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- ...and ready to be part of something extraordinary, this is where your story continues. Job Description We are seeking a Reservations Agent to be the first point of contact for guests engaging with SLS The Red Sea. This role is responsible for handling all reservation...
- ...habitat, and ancient archaeological sites. Job Description RESERVATIONS HANDLING • PROCESS INDIVIDUAL AND GROUP RESERVATION REQUESTS... ..., ETC.). • COMMUNICATE PROFESSIONALLY WITH TRAVEL AGENTS, CORPORATE CLIENTS, AND WALK-IN GUESTS. • RESOLVE BOOKING-...
- ...individual bookings. KEY ROLES & RESPONSIBILITIES · Ensure all reservation enquires are professionally, and promptly handled and that... ...no loss of business · Conduct training to existing and new agents in the team to maintain and improve reservation selling skills...
- ...marine habitat, and ancient archaeological sites. Job Description WE ARE SEEKING A HIGHLY ORGANIZED AND CUSTOMER-FOCUSED RESERVATIONS SUPERVISOR TO JOIN OUR TEAM IN RED SEA, SAUDI ARABIA. IN THIS KEY ROLE, YOU WILL OVERSEE THE RESERVATIONS DEPARTMENT, ENSURING...
- ...accurate room assignment, billing, and payment processing in compliance with hotel policies. Maintain up-to-date guest profiles and reservations in the property management system. Coordinate closely with Housekeeping, Concierge, Butler Service, Bell Desk, and other...
- ...Pre-Arrival Correspondence : Manage the pre-arrival email cycle, following up on ongoing communications with guests and travel agents to confirm arrival details and special preparations. Administrative Logistics : Responsible for sorting and distributing guest...
- ...policies are followed. Acts as a resource for supervisors, agents, and valet with all Front Office procedures. Facilitates guest... ...of the property. Courteously answers inquiries and accepts reservations referred from agents, both in person and by telephone Keeps...
- ...: Design "wow moments" and sensory journeys, such as organizing private heritage walks, securing impossible-to-get restaurant reservations, or coordinating high-profile celebrations like anniversaries. Master Valet Services : Deliver expert-level packing and unpacking...
- ...update customer relationship management (CRM) systems with accurate client information and sales data Process client inquiries, reservations, and orders in a timely and professional manner Prepare and organize sales proposals, contracts, and supporting documentation...
- ...external partners, luxury vendors, and service providers to secure preferred access and exclusive experiences for guests. Manage reservations, ticketing, transportation arrangements, and special requests with precision and attention to detail. Maintain accurate...
- ...product knowledge Analyze operational metrics and prepare reports on performance, identifying areas for improvement Manage reservations, special events, and customized dining experiences to exceed guest expectations Maintain organized records of staff schedules...
- ...our team must adhere to grooming standards at all times EY ROLES AND RESPONSIBILITIES · Supervise Receptionists/Guest Service Agents, assisting them with issues that may arise and ensuring that all tasks are completed up to Raffles standards · Ensure staff have...