeological sites. Job Description Reporting to the Front Office Manager. Responds professionally and courteously to arriving, departing, and in-house guests with accurate and timely information...
- Hotel: SX - Southern Dunes The Red Sea (RSISD), Southern Dunes Site 14, The Red Sea Development, 48321 Responsibilities Check guest profiles and guest history prior to arrival and be familiar with all information. Notify concerned departments of guest arrival and...
InterContinental Hotels Group
Umluj5 days ago - A luxury hotel chain in Umluj, Saudi Arabia, is seeking a Front Office Supervisor. In this role, you'll supervise reception staff, ensuring high service standards and smooth operations. Candidates should be proficient in English and Arabic, possess strong organizational...
Accor Hotels
Umluj2 days ago - ...island, dormant volcanoes, rich marine habitat, and ancient archaeological sites. Job Description THE POSITION The Front Office Supervisor is primarily responsible for supervising all the Receptionists while they are on shift, ensuring all tasks are completed...
- ...guest feedback and booking insights with Revenue, Sales, and Front Office teams where relevant. Support onboarding and knowledge-... ...accurate guest database. Uphold guest privacy and data protection protocols at all times. Qualifications High school diploma...
- ...manner, strictly adhering to resort speed limits, pedestrian safety protocols, and KSA driving regulations. Vehicle Maintenance: Conduct... ...Coordination: Maintain constant communication with the Front Office and Concierge teams to ensure timely guest pickups and drop-...
- ...Coordination & Communication: Liaise closely with Front Office, Guest Relations, Food & Beverage, Engineering, and Security to... ...adherence to hotel policies, emergency procedures, and security protocols. Qualifications Qualifications & Experience:...
- ...standards and destination positioning. • Maintain a proactive press office, driving consistent storytelling, seasonal narratives,... ...• Build relationships with government communications offices, protocol departments, and official media entities to support high-level...
- ...carousel to the vehicle, ensuring all items are handled with extreme care and correctly loaded. Liaising & VIP Protocol : Inform the hotel Front Office and Butler teams immediately when VIP guests are en route. Maintain strong professional relationships with airport...
- ...following day, if no computerized booking system. Liaise with Front Office to inform of guest package details and with all departments to... ...systems, contractual obligations, security and safety protocols, communications, product and service standards. A high standard...
InterContinental Hotels Group
Umluj5 days ago - ...Ensure adherence to established operational procedures, service protocols, and quality benchmarks. Guest Experience & Service... ...Coordination & Communication: Coordinate closely with Front Office, Housekeeping, Engineering, and Guest Services to ensure seamless...
- ...: Follow established emergency procedures and communication protocols in case of fire, medical incidents, or security situations.... ...& Experience: Minimum 1–2 years of experience in PBX, Front Office, or Guest Services within a luxury or five-star hotel environment...
- ...families, and ultra-high-net-worth individuals requiring royallevel protocols. This position demands an exceptional level of discretion,... ...entities, embassies, consulates, royal diwans (courts), and family offices within GCC. • Possess an expert understanding of...
- ...within the engineering department, ensuring that all the daily office Respond and attend to guest repair requests and communicate with... ...delivering high-quality work. Adhering to all safety protocols and wearing personal protective equipment while on duty. Accurately...
InterContinental Hotels Group
Umluj5 days ago - ...Ensure full compliance with HACCP and FIFO standards. Follow all health, safety, and emergency procedures, including evacuation protocols. Report hazards and maintenance issues through the appropriate systems. Maintain effective communication with colleagues and...
- ...Deliver a full range of spa treatments including massages, facials, body therapies, and wellness rituals in accordance with approved protocols. Ensure treatment rooms are prepared, sanitized, and set up to the highest standards prior to each service. Maintain proper...
- ...workplace conduct standards at all times. Follow approved cleaning procedures, chemical usage guidelines, and equipment handling protocols. Ensure compliance with health, safety, and environmental standards. Report any maintenance issues, damages, or safety...
- ...diverse teams in a fast-paced hospitality environment Strong knowledge of food safety standards, health regulations, and hygiene protocols Excellent organizational and time management skills with ability to multitask effectively Outstanding interpersonal and...
- ...record of leading and developing high-performing teams Strong knowledge of food safety standards, health codes, and sanitation protocols Demonstrated expertise in budget management, cost control, and financial analysis Excellent communication and interpersonal...
- ...Ensure guest concerns and complaints are handled professionally, with proper follow-up and resolution. Work closely with Front Office, Guest Relations, Butler Services, Transportation, and other departments to ensure smooth coordination for VIPs, special requests,...
- ...Butler team in delivering refined service aligned with Rosewood’s luxury standards, while working closely with Housekeeping, Front Office, Concierge, Food & Beverage, Spa, Laundry, Engineering, and Florist to ensure all guest preferences, arrangements, and service expectations...
- ...performance reviews Develop and implement bar service standards, including presentation, preparation techniques, and guest interaction protocols Manage guest relations by addressing complaints professionally, resolving conflicts, and ensuring customer satisfaction...
- ...financial requirements. Implement, review and maintain documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards. Implement, review and maintain host management practices and budgetary controls...
InterContinental Hotels Group
Umluj1 day ago - ...food and beverage staff, including servers, bartenders, and kitchen personnel, ensuring adherence to company standards and service protocols Maintain and enforce rigorous quality standards for food presentation, beverage preparation, and overall guest service delivery...
- ...presentation standards at all times. Ensure compliance with health, safety, and sanitation regulations. Maintain cleanliness protocols and infection control standards across all wellness areas. Uphold guest privacy and confidentiality at all times. Support...
- ...billing systems (e.g., Opera, Sun Systems, Micros) to ensure data integrity and efficiency Partner with Sales, Events, and Front Office teams to support revenue generation with appropriate credit controls Act as a key contact for clients on billing and credit...
- ...team engagement, and strong commercial performance. The Director of Front Services will provide strategic leadership across Front Office operations, drive guest satisfaction, maximize revenue opportunities, and foster a culture of service excellence aligned with...
- ...Standard Operating Procedures (SOPs) and manuals. 10. Communication & Coordination Maintain strong coordination with: Front Office Housekeeping Food & Beverage Security Ensure all engineering issues impacting guests are promptly communicated and...
- ...accurate records of orders and guest preferences to enhance future service experiences Follow all food safety, hygiene, and service protocols established by the hotel Coordinate with room service staff to ensure timely delivery and guest satisfaction Multitask...
- ...field. Experience: Minimum 4–6 years of experience in luxury hospitality, with specific experience in Butler service or Front Office management within a luxury hotel or resort. Skills: Strong leadership, communication, and guest relations skills, with an extreme...
