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- ...and posting the labor expense (payroll journal) in accounting system. ~ Calculate taxes, benefits and other payroll related expense... ...: Fluency in English and local language as required. ~ Computer knowledge, proficiency in MS Office Qualifications ~...
- ..., data protection, and compliance (e.g. GDPR, CCPA) across all systems. Ensure PMS and guest-facing technologies support personalization... ...& Experience: ~ Bachelor’s degree in Information Technology, Computer Science, or related field. ~ Minimum 5 years of IT leadership...
- ...maintaining organized storage facilities, and ensuring accurate filing systems for hotel inventory. Additionally, the Purchasing Manager... ...required. Must be proficient in using basic computer equipment and applications, including Windows, word processing,...
- ...attention to detail and accuracy. Ability to remain calm and professional under pressure. Proficiency in telephone systems and basic computer applications. Fluency in English required; additional languages are a strong advantage. Personal Attributes: Polished...
- ...recommendations Accurately record guest orders in the point-of-sale system, ensuring all special requests and dietary requirements are... ...to detail Proficiency with point-of-sale systems and basic computer literacy Ability to multitask and manage multiple orders...
- ...with the ability to manage multiple guest touchpoints effectively. Excellent communication and interpersonal skills. Strong attention to detail, professionalism, and guest engagement skills. Proficiency in Front Office and guest service systems is preferred....
- ...environment, the Engineering Manager represents the frontline of technical excellence, ensuring that every guest-facing and back-of-house system performs flawlessly at all times. This role transcends routine maintenance, requiring agility, precision, and a service-driven...
- ...bartenders, baristas and service teams to a high technical and guest-facing standard. Pre-opening experience in a luxury or ultra-luxury resort environment is highly preferred. Creative, commercially aware and highly disciplined in standards, systems and execution....
- ...allocations, guest preferences, and operational coordination with relevant departments. ~ Ensure an accurate and effective guest history system is maintained and used to enhance personalization. ~ Monitor quality audit results, including Forbes, LQA, and brand standards,...
- ...OVERVIEW The Talent & Culture Supervisor is responsible for managing and ensuring the accuracy, integrity, and efficiency of all HR systems, attendance tracking, and payroll processes. This role plays a critical part in maintaining compliance with Saudi labor regulations...
- ...beverage selections and menu offerings to enhance guest satisfaction Process transactions accurately using the Point of Sale (POS) system and handle cash and card payments with precision Monitor and manage bar inventory, including stock levels, ordering supplies,...
- ...engineering operations , ensuring uninterrupted hotel services. Supervise daily operations of all technical sections: Electrical systems HVAC (Heating, Ventilation, Air Conditioning) Plumbing & water systems Fire & life safety systems Kitchen & laundry...
- ...and preparation methods in a helpful and approachable manner Manage all cash transactions, process payments through point-of-sale systems, and maintain accurate financial records Maintain a clean, organized, and hygienic work station and café environment, adhering...
- ...rules, safety procedures, and speed regulations. Respond quickly to guest transportation requests via radio, phone, or dispatch system. Assist with VIP movements and special guest transportation arrangements. Coordinate closely with Bell Desk, Concierge, Front...
- ...direct-report responsibility, ensuring alignment, accountability, and performance discipline. REPORTING, PROCESS EXCELLENCE & SYSTEMS INTEGRITY • Ensure accurate and timely recording of all sales activities, opportunities, and account updates in Salesforce/Delphi...
- ...Relations, Valet, and Security teams to ensure seamless operations. Monitor and control luggage storage areas, logbooks, and tracking systems to prevent loss or damage. Ensure accurate handling of messages, deliveries, parcels, and guest requests related to Bell...
- ...Laundry to ensure seamless operations. Communicate room status updates accurately and promptly through the property management system. Report maintenance issues, damages, and safety concerns to the relevant departments without delay. Standards, Safety & Compliance...
- ...luxury hospitality (Front Office, Concierge, or Butler service). Technical Skills : Proficiency in Opera Property Management System (PMS)and Microsoft Office is generally required for coordinating tasks and data. Traits : Exceptional eye for detail, the ability...
- ...manage guest requests and resolve issues or complaints efficiently, ensuring feedback is logged and followed up in the appropriate systems. ~ Handle special requests before, during, and after stays, ensuring guests feel genuinely cared for. ~ Maintain effective...
- ...ensure flawless guest journeys. Guest Profile Management : Build and maintain detailed guest profiles in the Property Management System (PMS), recording specific preferences, past requests, and cultural sensitivities to personalize future interactions. Pre-Arrival...
- ...maintaining high service standards and addressing guest concerns promptly and professionally Operate and manage point-of-sale (POS) systems and beverage management software to track sales, inventory, and staff performance Develop and implement beverage menus,...
- ...additional languages is a significant advantage for global clientele. Technical Proficiency : Knowledge of property management systems like Opera PMS and other task delegation platforms. The "Raffles Standard" Personality A successful Senior Butler must embody...
- ...understanding of luxury hospitality standards and guest service principles ~ Familiarity with hotel operations and Property Management Systems (PMS) is an advantage ~ Proficiency in Microsoft Office applications and communication tools ~ Fluency in English; additional...
- ...urgent service timelines. Financial & Administrative Control : Accurately record guest charges in the Opera Property Management System , manage inventory for chemicals and supplies, and assist with departmental performance reports. Safety & Maintenance :...
- ...Proven leadership experience managing diverse teams in a fast-paced hospitality setting Strong knowledge of hotel operations systems, property management software, and hospitality technology platforms Excellent crisis management and problem-solving abilities with...
- ...Effective communication and coordination abilities. Time management and problem-solving skills. Familiarity with housekeeping systems and reporting procedures. Personal Attributes: Polished, professional, and confident presence. Calm, proactive, and...
- ...service orientation with a demonstrated commitment to exceeding guest expectations Advanced proficiency with property management systems and hospitality technology platforms Strong financial acumen with experience managing significant operational budgets...
- ...Collaborate with auditors and provide required documentation to ensure transparency and accuracy Maintain and optimize credit and billing systems (e.g., Opera, Sun Systems, Micros) to ensure data integrity and efficiency Partner with Sales, Events, and Front Office teams to...
- ...organizational and time management abilities with the capacity to multitask effectively Proficiency with reservation and point-of-sale systems Ability to remain calm, professional, and solution-oriented in high-pressure environments with strong attention to detail...
- ...analytical and negotiation skills with demonstrated ability to optimize costs without compromising quality Proficiency with ERP systems, procurement software, and data analysis tools Excellent leadership and team management capabilities with experience building and...