Search Results: 29 vacancies
...مهارات الفنية:
درجة البكالوريوس في تقنية المعلومات، علوم الكمبيوتر، أو مجال مشابه.
معرفة عميقة بأنظمة تطبيقات الأعمال مثل ERP وCRM وغيرها.
الخبرة في استخدام أدوات تحليل البيانات وإدارة العمليات مثل SQL و Power BI و Tableau.
الخبرة والتدريب:
خبرة لا تقل عن...
...ة المالية، أو مجال ذي صلة.
# فهم عميق لعمليات الإيرادات وسلاسل القيمة في الشركة.
# معرفة واسعة بأنظمة إدارة العلاقات مع العملاء (CRM) وأنظمة إدارة الإيرادات (Revenue Management Systems).
# القدرة على تحليل البيانات المالية والتنبؤ بالإيرادات المستقبلية وتقديم التو...
...أعمال، علوم الحاسوب، أو أي تخصص ذي علاقة.
# فهم عميق لأنظمة رعاية العملاء والتقنيات المستخدمة فيها، مثل نظام إدارة علاقات العملاء (CRM) والبريد الإلكتروني ومنصات التواصل الاجتماعي.
# مهارات تحليلية متقدمة لفهم احتياجات العملاء وتحليل البيانات المتعلقة بطلبات العملاء...
...فهم عميق لعمليات الأعمال ومتطلبات العملاء في قطاع الخدمات.
# القدرة على تحليل احتياجات العملاء وتصميم وتنفيذ حلول SAP SD المناسبة.
# مهارات تواصل جيدة للتعامل مع العملاء وفرق العمل الداخلية.
# المعرفة بمفاهيم التكامل مع وحدات SAP الأخرى مثل SAP CRM و SAP MM....
...Experience implementing and supporting SAP C4C (Customer Experience) solutions or extensive knowledge of CRM cloud applications.
Deep knowledge of business process concepts and CRM processes.
Ability to analyze customer needs and provide appropriate solutions using...
...service sector.
Ability to analyze customer needs and design and implement appropriate SAP SD solutions.
Good communication skills to deal with clients and internal work teams.
Knowledge of integration concepts with other SAP modules such as SAP CRM and SAP MM....
...Deep understanding of the company's revenue operations and value chains.
Extensive knowledge of customer relationship management (CRM) systems and revenue management systems.
Ability to analyze financial data, forecast future revenues, and make recommendations based...
...Deep understanding of customer operations and customer experience best practices.
Knowledge of customer relationship management (CRM) systems and the ability to use them effectively.
Effective communication skills and the ability to handle complaints and solve problems...
...computer science, or any related major.
A deep understanding of customer care systems and the technologies used in them, such as CRM, email, and social media platforms.
Advanced analytical skills to understand customer needs and analyze data related to customer requests...
...Software Sales Specialist to join our sales team. The ideal candidate will have a proven track record in selling software solutions ( ERP CRM Web Apps Desktop Apps Web Services etc.) understanding client needs and meeting sales targets. The IT Software Sales Specialist will...
...attention to detail
• Strong understanding of business processes.
• Fluent in English (Reading & writing).
• Proficiency in Microsoft Office, CRM, and sales software programs.
• Good negotiation, analytical, problem-solving, skills.
#128205; Location : Jubail...
...unexpected changes during events while maintaining professionalism and composure.
Proficiency in using catering management software, CRM systems, and Microsoft Office Suite (Word, Excel, Outlook) for managing client communications, event planning, and administrative...
...accurate records of client communications, event details, orders, and payments using catering software or customer relationship management (CRM) systems.
Conduct site visits and inspections of event venues to assess facilities, equipment, and layout options, and address any...
...align digital marketing efforts with overall business objectives and customer needs.
Implement marketing automation tools and CRM systems to streamline processes, track customer journeys, and deliver personalized experiences across digital touchpoints....
...• Excellent communication and presentation skills.
• Ability to build and maintain relationships with clients.
• Experience with CRM software and sales analytics tools.
• Self-motivated and results-oriented.
• Must have KSA valid driving license.
• Must be Joined...
...mindset and a commitment to delivering exceptional service experiences.
Proficiency in call center technology and software, including CRM systems, call routing software, and workforce management tools.
Ability to analyze data, interpret trends, and make data-driven...
...customer-focused attitude.
Ability to handle high call volumes and stressful situations.
Basic computer skills and familiarity with CRM software.
Previous experience in a call center or customer service role is a plus.
Interested candidates should send their CVs
...with customers, confirm orders, or conduct surveys.
Accurately document customer interactions and maintain detailed records in the CRM system.
Meet or exceed performance goals for call quality, productivity, and customer satisfaction.
Collaborate with team...
...efficiently.
Follow call Scripts and guidelines to ensure consistent service.
Record accurate and detailed information in the CRM system.
Collaborate with team members to meet customer satisfaction targets.
Requirements:
Proven experience as a Call Center...
..., and address any additional needs or concerns.
Maintain customer records, account information, and interactions in the company's CRM system.
Collaborate with cross-functional teams, including sales, marketing, and operations, to resolve customer issues and improve...