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- ...guest journey. Address guest feedback or concerns promptly and support service recovery where required. Team Collaboration &... ...opening experience is a plus. Skills & Competencies: Strong technical expertise in spa treatments and wellness practices. Excellent...
- ...dislikes" gleaned from observations and feedback. Administrative Support : Assist the Head Butler with administrative needs, including... ...hospitality (Front Office, Concierge, or Butler service). Technical Skills : Proficiency in Opera Property Management System (PMS...
- ...Job Description We are seeking an Assistant IT Manager to support the planning, operation, and continuous enhancement of information... ..., and security across all hotel departments. Provide technical support and troubleshooting for hardware, software, and network...
- ...Exceptional English proficiency is mandatory; ability to speak additional languages is a significant advantage for global clientele. Technical Proficiency : Knowledge of property management systems like Opera PMS and other task delegation platforms. The "Raffles...
- ...confidentiality and integrity of all payroll data Ensure all HR processes comply with Saudi labor laws and internal policies Support audits by maintaining proper documentation and records Ensure all associates are issued contracts through platforms like Qiwa where...
- ...with SLS brand values. Apply effective upselling techniques to drive room upgrades, extended stays, and additional services. Support revenue management strategies by understanding rate plans, restrictions, and channel distribution. Promote direct bookings, loyalty...
- ...This role plays a critical part in the pre-opening phase by building a diverse, high-performing workforce across all departments, supporting operational readiness, and embedding Rosewood’s A Sense of Place® and service culture from the very first interaction with...
- ...personalities, nurturing talent, and creating an environment where individuality thrives and performance excels. Key Responsibilities: Support the development and execution of the People & Culture strategy in alignment with SLS brand values and business goals Partner...
- ...Mitigation: Optimize hotel processes to reduce environmental footprints and implement circular solutions. • Community Empowerment: Support the development of programs that empower both internal and external communities. • Goal Alignment: Ensure property-level goals...
- ...accurate records of bookings, guest profiles, and payment transactions following Rosewood standards and confidentiality policies. Support therapists and the Spa management team with daily operations, ensuring readiness of treatment rooms, amenities, and guest flow....
- ...shirts. Equipment Care : Weigh laundry prior to loading and maintain all equipment in a proper state of cleanliness. Operational Support : Attend daily briefings and carry out valet services as needed, including the delivery of linen. Area Maintenance : Keep the...
- ...Confirm that specific instructions—such as folding trousers, light starch, or folding shirts—are perfectly adhered to. Administrative Support : Accurately record guest and staff laundry charges and assist with tracking staff uniforms in a timely manner. Operational...
- ...assistance. Act as a "storyteller" by sharing knowledge about the hotel's heritage, local attractions, and facilities. Operational Support : Coordinate with the Front Desk, Concierge, and Valet teams to ensure seamless guest transitions. Deliver messages, newspapers,...
- ...placements. • Develop and maintain detailed media lists, relationship maps, and journalist preference profiles for both properties. • Support development of a media readiness program for spokespeople, including briefing documents and message rehearsals. • Build...
- ...fostering a culture of excellence, respect, creativity, and continuous improvement. Drive ongoing training initiatives to enhance technical skills, product knowledge, and culinary artistry. Manage team performance, scheduling, and succession planning, building a...
- ...is seeking a passionate and highly skilled Executive Sous Chef to join our pre-opening culinary leadership team. This role will support the Executive Chef in overseeing all culinary operations across multiple restaurants, bars, banqueting, and in-room dining, ensuring...
- ...with luxury hospitality standards. Coach team members through continuous feedback, performance reviews, and development plans. Support talent development, succession planning, and internal mobility within the Food & Beverage division. Financial Performance &...
- ...manner, addressing special requests, dietary restrictions, and concerns with a proactive, anticipatory approach. Administrative Support : Manage inventory for toys and supplies, complete daily paperwork, and meet monthly report deadlines. Qualifications Requirements...
- ...Analyze sales data and beverage trends to optimize menu offerings and increase profitability Collaborate with other departments to support hotel events, functions, and special occasions Qualifications Minimum 3-5 years of supervisory or management experience...
- ...destination, is seeking an exceptional Assistant Director of Food & Beverage to join our pre-opening leadership team. This role will support the Director of Food & Beverage in overseeing the strategic and operational aspects of the resort’s dining venues, bars, banqueting...
- ...relevant departments. Prepare and distribute Daily Revenue Reports (DRR) in a timely manner. Maintain accurate audit trails and supporting documentation. Support pre-opening revenue setup, system testing, and SOP implementation. Assist with internal and external...
- Press space or enter keys to toggle section visibility The Cluster Sales Executive supports proactive sales activities for Rosewood AMAALA and Rosewood Red Sea, contributing to revenue growth across assigned segments (Leisure, Corporate, or Groups & Events...
- ...disciplined credit approvals, timely collections, and compliance with Rosewood brand standards and Saudi regulatory requirements, while supporting seamless luxury guest experiences. The position plays a critical role in pre-opening setup, financial governance, and ongoing...
- ...Sea, an ultra-luxury destination within Red Sea Global, is seeking a dynamic and service-oriented Team Leader – Food & Beverage to support daily restaurant operations and uphold Rosewood’s standards of refined hospitality. The ideal candidate will lead by example,...
- ...FRONT OFFICE TEAMS FOR GROUP BOOKINGS OR LONG STAYS. • FOLLOW ACCOR POLICIES, RESERVATION PROCEDURES, AND BRAND STANDARDS. • SUPPORT IN OVERBOOKING SITUATIONS AS PER HOTEL REVENUE STRATEGY. Qualifications PREVIOUS EXPERIENCE IN HOTEL RESERVATIONS OR FRONT...
- ...GENERATION AND EXCEPTIONAL GUEST EXPERIENCES. • LEAD AND MANAGE THE RESERVATIONS TEAM, PROVIDING GUIDANCE, TRAINING, AND SUPPORT TO ACHIEVE DEPARTMENTAL GOALS • OVERSEE DAILY RESERVATIONS OPERATIONS, IMPLEMENTING EFFECTIVE STRATEGIES TO MAXIMIZE REVENUE AND...
- ..., rich marine habitat, and ancient archaeological sites. Job Description As a Commis Chef at Raffles The Red Sea, you will support the kitchen team in delivering exceptional, 5-star culinary experiences. You will assist with mise en place, preparation, and service...
- ...communication skills in English and Arabic (spoken and written). Proficiency in CRM systems (Salesforce) and Microsoft Office. Strong presentation, negotiation, and interpersonal skills. Willingness to travel and flexibility to support sales activities as required....
- ...Service Excellence: Ensure delivery of a consistent, high-quality wellness experience aligned with Fairmont brand standards. Support personalized service delivery by anticipating guest needs and preferences. Address guest inquiries, requests, and feedback in a...
- ...or enter keys to toggle section visibility The Cluster Sales Coordinator provides administrative and organizational support to the Sales team across Rosewood AMAALA and Rosewood Red Sea. Based remotely in Riyadh, this role supports the Cluster Assistant Director...