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- ...seat, and guide guests with warmth, efficiency, and flair while supporting seamless front-of-house operations. You ensure the experience... ...ambiance. Accurately manage reservations using the restaurant’s system, including inputting, updating, and reviewing guest data and...
- ...providing attentive, high-quality food and beverage service while supporting the overall operation of the outlet. The Waiter/Server ensures... ...across the dining area and service stations. ~ Use POS systems (e.g., Micros) efficiently for order-taking and billing...
- ...times. Provide on-the-job training, performance feedback, and support to develop team excellence. Operational Control &... ...Monitor and control luggage storage areas, logbooks, and tracking systems to prevent loss or damage. Ensure accurate handling of messages...
- ...bespoke in-room arrangements for VIPs and special occasions. Support service recovery efforts by ensuring swift corrective action... ...updates accurately and promptly through the property management system. Report maintenance issues, damages, and safety concerns to...
- ...ensuring feedback is logged and followed up in the appropriate systems. ~ Handle special requests before, during, and after stays... ...opportunities across rooms, suites, F&B outlets, and spa supporting revenue targets. ~ Enroll guests into loyalty programs such...
- ...setup requirements for VIP movements, events, and functions. Support service recovery efforts through immediate corrective action... ...management and problem-solving skills. Familiarity with housekeeping systems and reporting procedures. Personal Attributes: Polished,...
- ...RESERVATION REQUESTS EFFICIENTLY AND ACCURATELY THROUGH OPERA / ACCOR SYSTEMS. • RESPOND PROMPTLY TO INQUIRIES VIA PHONE, EMAIL, WEBSITE,... ...POLICIES, RESERVATION PROCEDURES, AND BRAND STANDARDS. • SUPPORT IN OVERBOOKING SITUATIONS AS PER HOTEL REVENUE STRATEGY....
- ...MANAGE THE RESERVATIONS TEAM, PROVIDING GUIDANCE, TRAINING, AND SUPPORT TO ACHIEVE DEPARTMENTAL GOALS • OVERSEE DAILY RESERVATIONS... ...IN A SUPERVISORY ROLE • PROFICIENCY IN RESERVATION MANAGEMENT SYSTEMS AND GLOBAL DISTRIBUTION SYSTEMS (GDS) JOB SPECIFICATIONS...
- ...requests accurately and punctually. Guest Assistance & Service Support: Assist guests with general inquiries, hotel information,... ...calm and professional under pressure. Proficiency in telephone systems and basic computer applications. Fluency in English required...
- ...standards. Provide on-the-job training, performance feedback, and support to develop service excellence. Assist in conducting... ...preferences, feedback, and service recovery actions in the hotel systems. Participate in daily briefings, handovers, and service meetings...
- ...briefing Attend training session Train all new comers on systems. Answer the telephone promptly and courteously within three rings... ...crisis. Organizing Can marshal resources (people, material, support and time) to get things done. Is able to orchestrate multiple...
- ...our Human Resources department, you will play a pivotal role in supporting our team and fostering an engaging, inclusive workplace... ...administrative tasks such as preparing contracts, maintaining HR systems, data entry, and generating workforce reports. Oversee internal...
- ...connector personal file • Control connector’s information in HR system 4- Recruitment • Responsible in interviewing and hiring of... ...with the respective managers 5- Learning and Development • Supports a departmental induction program for employees to receive the...
- ...campaigns Cover resort experiences, F&B outlets, events, and signature moments Collaborate closely with the Marketing team to support brand campaigns and launches Maintain a consistent visual identity aligned with global SLS branding Venues You’ll Be Shooting...
- ...proactively. Ensure amenities in public restrooms are fully stocked, fresh, and impeccably arranged. Guest Interaction & Service Support: Greet guests politely and professionally, offering assistance when appropriate while maintaining a discreet presence....
- ...Coordinate with waitstaff and kitchen for smooth service Attend daily briefings and participate in staff training sessions Support colleagues during peak hours to maintain efficiency Qualifications Proven experience in the beverage department with prior...
- ...Professional certifications in sustainability (e.g., LEED AP, WELL AP, or similar) Extensive knowledge of sustainability management systems and best practices in the hospitality industry Proven experience in environmental impact assessment, carbon footprint...
- ...with precision and attention to detail. Maintain accurate records of guest interactions and preferences in the property management system. Standards, Etiquette & Brand Representation: Uphold Raffles grooming, etiquette, and presentation standards at all times....
- ...opportunities to exceed expectations. ~ Oversee daily restaurant operations, ensuring smooth coordination across floor, bar, and support areas. ~ Ensure outlet ambiance, service delivery, and product presentation meet brand standards at all times. ~ Monitor...
- ...communication skills, both written and verbal ~ Ability to work independently and as part of a team ~ Experience with electronic payment systems and online banking platforms ~ Familiarity with Saudi Arabian tax regulations and accounting standards (preferred)...
- ...Job Purpose: As Restaurant / Outlet Assistant Manager at SLS Red Sea, you are a key leader within the outlet’s operation, supporting the day-to-day delivery of a seamless guest experience and an efficient, profitable service environment. Working closely with the...
- ...Respect guest belongings and privacy at all times, maintaining the highest level of discretion. Guest Interaction & Service Support: Greet guests politely and professionally when encountered, responding courteously to requests within scope. Communicate guest...
- ...hotel environment. Degree or diploma in Hospitality Management or related field preferred. Experience with property management systems (Opera or equivalent) is an advantage. Skills & Competencies: Exceptional interpersonal and communication skills. High...
- ...payment processing in compliance with hotel policies. Maintain up-to-date guest profiles and reservations in the property management system. Coordinate closely with Housekeeping, Concierge, Butler Service, Bell Desk, and other departments to ensure room readiness and...
- ...aspects of spa operations, including treatments, scheduling, and inventory Lead, train, and motivate a team of spa therapists and support staff to deliver outstanding service Ensure compliance with health and safety regulations and maintain the highest standards of...
- ...Arabia, is seeking a dedicated and experienced Spa & Wellness Assistant Manager to join our luxury resort team. In this role, you will support the Spa & Wellness Manager in overseeing the daily operations of our world-class spa facilities, ensuring exceptional guest...
- ...Animator 1 at Fairmont The Red Sea, your mission is to create a playful, safe, and enriching environment for our youngest guests. You support the delivery of engaging activities that inspire creativity, movement, and fun bringing the SLS flair to every game, craft, and...
- ...compliance with brand standards and Saudi Arabian hospitality regulations Implement and maintain efficient front office procedures and systems Develop and execute revenue management strategies to maximize occupancy and revenue Handle VIP guests and special requests...
- ...Entertainer/Animator 1 at SLS Red Sea, your mission is to create a playful, safe, and enriching environment for our youngest guests. You support the delivery of engaging activities that inspire creativity, movement, and fun bringing the SLS flair to every game, craft, and...
- ...outlets, including restaurants, lounges, in-room dining, and banqueting. Ensure smooth coordination between kitchen, service, and support departments. Maintain high standards of service quality, hygiene, and guest satisfaction in accordance with Raffles and Accor...